What users are saying about
21 Ratings
1 Rating
21 Ratings
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Score 8.5 out of 100
1 Rating
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Score 10 out of 100

Feature Set Ratings

  • Gold-Vision ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Security

Sales Force Automation

8.9

ADAPTcrm

89%
10.0

Gold-Vision

100%
Gold-Vision ranks higher in 6/9 features

Customer data management / contact management

8.6
86%
3 Ratings
10.0
100%
1 Rating

Workflow management

9.6
96%
3 Ratings
10.0
100%
1 Rating

Territory management

8.6
86%
3 Ratings
N/A
0 Ratings

Opportunity management

8.6
86%
3 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
10.0
100%
1 Rating

Contract management

9.0
90%
3 Ratings
10.0
100%
1 Rating

Quote & order management

9.6
96%
3 Ratings
10.0
100%
1 Rating

Interaction tracking

8.1
81%
3 Ratings
N/A
0 Ratings

Channel / partner relationship management

9.0
90%
3 Ratings
N/A
0 Ratings

Customer Service & Support

9.2

ADAPTcrm

92%

Gold-Vision

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 3/3 features

Case management

9.6
96%
3 Ratings
N/A
0 Ratings

Call center management

9.0
90%
3 Ratings
N/A
0 Ratings

Help desk management

9.0
90%
3 Ratings
N/A
0 Ratings

Marketing Automation

8.8

ADAPTcrm

88%
10.0

Gold-Vision

100%
ADAPTcrm ranks higher in 1/2 features

Lead management

9.0
90%
3 Ratings
N/A
0 Ratings

Email marketing

8.6
86%
3 Ratings
10.0
100%
1 Rating

CRM Project Management

9.0

ADAPTcrm

90%
9.5

Gold-Vision

95%
ADAPTcrm ranks higher in 2/3 features

Task management

9.6
96%
3 Ratings
N/A
0 Ratings

Billing and invoicing management

8.6
86%
3 Ratings
10.0
100%
1 Rating

Reporting

9.0
90%
3 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.0

ADAPTcrm

90%

Gold-Vision

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 3/3 features

Forecasting

9.0
90%
3 Ratings
N/A
0 Ratings

Pipeline visualization

8.6
86%
3 Ratings
N/A
0 Ratings

Customizable reports

9.6
96%
3 Ratings
N/A
0 Ratings

Customization

8.6

ADAPTcrm

86%
9.5

Gold-Vision

95%
ADAPTcrm ranks higher in 2/4 features

Custom fields

8.6
86%
3 Ratings
10.0
100%
1 Rating

Custom objects

8.1
81%
3 Ratings
9.0
90%
1 Rating

Scripting environment

8.6
86%
3 Ratings
N/A
0 Ratings

API for custom integration

9.0
90%
2 Ratings
N/A
0 Ratings

Security

8.8

ADAPTcrm

88%
10.0

Gold-Vision

100%
ADAPTcrm ranks higher in 1/2 features

Single sign-on capability

9.0
90%
3 Ratings
N/A
0 Ratings

Role-based user permissions

8.7
87%
3 Ratings
10.0
100%
1 Rating

Social CRM

8.6

ADAPTcrm

86%

Gold-Vision

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features

Social data

9.0
90%
3 Ratings
N/A
0 Ratings

Social engagement

8.1
81%
3 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.8

ADAPTcrm

88%

Gold-Vision

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features

Marketing automation

9.0
90%
3 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
2 Ratings
N/A
0 Ratings

Platform

8.6

ADAPTcrm

86%

Gold-Vision

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 1/1 features

Mobile access

8.6
86%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • Gold-Vision is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

ADAPTcrm

90%
3 Ratings
10.0

Gold-Vision

100%
1 Rating

Usability

9.0

ADAPTcrm

90%
2 Ratings

Gold-Vision

N/A
0 Ratings

Support Rating

9.0

ADAPTcrm

90%
2 Ratings

Gold-Vision

N/A
0 Ratings

Likelihood to Recommend

ADAPT Software Applications, Inc.

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Read full review

Gold-Vision

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Read full review

Pros

ADAPT Software Applications, Inc.

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
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Gold-Vision

  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Read full review

Cons

ADAPT Software Applications, Inc.

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
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Gold-Vision

  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
Read full review

Pricing Details

ADAPTcrm

Starting Price

$0

Editions & Modules

ADAPTcrm editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Gold-Vision

    Starting Price

    $0

    Editions & Modules

    Gold-Vision editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      ADAPT Software Applications, Inc.

      Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
      Read full review

      Gold-Vision

      No answers on this topic

      Support Rating

      ADAPT Software Applications, Inc.

      CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
      Read full review

      Gold-Vision

      No answers on this topic

      Alternatives Considered

      ADAPT Software Applications, Inc.

      ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
      Read full review

      Gold-Vision

      Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
      Read full review

      Return on Investment

      ADAPT Software Applications, Inc.

      • It has resulted in growth of our company.
      • It has enabled to make more connections in market.
      • It has proved as a time saver for us.
      • Its cost has a major negative impact on us.
      Read full review

      Gold-Vision

      • It really filled a gap in the market where small business could not afford expensive CRM solutions.
      • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
      Read full review

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