What users are saying about
14 Ratings
2 Ratings
14 Ratings
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Score 7.3 out of 100
2 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

ADAPTcrm

It really works as an all-in-one solution for multiple business needs such as human resource management, sales exploration, and payroll operations. Ultimately, it works better for a larger organization and can be an overkill for smaller organizations or non-profits. In many ways, the numerous features and operations can help alleviate the need for acquiring multiple programs and the training involved.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ADAPTcrm
7.2
Lasso CRM
9.1
Customer data management / contact management
ADAPTcrm
7.0
Lasso CRM
8.5
Workflow management
ADAPTcrm
6.0
Lasso CRM
7.1
Territory management
ADAPTcrm
6.0
Lasso CRM
Opportunity management
ADAPTcrm
7.0
Lasso CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
ADAPTcrm
8.0
Lasso CRM
10.0
Contract management
ADAPTcrm
8.0
Lasso CRM
Quote & order management
ADAPTcrm
7.0
Lasso CRM
Interaction tracking
ADAPTcrm
8.0
Lasso CRM
10.0
Channel / partner relationship management
ADAPTcrm
8.0
Lasso CRM

Customer Service & Support

ADAPTcrm
7.3
Lasso CRM
5.0
Case management
ADAPTcrm
8.0
Lasso CRM
Call center management
ADAPTcrm
7.0
Lasso CRM
Help desk management
ADAPTcrm
7.0
Lasso CRM
5.0

Marketing Automation

ADAPTcrm
8.0
Lasso CRM
9.7
Lead management
ADAPTcrm
8.0
Lasso CRM
10.0
Email marketing
ADAPTcrm
8.0
Lasso CRM
9.5

CRM Project Management

ADAPTcrm
8.0
Lasso CRM
8.5
Task management
ADAPTcrm
9.0
Lasso CRM
8.5
Billing and invoicing management
ADAPTcrm
8.0
Lasso CRM
Reporting
ADAPTcrm
7.0
Lasso CRM
8.5

CRM Reporting & Analytics

ADAPTcrm
7.3
Lasso CRM
6.9
Forecasting
ADAPTcrm
7.0
Lasso CRM
Pipeline visualization
ADAPTcrm
8.0
Lasso CRM
8.0
Customizable reports
ADAPTcrm
7.0
Lasso CRM
5.8

Customization

ADAPTcrm
6.3
Lasso CRM
5.0
Custom fields
ADAPTcrm
6.0
Lasso CRM
5.0
Custom objects
ADAPTcrm
6.0
Lasso CRM
5.0
Scripting environment
ADAPTcrm
7.0
Lasso CRM
API for custom integration
ADAPTcrm
6.0
Lasso CRM

Security

ADAPTcrm
7.0
Lasso CRM
8.3
Single sign-on capability
ADAPTcrm
7.0
Lasso CRM
8.0
Role-based user permissions
ADAPTcrm
7.0
Lasso CRM
8.5

Social CRM

ADAPTcrm
7.5
Lasso CRM
Social data
ADAPTcrm
8.0
Lasso CRM
Social engagement
ADAPTcrm
7.0
Lasso CRM

Integrations with 3rd-party Software

ADAPTcrm
8.0
Lasso CRM
8.0
Marketing automation
ADAPTcrm
8.0
Lasso CRM
8.0

Platform

ADAPTcrm
Lasso CRM
5.0
Mobile access
ADAPTcrm
Lasso CRM
5.0

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

ADAPTcrm

  • The interface can be difficult to learn at first and a little overwhelming for new users.
  • The lack of customization of some features without additional support.
  • The software maker provides multiple forms of the application which can be confusing when making a purchasing decision.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

No answers on this topic

Return on Investment

ADAPTcrm

  • ADAPTcrm helps to address a number of business needs. It can help save a great deal of money and time if implemented correctly.
  • Some users needed additional training which increased staffing costs.
  • The program helped simplify operations into an integrated software solution.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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