What users are saying about
22 Ratings
5 Ratings
22 Ratings
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Score 8.7 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ADAPTcrm

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Diana Richerdson | TrustRadius Reviewer

Korero

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion.It is also a great platform for those who are looking for ATS and CRM together at an affordable price.For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
Jagdeep Kaur | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ADAPTcrm
8.8
Korero
8.2
Customer data management / contact management
ADAPTcrm
8.5
Korero
8.2
Workflow management
ADAPTcrm
9.5
Korero
8.1
Territory management
ADAPTcrm
8.5
Korero
Opportunity management
ADAPTcrm
8.5
Korero
8.4
Integration with email client (e.g., Outlook or Gmail)
ADAPTcrm
9.0
Korero
9.1
Contract management
ADAPTcrm
9.0
Korero
Quote & order management
ADAPTcrm
9.5
Korero
7.1
Interaction tracking
ADAPTcrm
8.0
Korero
Channel / partner relationship management
ADAPTcrm
9.0
Korero
8.2

Customer Service & Support

ADAPTcrm
9.2
Korero
7.5
Case management
ADAPTcrm
9.5
Korero
8.1
Call center management
ADAPTcrm
9.0
Korero
Help desk management
ADAPTcrm
9.0
Korero
7.0

Marketing Automation

ADAPTcrm
8.7
Korero
7.8
Lead management
ADAPTcrm
9.0
Korero
7.9
Email marketing
ADAPTcrm
8.5
Korero
7.7

CRM Project Management

ADAPTcrm
9.0
Korero
8.3
Task management
ADAPTcrm
9.5
Korero
8.6
Billing and invoicing management
ADAPTcrm
8.5
Korero
8.1
Reporting
ADAPTcrm
9.0
Korero
8.1

CRM Reporting & Analytics

ADAPTcrm
9.0
Korero
8.5
Forecasting
ADAPTcrm
9.0
Korero
Pipeline visualization
ADAPTcrm
8.5
Korero
8.5
Customizable reports
ADAPTcrm
9.5
Korero

Customization

ADAPTcrm
8.5
Korero
8.1
Custom fields
ADAPTcrm
8.5
Korero
7.3
Custom objects
ADAPTcrm
8.0
Korero
Scripting environment
ADAPTcrm
8.5
Korero
8.6
API for custom integration
ADAPTcrm
9.0
Korero
8.2

Security

ADAPTcrm
8.7
Korero
8.5
Single sign-on capability
ADAPTcrm
9.0
Korero
Role-based user permissions
ADAPTcrm
8.5
Korero
8.5

Social CRM

ADAPTcrm
8.5
Korero
6.4
Social data
ADAPTcrm
9.0
Korero
6.4
Social engagement
ADAPTcrm
8.0
Korero

Integrations with 3rd-party Software

ADAPTcrm
8.7
Korero
Marketing automation
ADAPTcrm
9.0
Korero
Compensation management
ADAPTcrm
8.5
Korero

Platform

ADAPTcrm
8.5
Korero
8.1
Mobile access
ADAPTcrm
8.5
Korero
8.1

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Korero

  • User friendly
  • Great support
  • Very affordable
  • Simple to use
Anonymous | TrustRadius Reviewer

Cons

ADAPTcrm

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Isabella Grace | TrustRadius Reviewer

Korero

  • UI and UX
  • They provide good support but it can be improved
Anonymous | TrustRadius Reviewer

Usability

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Diana Richerdson | TrustRadius Reviewer

Korero

Korero 8.5
Based on 3 answers
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements.It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
Jagdeep Kaur | TrustRadius Reviewer

Support Rating

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Isabella Grace | TrustRadius Reviewer

Korero

Korero 7.9
Based on 3 answers
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Korero

Price point is a great advantage as it combines ATS and CRM .Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Jagdeep Kaur | TrustRadius Reviewer

Return on Investment

ADAPTcrm

  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
Diana Richerdson | TrustRadius Reviewer

Korero

  • Increased sales' achievements by considerable number
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

ADAPTcrm Editions & Modules

Additional Pricing Details

Korero

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0.00

Korero Editions & Modules

Edition
Basic$10.001
Professional$22.001
  1. Per User
Additional Pricing Details
Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

Rating Summary

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