21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 21 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- ADAPTcrm ranks higher in 7 feature sets: Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software, Platform
- Lasso CRM ranks higher in 2 feature sets: Sales Force Automation, Marketing Automation
Sales Force Automation

8.8
ADAPTcrm
88%
8.9
Lasso CRM
89%
ADAPTcrm ranks higher in 6/9 features
ADAPTcrm ranks higher in 6/9 features
Customer data management / contact management

8.5
85%
3 Ratings
8.1
81%
2 Ratings
Workflow management

9.5
95%
3 Ratings
6.2
62%
2 Ratings
Territory management

8.5
85%
3 Ratings
N/A
0 Ratings
Opportunity management

8.5
85%
3 Ratings
10.0
100%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
10.0
100%
1 Rating
Contract management

9.0
90%
3 Ratings
N/A
0 Ratings
Quote & order management

9.5
95%
3 Ratings
N/A
0 Ratings
Interaction tracking

8.0
80%
3 Ratings
10.0
100%
1 Rating
Channel / partner relationship management

9.0
90%
3 Ratings
N/A
0 Ratings
Customer Service & Support

9.2
ADAPTcrm
92%
5.0
Lasso CRM
50%
ADAPTcrm ranks higher in 3/3 features
ADAPTcrm ranks higher in 3/3 features
Case management

9.5
95%
3 Ratings
N/A
0 Ratings
Call center management

9.0
90%
3 Ratings
N/A
0 Ratings
Help desk management

9.0
90%
3 Ratings
5.0
50%
1 Rating
Marketing Automation

8.8
ADAPTcrm
88%
9.9
Lasso CRM
99%
Lasso CRM ranks higher in 2/2 features
Lasso CRM ranks higher in 2/2 features
Lead management

9.0
90%
3 Ratings
10.0
100%
2 Ratings
Email marketing

8.5
85%
3 Ratings
9.9
99%
2 Ratings
CRM Project Management

9.0
ADAPTcrm
90%
8.1
Lasso CRM
81%
ADAPTcrm ranks higher in 3/3 features
ADAPTcrm ranks higher in 3/3 features
Task management

9.5
95%
3 Ratings
8.1
81%
2 Ratings
Billing and invoicing management

8.5
85%
3 Ratings
N/A
0 Ratings
Reporting

9.0
90%
3 Ratings
8.1
81%
2 Ratings
CRM Reporting & Analytics

9.0
ADAPTcrm
90%
6.6
Lasso CRM
66%
ADAPTcrm ranks higher in 3/3 features
ADAPTcrm ranks higher in 3/3 features
Forecasting

9.0
90%
3 Ratings
N/A
0 Ratings
Pipeline visualization

8.5
85%
3 Ratings
8.0
80%
1 Rating
Customizable reports

9.5
95%
3 Ratings
5.2
52%
2 Ratings
Customization

8.5
ADAPTcrm
85%
5.0
Lasso CRM
50%
ADAPTcrm ranks higher in 4/4 features
ADAPTcrm ranks higher in 4/4 features
Custom fields

8.5
85%
3 Ratings
5.0
50%
1 Rating
Custom objects

8.0
80%
3 Ratings
5.0
50%
1 Rating
Scripting environment

8.5
85%
3 Ratings
N/A
0 Ratings
API for custom integration

9.0
90%
2 Ratings
N/A
0 Ratings
Security

8.8
ADAPTcrm
88%
8.1
Lasso CRM
81%
ADAPTcrm ranks higher in 2/2 features
ADAPTcrm ranks higher in 2/2 features
Single sign-on capability

9.0
90%
3 Ratings
8.0
80%
1 Rating
Role-based user permissions

8.6
86%
3 Ratings
8.1
81%
2 Ratings
Social CRM

8.5
ADAPTcrm
85%
Lasso CRM
Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features
ADAPTcrm ranks higher in 2/2 features
Social data

9.0
90%
3 Ratings
N/A
0 Ratings
Social engagement

8.0
80%
3 Ratings
N/A
0 Ratings
Integrations with 3rd-party Software

8.8
ADAPTcrm
88%
8.0
Lasso CRM
80%
ADAPTcrm ranks higher in 2/2 features
ADAPTcrm ranks higher in 2/2 features
Marketing automation

9.0
90%
3 Ratings
8.0
80%
1 Rating
Compensation management

8.5
85%
2 Ratings
N/A
0 Ratings
Platform

8.5
ADAPTcrm
85%
5.0
Lasso CRM
50%
ADAPTcrm ranks higher in 1/1 features
ADAPTcrm ranks higher in 1/1 features
Mobile access

8.5
85%
2 Ratings
5.0
50%
1 Rating
Attribute Ratings
- Lasso CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
ADAPTcrm
90%
3 Ratings
9.9
Lasso CRM
99%
2 Ratings
Usability

9.0
ADAPTcrm
90%
2 Ratings
Lasso CRM
N/A
0 Ratings
Support Rating

9.0
ADAPTcrm
90%
2 Ratings
Lasso CRM
N/A
0 Ratings
Likelihood to Recommend
ADAPTcrm
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Senior Manager - Agile Development and Delivery
AmdocsTelecommunications, 10,001+ employees
Lasso CRM
Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Executive Assistant
McGill ImmobilierReal Estate, 11-50 employees
Pros
ADAPTcrm
- It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
- ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
- The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Digital Media Specialist
Digital Media SpecialistInformation Services, 11-50 employees
Lasso CRM
- Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
- Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
- Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.

Verified User
Manager in Marketing
Real Estate Company, 11-50 employeesCons
ADAPTcrm
- Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
Lasso CRM
- Connection between inventory and sales modules.
- Calculation of commissions of representatives using the tool (not outside realtors).
- Price revisions.
Executive Assistant
McGill ImmobilierReal Estate, 11-50 employees
Pricing Details
ADAPTcrm
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Lasso CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
ADAPTcrm
ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Senior Manager - Agile Development and Delivery
AmdocsTelecommunications, 10,001+ employees
Lasso CRM
No score
No answers yet
No answers on this topic
Support Rating
ADAPTcrm
ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
Lasso CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
ADAPTcrm
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Digital Media Specialist
Digital Media SpecialistInformation Services, 11-50 employees
Lasso CRM
No answers on this topic
Return on Investment
ADAPTcrm
- It has resulted in growth of our company.
- It has enabled to make more connections in market.
- It has proved as a time saver for us.
- Its cost has a major negative impact on us.
Senior Manager - Agile Development and Delivery
AmdocsTelecommunications, 10,001+ employees
Lasso CRM
- Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
- We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
- Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.

Verified User
Manager in Marketing
Real Estate Company, 11-50 employees