Addigy vs. Kaseya VSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Addigy
Score 8.0 out of 10
N/A
Addigy in Miami provides a cloud-based IT management platform for managing an Apple ecosystem (all Macs and iOS devices). The Addigy platform provides the user with the ability to manage assets from anywhere in the world and deliver: Asset Management, Monitoring, Automated Remediation, Maintenance, Software Deployment, and Profile/Configuration Management.N/A
Kaseya VSA
Score 7.9 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
Pricing
AddigyKaseya VSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AddigyKaseya VSA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AddigyKaseya VSA
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Addigy
-
Ratings
Kaseya VSA
5.3
12 Ratings
32% below category average
Remote monitoring00 Ratings5.812 Ratings
Network device monitoring00 Ratings5.312 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Addigy
-
Ratings
Kaseya VSA
7.3
11 Ratings
2% above category average
Patch Management00 Ratings7.411 Ratings
Policy-based automation00 Ratings8.911 Ratings
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AddigyKaseya VSA
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No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AddigyKaseya VSA
Likelihood to Recommend
7.1
(5 ratings)
9.5
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
5.5
(8 ratings)
User Testimonials
AddigyKaseya VSA
Likelihood to Recommend
Addigy
It is more suited for a environment were all they used is Apple devices. it make sit more complex to manage more then 1 portal for the same users the inly difference is them having Windows vs Mac OS. It is great to create profile with rules and manage your employees and track what they are doing
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Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
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Pros
Addigy
  • Easy to use
  • Support is always reachable
  • Built-in profile manager
  • Constantly evolving
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Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
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Cons
Addigy
  • security risk
  • UI could use improvement
  • slow response
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Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
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Likelihood to Renew
Addigy
No answers on this topic
Kaseya
Excellent product with easy learning curve
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Support Rating
Addigy
No answers on this topic
Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
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Alternatives Considered
Addigy
Adiggy is robust but bitdefender makes it 100% better since your able to add both Windows and Apple devices and manage them and see them on the same site push updates and remote into them . Able to group them by categories and change depending on the priority that you would filter them by
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Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
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Return on Investment
Addigy
  • Centralized Management for Multiple clients
  • Efficient access to data
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Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
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ScreenShots