What users are saying about
21 Ratings
2 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Feature Set Ratings

  • ADAPTcrm ranks higher in 7 feature sets: Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software, Platform
  • Lasso CRM ranks higher in 2 feature sets: Sales Force Automation, Marketing Automation

Sales Force Automation

8.8

ADAPTcrm

88%
8.9

Lasso CRM

89%
ADAPTcrm ranks higher in 6/9 features

Customer data management / contact management

8.5
85%
3 Ratings
8.1
81%
2 Ratings

Workflow management

9.5
95%
3 Ratings
6.2
62%
2 Ratings

Territory management

8.5
85%
3 Ratings
N/A
0 Ratings

Opportunity management

8.5
85%
3 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
10.0
100%
1 Rating

Contract management

9.0
90%
3 Ratings
N/A
0 Ratings

Quote & order management

9.5
95%
3 Ratings
N/A
0 Ratings

Interaction tracking

8.0
80%
3 Ratings
10.0
100%
1 Rating

Channel / partner relationship management

9.0
90%
3 Ratings
N/A
0 Ratings

Customer Service & Support

9.2

ADAPTcrm

92%
5.0

Lasso CRM

50%
ADAPTcrm ranks higher in 3/3 features

Case management

9.5
95%
3 Ratings
N/A
0 Ratings

Call center management

9.0
90%
3 Ratings
N/A
0 Ratings

Help desk management

9.0
90%
3 Ratings
5.0
50%
1 Rating

Marketing Automation

8.8

ADAPTcrm

88%
9.9

Lasso CRM

99%
Lasso CRM ranks higher in 2/2 features

Lead management

9.0
90%
3 Ratings
10.0
100%
2 Ratings

Email marketing

8.5
85%
3 Ratings
9.9
99%
2 Ratings

CRM Project Management

9.0

ADAPTcrm

90%
8.1

Lasso CRM

81%
ADAPTcrm ranks higher in 3/3 features

Task management

9.5
95%
3 Ratings
8.1
81%
2 Ratings

Billing and invoicing management

8.5
85%
3 Ratings
N/A
0 Ratings

Reporting

9.0
90%
3 Ratings
8.1
81%
2 Ratings

CRM Reporting & Analytics

9.0

ADAPTcrm

90%
6.6

Lasso CRM

66%
ADAPTcrm ranks higher in 3/3 features

Forecasting

9.0
90%
3 Ratings
N/A
0 Ratings

Pipeline visualization

8.5
85%
3 Ratings
8.0
80%
1 Rating

Customizable reports

9.5
95%
3 Ratings
5.2
52%
2 Ratings

Customization

8.5

ADAPTcrm

85%
5.0

Lasso CRM

50%
ADAPTcrm ranks higher in 4/4 features

Custom fields

8.5
85%
3 Ratings
5.0
50%
1 Rating

Custom objects

8.0
80%
3 Ratings
5.0
50%
1 Rating

Scripting environment

8.5
85%
3 Ratings
N/A
0 Ratings

API for custom integration

9.0
90%
2 Ratings
N/A
0 Ratings

Security

8.8

ADAPTcrm

88%
8.1

Lasso CRM

81%
ADAPTcrm ranks higher in 2/2 features

Single sign-on capability

9.0
90%
3 Ratings
8.0
80%
1 Rating

Role-based user permissions

8.6
86%
3 Ratings
8.1
81%
2 Ratings

Social CRM

8.5

ADAPTcrm

85%

Lasso CRM

Feature Set Not Supported
N/A
ADAPTcrm ranks higher in 2/2 features

Social data

9.0
90%
3 Ratings
N/A
0 Ratings

Social engagement

8.0
80%
3 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.8

ADAPTcrm

88%
8.0

Lasso CRM

80%
ADAPTcrm ranks higher in 2/2 features

Marketing automation

9.0
90%
3 Ratings
8.0
80%
1 Rating

Compensation management

8.5
85%
2 Ratings
N/A
0 Ratings

Platform

8.5

ADAPTcrm

85%
5.0

Lasso CRM

50%
ADAPTcrm ranks higher in 1/1 features

Mobile access

8.5
85%
2 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • Lasso CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

ADAPTcrm

90%
3 Ratings
9.9

Lasso CRM

99%
2 Ratings

Usability

9.0

ADAPTcrm

90%
2 Ratings

Lasso CRM

N/A
0 Ratings

Support Rating

9.0

ADAPTcrm

90%
2 Ratings

Lasso CRM

N/A
0 Ratings

Likelihood to Recommend

ADAPTcrm

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Diana Richerdson | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

ADAPTcrm

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Isabella Grace | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Diana Richerdson | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Support Rating

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Isabella Grace | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Lasso CRM

No answers on this topic

Return on Investment

ADAPTcrm

  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
Diana Richerdson | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Add comparison