What users are saying about
21 Ratings
4 Ratings
21 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • ADAPTcrm ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Platform

Sales Force Automation

8.9

ADAPTcrm

89%
8.2

Korero

82%
ADAPTcrm ranks higher in 8/9 features

Customer data management / contact management

8.6
86%
3 Ratings
8.2
82%
3 Ratings

Workflow management

9.6
96%
3 Ratings
8.1
81%
3 Ratings

Territory management

8.6
86%
3 Ratings
N/A
0 Ratings

Opportunity management

8.6
86%
3 Ratings
8.4
84%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
9.1
91%
1 Rating

Contract management

9.0
90%
3 Ratings
N/A
0 Ratings

Quote & order management

9.6
96%
3 Ratings
7.1
71%
3 Ratings

Interaction tracking

8.1
81%
3 Ratings
N/A
0 Ratings

Channel / partner relationship management

9.0
90%
3 Ratings
8.2
82%
1 Rating

Customer Service & Support

9.2

ADAPTcrm

92%
7.5

Korero

75%
ADAPTcrm ranks higher in 3/3 features

Case management

9.6
96%
3 Ratings
8.1
81%
3 Ratings

Call center management

9.0
90%
3 Ratings
N/A
0 Ratings

Help desk management

9.0
90%
3 Ratings
7.0
70%
3 Ratings

Marketing Automation

8.8

ADAPTcrm

88%
7.8

Korero

78%
ADAPTcrm ranks higher in 2/2 features

Lead management

9.0
90%
3 Ratings
7.9
79%
3 Ratings

Email marketing

8.6
86%
3 Ratings
7.7
77%
2 Ratings

CRM Project Management

9.0

ADAPTcrm

90%
8.3

Korero

83%
ADAPTcrm ranks higher in 3/3 features

Task management

9.6
96%
3 Ratings
8.6
86%
3 Ratings

Billing and invoicing management

8.6
86%
3 Ratings
8.1
81%
3 Ratings

Reporting

9.0
90%
3 Ratings
8.1
81%
2 Ratings

CRM Reporting & Analytics

9.0

ADAPTcrm

90%
8.5

Korero

85%
ADAPTcrm ranks higher in 3/3 features

Forecasting

9.0
90%
3 Ratings
N/A
0 Ratings

Pipeline visualization

8.6
86%
3 Ratings
8.5
85%
3 Ratings

Customizable reports

9.6
96%
3 Ratings
N/A
0 Ratings

Customization

8.6

ADAPTcrm

86%
8.1

Korero

81%
ADAPTcrm ranks higher in 4/4 features

Custom fields

8.6
86%
3 Ratings
7.3
73%
3 Ratings

Custom objects

8.1
81%
3 Ratings
N/A
0 Ratings

Scripting environment

8.6
86%
3 Ratings
8.6
86%
2 Ratings

API for custom integration

9.0
90%
2 Ratings
8.2
82%
1 Rating

Security

8.8

ADAPTcrm

88%
8.5

Korero

85%
ADAPTcrm ranks higher in 2/2 features

Single sign-on capability

9.0
90%
3 Ratings
N/A
0 Ratings

Role-based user permissions

8.7
87%
3 Ratings
8.5
85%
3 Ratings

Social CRM

8.6

ADAPTcrm

86%
6.4

Korero

64%
ADAPTcrm ranks higher in 2/2 features

Social data

9.0
90%
3 Ratings
6.4
64%
1 Rating

Social engagement

8.1
81%
3 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.8

ADAPTcrm

88%

Korero

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features

Marketing automation

9.0
90%
3 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
2 Ratings
N/A
0 Ratings

Platform

8.6

ADAPTcrm

86%
8.1

Korero

81%
ADAPTcrm ranks higher in 1/1 features

Mobile access

8.6
86%
2 Ratings
8.1
81%
3 Ratings

Attribute Ratings

  • ADAPTcrm is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

ADAPTcrm

90%
3 Ratings
8.8

Korero

88%
3 Ratings

Usability

9.0

ADAPTcrm

90%
2 Ratings
8.5

Korero

85%
3 Ratings

Support Rating

9.0

ADAPTcrm

90%
2 Ratings
7.9

Korero

79%
3 Ratings

Likelihood to Recommend

ADAPT Software Applications, Inc.

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
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Innoverenit

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Pros

ADAPT Software Applications, Inc.

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
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Innoverenit

  • User friendly
  • Great support
  • Very affordable
  • Simple to use
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Cons

ADAPT Software Applications, Inc.

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
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Innoverenit

  • UI and UX
  • They provide good support but it can be improved
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Pricing Details

ADAPTcrm

Starting Price

$0

Editions & Modules

ADAPTcrm editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Korero

    Starting Price

    $10 per user

    Editions & Modules

    Korero editions and modules pricing
    EditionModules
    Basic$10.001
    Professional$22.002

    Footnotes

    1. per user
    2. per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0.00

    Additional Details

    Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

    Usability

    ADAPT Software Applications, Inc.

    Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
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    Innoverenit

    I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
    Read full review

    Support Rating

    ADAPT Software Applications, Inc.

    CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
    Read full review

    Innoverenit

    The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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    Alternatives Considered

    ADAPT Software Applications, Inc.

    ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
    Read full review

    Innoverenit

    Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
    Read full review

    Return on Investment

    ADAPT Software Applications, Inc.

    • It has resulted in growth of our company.
    • It has enabled to make more connections in market.
    • It has proved as a time saver for us.
    • Its cost has a major negative impact on us.
    Read full review

    Innoverenit

    • Increased sales' achievements by considerable number
    Read full review

    Screenshots

    Add comparison