What users are saying about
22 Ratings
4 Ratings
22 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

ADAPTcrm

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Diana Richerdson | TrustRadius Reviewer

iSmartRecruit

Posting our openings to our website is #1. This saves us a lot of time and eliminates the need to have a website resource do it every time we have a new opening. Prospective candidates can email us directly.
Joann Cox | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ADAPTcrm
8.8
iSmartRecruit
Customer data management / contact management
ADAPTcrm
8.5
iSmartRecruit
Workflow management
ADAPTcrm
9.5
iSmartRecruit
Territory management
ADAPTcrm
8.5
iSmartRecruit
Opportunity management
ADAPTcrm
8.5
iSmartRecruit
Integration with email client (e.g., Outlook or Gmail)
ADAPTcrm
9.0
iSmartRecruit
Contract management
ADAPTcrm
9.0
iSmartRecruit
Quote & order management
ADAPTcrm
9.5
iSmartRecruit
Interaction tracking
ADAPTcrm
8.0
iSmartRecruit
Channel / partner relationship management
ADAPTcrm
9.0
iSmartRecruit

Customer Service & Support

ADAPTcrm
9.2
iSmartRecruit
Case management
ADAPTcrm
9.5
iSmartRecruit
Call center management
ADAPTcrm
9.0
iSmartRecruit
Help desk management
ADAPTcrm
9.0
iSmartRecruit

Marketing Automation

ADAPTcrm
8.7
iSmartRecruit
Lead management
ADAPTcrm
9.0
iSmartRecruit
Email marketing
ADAPTcrm
8.5
iSmartRecruit

CRM Project Management

ADAPTcrm
9.0
iSmartRecruit
Task management
ADAPTcrm
9.5
iSmartRecruit
Billing and invoicing management
ADAPTcrm
8.5
iSmartRecruit
Reporting
ADAPTcrm
9.0
iSmartRecruit

CRM Reporting & Analytics

ADAPTcrm
9.0
iSmartRecruit
Forecasting
ADAPTcrm
9.0
iSmartRecruit
Pipeline visualization
ADAPTcrm
8.5
iSmartRecruit
Customizable reports
ADAPTcrm
9.5
iSmartRecruit

Customization

ADAPTcrm
8.5
iSmartRecruit
Custom fields
ADAPTcrm
8.5
iSmartRecruit
Custom objects
ADAPTcrm
8.0
iSmartRecruit
Scripting environment
ADAPTcrm
8.5
iSmartRecruit
API for custom integration
ADAPTcrm
9.0
iSmartRecruit

Security

ADAPTcrm
8.7
iSmartRecruit
Single sign-on capability
ADAPTcrm
9.0
iSmartRecruit
Role-based user permissions
ADAPTcrm
8.5
iSmartRecruit

Social CRM

ADAPTcrm
8.5
iSmartRecruit
Social data
ADAPTcrm
9.0
iSmartRecruit
Social engagement
ADAPTcrm
8.0
iSmartRecruit

Integrations with 3rd-party Software

ADAPTcrm
8.7
iSmartRecruit
Marketing automation
ADAPTcrm
9.0
iSmartRecruit
Compensation management
ADAPTcrm
8.5
iSmartRecruit

Platform

ADAPTcrm
8.5
iSmartRecruit
Mobile access
ADAPTcrm
8.5
iSmartRecruit

Recruiting / ATS

ADAPTcrm
iSmartRecruit
8.9
Job Requisition Management
ADAPTcrm
iSmartRecruit
9.1
Company Website Posting
ADAPTcrm
iSmartRecruit
9.1
Publish to Social Media
ADAPTcrm
iSmartRecruit
9.1
Job Search Site Posting
ADAPTcrm
iSmartRecruit
8.8
Customized Application Form
ADAPTcrm
iSmartRecruit
8.5
Resume Management
ADAPTcrm
iSmartRecruit
8.5
Duplicate Candidate Prevention
ADAPTcrm
iSmartRecruit
9.1
Candidate Search
ADAPTcrm
iSmartRecruit
8.5
Applicant Tracking
ADAPTcrm
iSmartRecruit
9.1
Collaboration
ADAPTcrm
iSmartRecruit
9.1
Task Creation and Delegation
ADAPTcrm
iSmartRecruit
9.1
Email Templates
ADAPTcrm
iSmartRecruit
9.1
User Permissions
ADAPTcrm
iSmartRecruit
9.1
Notifications and Alerts
ADAPTcrm
iSmartRecruit
9.1
Reporting
ADAPTcrm
iSmartRecruit
9.1

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

iSmartRecruit

  • iSmartRecruit had very strong reports for every process starting with Client/Job Reports, Team Reports, Performance Report, Attendance Reports, Prospect Reports and many more. That's a very big plus point to analyze our company growth.
  • So many examples! Before iSmartRecruit, we had a mix of electronic and paper reviews, our merit increases were done via a spreadsheet, and we lacked true reporting capabilities. iSmartRecruit has allowed our organization to reach its full HR potential and save time and efforts.
  • iSmartRecruit has a strong sourcing function. We can source a particular candidate with many filters from the internal database. Call reminders, notes, history of candidates, and mass mail features are there. That's awesome for me.
  • It also has great features to publish active jobs on social sites like Linkedin, Facebook, Twitter as well couple of job boards and the career page of a website. I love it.
Hiral Sitapara | TrustRadius Reviewer

Cons

ADAPTcrm

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Isabella Grace | TrustRadius Reviewer

iSmartRecruit

  • I need to take some time to rename some of the field names. The nice thing is I can do most of this myself as the administrator. I haven't been quick about knowing where to go in the system (my fault).
  • Each business has custom needs and requirements. There are times when this has to be done by iSmart. They are quick to respond to requests.
  • I would like to add some additional reports to the system. I just haven't learned to do this myself (haven't taken the time) - and I haven't requested it.
  • It's a robust system with many features. Because of this - there is a learning curve. It can be difficult to get our recruiters to slow down long enough to learn really learn the system, to enter all of the information, or to check the system before calling a candidate, client or prospect that has already been contacted.
  • I would like to be able to enter 5 or 6 key words to identify the top information about a particular candidate to help with searching. Searching for candidates is a feature in the system - but this might help our recruiters remember to do it.
Joann Cox | TrustRadius Reviewer

Usability

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Diana Richerdson | TrustRadius Reviewer

iSmartRecruit

No score
No answers yet
No answers on this topic

Support Rating

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Isabella Grace | TrustRadius Reviewer

iSmartRecruit

No score
No answers yet
No answers on this topic

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

iSmartRecruit

I have seen many products but iSmartRecruit won my trust due to being user friendly and having unique features as well excellent support
Hiral Sitapara | TrustRadius Reviewer

Return on Investment

ADAPTcrm

  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
Diana Richerdson | TrustRadius Reviewer

iSmartRecruit

  • It's eliminated the need to hire additional administrative staff. This is the single biggest savings.
  • It has saved a lot of time that allows us to spend more of our time and resources responding to clients and candidates. Our clients and candidates feel we are more service-oriented and different than our competition. We've received referrals this way. Difficult to measure - but definitely huge items.
Joann Cox | TrustRadius Reviewer

Screenshots

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ADAPTcrm Editions & Modules

Additional Pricing Details

iSmartRecruit

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

iSmartRecruit Editions & Modules

On-premise Edition
On-premise (self hosted)$9,9991
Customized version$02
  1. 10 users
  2. based on requirement
SaaS Edition
SaaS (Cloud)$491
  1. per user
Additional Pricing Details
iSmartRecruit talent acquisition software can be customized based on your needs, like adding some reports or new functionalities, with a plan that is fit for your business requirements. Connect with the vendor for any questions related to plans and pricing.

Rating Summary

Likelihood to Recommend

ADAPTcrm
9.0
iSmartRecruit
8.5

Usability

ADAPTcrm
9.0
iSmartRecruit

Support Rating

ADAPTcrm
9.0
iSmartRecruit

Add comparison