What users are saying about
1 Rating
Top Rated
101 Ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
Top Rated
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Addigy

If you are managing any Macs, iOS devices, or AppleTVs - the best option for you is Addigy. At a low price and ease of use, it really does make managing computers and other Apple devices super easy. Every client has an instance, where their software is rolled out and installed on company-owned machines. This way everyone has the same set of tools to work from.
Justin Esgar | TrustRadius Reviewer

MobileIron Acquired by Ivanti

For devices that require single-app mode (iOS) deployments are easy to manage. We are also able to control which OS features are available at a very granular level. What is often lacking are good guides illustrating how to implement certain features - for example, setting up single-app mode for the first time is not intuitive and should not require opening service requests with the helpdesk.
The tools for remote support require a lot of effort and have made implementation of this capability a financial decision instead of a technical one. By this I mean that it's better to request budget for professional services than to invest mine or my team's time, which makes it far less likely to get implemented. Things that cost money and require justifications to the finance team are disadvantaged from the word go.
Anonymous | TrustRadius Reviewer

Pros

Addigy

  • Easy to use
  • Support is always reachable
  • Built-in profile manager
  • Constantly evolving
Justin Esgar | TrustRadius Reviewer

MobileIron Acquired by Ivanti

  • MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
  • MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
  • MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
Matt Segreto | TrustRadius Reviewer

Cons

Addigy

  • UI could be cleaner
  • System update scheduler needs more details
  • Needs to implement a "Please wait we are installing things" screen
Justin Esgar | TrustRadius Reviewer

MobileIron Acquired by Ivanti

  • Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
  • Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
  • Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Addigy

No score
No answers yet
No answers on this topic

MobileIron Acquired by Ivanti

MobileIron Acquired by Ivanti 10.0
Based on 15 answers
So far we have been very pleased with MobileIron and it has accomplished many of our goals. We are looking forward to continued improvements on Windows 8 platforms and Android PIM solutions. The only way that we would leave is if a solution came out that was better suited to work with Lotus Notes
Chris Powell | TrustRadius Reviewer

Usability

Addigy

No score
No answers yet
No answers on this topic

MobileIron Acquired by Ivanti

MobileIron Acquired by Ivanti 5.0
Based on 1 answer
Its easy to use but if you want to do any advanced features download the pdf and go though it.
Noel Adams | TrustRadius Reviewer

Support Rating

Addigy

No score
No answers yet
No answers on this topic

MobileIron Acquired by Ivanti

MobileIron Acquired by Ivanti 9.0
Based on 12 answers
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
Dylan Taylor | TrustRadius Reviewer

Online Training

Addigy

No score
No answers yet
No answers on this topic

MobileIron Acquired by Ivanti

MobileIron Acquired by Ivanti 10.0
Based on 1 answer
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
Dylan Taylor | TrustRadius Reviewer

Implementation Rating

Addigy

No score
No answers yet
No answers on this topic

MobileIron Acquired by Ivanti

MobileIron Acquired by Ivanti 10.0
Based on 2 answers
None, implementation went great
Noel Adams | TrustRadius Reviewer

Alternatives Considered

Addigy

Justin Esgar | TrustRadius Reviewer

MobileIron Acquired by Ivanti

We've evaluated a number of other MDM solutions before finally deciding on MobileIron as our choice. These included AirWatch, Good, Citrix and IBM. None came close to the cost price point offered by MobileIron providing the same solutions. The initial setup/configuration was provided for free and training classes were exceptional. Other vendors did not offer the same level of support provided by MobileIron.
William Pavlock | TrustRadius Reviewer

Return on Investment

Addigy

  • Positive - it's ease allows us to fix computers very quickly
  • Negative - they had a bad outage in the last few months - but then again all cloud companies have
  • Positive - I can pull any information about any computer - making my job as an IT manager easier.
Justin Esgar | TrustRadius Reviewer

MobileIron Acquired by Ivanti

  • MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
  • I believe MobileIron is more effective with Android devices than iOS.
  • MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
Anonymous | TrustRadius Reviewer

Pricing Details

Addigy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MobileIron Acquired by Ivanti

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Add comparison