What users are saying about
21 Ratings
2 Ratings
21 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8 out of 100

Feature Set Ratings

  • ADAPTcrm ranks higher in 4 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization
  • ConvergeHub ranks higher in 3 feature sets: Marketing Automation, Security, Platform
  • ADAPTcrm and ConvergeHub are tied in 1 feature set: CRM Project Management

Sales Force Automation

8.9

ADAPTcrm

89%
8.3

ConvergeHub

83%
ADAPTcrm ranks higher in 7/9 features

Customer data management / contact management

8.6
86%
3 Ratings
9.0
90%
1 Rating

Workflow management

9.6
96%
3 Ratings
9.0
90%
1 Rating

Territory management

8.6
86%
3 Ratings
8.0
80%
1 Rating

Opportunity management

8.6
86%
3 Ratings
9.0
90%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
7.0
70%
1 Rating

Contract management

9.0
90%
3 Ratings
8.0
80%
1 Rating

Quote & order management

9.6
96%
3 Ratings
9.0
90%
1 Rating

Interaction tracking

8.1
81%
3 Ratings
8.0
80%
1 Rating

Channel / partner relationship management

9.0
90%
3 Ratings
8.0
80%
1 Rating

Customer Service & Support

9.2

ADAPTcrm

92%
7.0

ConvergeHub

70%
ADAPTcrm ranks higher in 3/3 features

Case management

9.6
96%
3 Ratings
7.0
70%
1 Rating

Call center management

9.0
90%
3 Ratings
N/A
0 Ratings

Help desk management

9.0
90%
3 Ratings
N/A
0 Ratings

Marketing Automation

8.8

ADAPTcrm

88%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 2/2 features

Lead management

9.0
90%
3 Ratings
9.0
90%
1 Rating

Email marketing

8.6
86%
3 Ratings
9.0
90%
1 Rating

CRM Project Management

9.0

ADAPTcrm

90%
9.0

ConvergeHub

90%
ADAPTcrm ranks higher in 2/3 features

Task management

9.6
96%
3 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.6
86%
3 Ratings
9.0
90%
1 Rating

Reporting

9.0
90%
3 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.0

ADAPTcrm

90%
8.0

ConvergeHub

80%
ADAPTcrm ranks higher in 3/3 features

Forecasting

9.0
90%
3 Ratings
N/A
0 Ratings

Pipeline visualization

8.6
86%
3 Ratings
8.0
80%
1 Rating

Customizable reports

9.6
96%
3 Ratings
8.0
80%
1 Rating

Customization

8.6

ADAPTcrm

86%
7.5

ConvergeHub

75%
ADAPTcrm ranks higher in 4/4 features

Custom fields

8.6
86%
3 Ratings
8.0
80%
1 Rating

Custom objects

8.1
81%
3 Ratings
N/A
0 Ratings

Scripting environment

8.6
86%
3 Ratings
N/A
0 Ratings

API for custom integration

9.0
90%
2 Ratings
7.0
70%
1 Rating

Security

8.8

ADAPTcrm

88%
9.0

ConvergeHub

90%
ADAPTcrm ranks higher in 1/2 features

Single sign-on capability

9.0
90%
3 Ratings
N/A
0 Ratings

Role-based user permissions

8.7
87%
3 Ratings
9.0
90%
1 Rating

Social CRM

8.6

ADAPTcrm

86%

ConvergeHub

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features

Social data

9.0
90%
3 Ratings
N/A
0 Ratings

Social engagement

8.1
81%
3 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.8

ADAPTcrm

88%

ConvergeHub

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features

Marketing automation

9.0
90%
3 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
2 Ratings
N/A
0 Ratings

Platform

8.6

ADAPTcrm

86%
9.0

ConvergeHub

90%
ConvergeHub ranks higher in 1/1 features

Mobile access

8.6
86%
2 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • ADAPTcrm is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

ADAPTcrm

90%
3 Ratings
8.0

ConvergeHub

80%
1 Rating

Usability

9.0

ADAPTcrm

90%
2 Ratings

ConvergeHub

N/A
0 Ratings

Support Rating

9.0

ADAPTcrm

90%
2 Ratings

ConvergeHub

N/A
0 Ratings

Likelihood to Recommend

ADAPT Software Applications, Inc.

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Read full review

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Read full review

Pros

ADAPT Software Applications, Inc.

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Read full review

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Read full review

Cons

ADAPT Software Applications, Inc.

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Read full review

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Read full review

Pricing Details

ADAPTcrm

Starting Price

$0

Editions & Modules

ADAPTcrm editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ConvergeHub

    Starting Price

    $9 per user - per month

    Editions & Modules

    ConvergeHub editions and modules pricing
    EditionModules
    Lite$91
    Professional$292
    Premium$593

    Footnotes

    1. per user - per month
    2. per user - per month
    3. per user - per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Usability

    ADAPT Software Applications, Inc.

    Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
    Read full review

    ConvergeHub

    No answers on this topic

    Support Rating

    ADAPT Software Applications, Inc.

    CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
    Read full review

    ConvergeHub

    No answers on this topic

    Alternatives Considered

    ADAPT Software Applications, Inc.

    ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
    Read full review

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Read full review

    Return on Investment

    ADAPT Software Applications, Inc.

    • It has resulted in growth of our company.
    • It has enabled to make more connections in market.
    • It has proved as a time saver for us.
    • Its cost has a major negative impact on us.
    Read full review

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Read full review

    Screenshots

    Add comparison