What users are saying about
1 Rating
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Score 10 out of 100
2 Ratings
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Score 4.1 out of 100

Likelihood to Recommend

Addigy

If you are managing any Macs, iOS devices, or AppleTVs - the best option for you is Addigy. At a low price and ease of use, it really does make managing computers and other Apple devices super easy. Every client has an instance, where their software is rolled out and installed on company-owned machines. This way everyone has the same set of tools to work from.
Justin Esgar | TrustRadius Reviewer

Dragon RMM (ITarian / Comodo ONE)

It is well suited for a startup MSP that cannot afford some of the more expensive tools.
jesse nanes | TrustRadius Reviewer

Pros

Addigy

  • Easy to use
  • Support is always reachable
  • Built-in profile manager
  • Constantly evolving
Justin Esgar | TrustRadius Reviewer

Dragon RMM (ITarian / Comodo ONE)

  • Remote control
  • Remote CMD/powershell
jesse nanes | TrustRadius Reviewer

Cons

Addigy

  • UI could be cleaner
  • System update scheduler needs more details
  • Needs to implement a "Please wait we are installing things" screen
Justin Esgar | TrustRadius Reviewer

Dragon RMM (ITarian / Comodo ONE)

  • Remote control
  • Scripting
jesse nanes | TrustRadius Reviewer

Support Rating

Addigy

No score
No answers yet
No answers on this topic

Dragon RMM (ITarian / Comodo ONE)

Dragon RMM (ITarian / Comodo ONE) 3.0
Based on 1 answer
Support was very responsive when needed.
jesse nanes | TrustRadius Reviewer

Alternatives Considered

Addigy

Justin Esgar | TrustRadius Reviewer

Dragon RMM (ITarian / Comodo ONE)

No answers on this topic

Return on Investment

Addigy

  • Positive - it's ease allows us to fix computers very quickly
  • Negative - they had a bad outage in the last few months - but then again all cloud companies have
  • Positive - I can pull any information about any computer - making my job as an IT manager easier.
Justin Esgar | TrustRadius Reviewer

Dragon RMM (ITarian / Comodo ONE)

  • Ended up moving to another solution.
  • The time spent on this solution did not improve our business workflow.
jesse nanes | TrustRadius Reviewer

Pricing Details

Addigy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dragon RMM (ITarian / Comodo ONE)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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