What users are saying about
1 Rating
124 Ratings
1 Rating
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Score 10 out of 100
124 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Addigy

If you are managing any Macs, iOS devices, or AppleTVs - the best option for you is Addigy. At a low price and ease of use, it really does make managing computers and other Apple devices super easy. Every client has an instance, where their software is rolled out and installed on company-owned machines. This way everyone has the same set of tools to work from.
Justin Esgar | TrustRadius Reviewer

LogMeIn Central

How many people can say that they assisted their Chairman of the Board remotely while they were in their corporate jet at 42,000 feet? Wait I was in a commercial airliner at 39,000 feet and still was able to log on to his laptop and assist him with a problem.
Rich Platt | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Addigy
LogMeIn Central
8.0
Screen sharing
Addigy
LogMeIn Central
8.9
File transfer
Addigy
LogMeIn Central
9.0
Instant message
Addigy
LogMeIn Central
7.5
Secure remote access with Smart Card authentication
Addigy
LogMeIn Central
8.3
Access to sleeping/powered-off computers
Addigy
LogMeIn Central
5.3
Over-the-Internet remote session
Addigy
LogMeIn Central
9.1
Initiate remote control from mobile
Addigy
LogMeIn Central
8.4
Remote management of servers & workstations
Addigy
LogMeIn Central
9.4
Remote Active Directory® management
Addigy
LogMeIn Central
5.6
Centralized management dashboard
Addigy
LogMeIn Central
9.1
Session record
Addigy
LogMeIn Central
8.8
Annotations
Addigy
LogMeIn Central
7.3
Monitoring and Alerts
Addigy
LogMeIn Central
6.7
Multi-platform remote control
Addigy
LogMeIn Central
9.0

Pros

Addigy

  • Easy to use
  • Support is always reachable
  • Built-in profile manager
  • Constantly evolving
Justin Esgar | TrustRadius Reviewer

LogMeIn Central

  • LogMeIn Central excels at accessing computers remotely. I can blank the remote screen for privacy which is useful when you have to access sensitive data and you don't want the person on the other end to see it.
  • LogMeIn Central with remote desktop also allows you to lock the keyboard and mouse to prevent the remote user from accidentally clicking on things while I work with their computer. I use this feature a lot.
  • LogMeIn Central also has this neat feature to access a files on a remote computer without ever using remote desktop. You can send large files to the remote computer or retrieve them without stopping the remote user from getting their work done.
Jesse Reyes | TrustRadius Reviewer

Cons

Addigy

  • UI could be cleaner
  • System update scheduler needs more details
  • Needs to implement a "Please wait we are installing things" screen
Justin Esgar | TrustRadius Reviewer

LogMeIn Central

  • One feature I have found to be a bit confusing is the One2Many. I have yet to take advantage of its features.
  • On several occasions when using the LogMeIn Client to access a computer we have run into issues with printers not being available once connected but disconnecting and or rebooting always seems to fix the problem.
  • Another feature I have found to be confusing to set up is the Alerts feature. I have yet to use this due to the complexity of setting it up.
Jesse Evans | TrustRadius Reviewer

Likelihood to Renew

Addigy

No score
No answers yet
No answers on this topic

LogMeIn Central

LogMeIn Central 6.4
Based on 1 answer
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
Chris Barton | TrustRadius Reviewer

Usability

Addigy

No score
No answers yet
No answers on this topic

LogMeIn Central

LogMeIn Central 8.9
Based on 52 answers
There is a learning curve to using the many features available in Central. If you are just using it to remote into machines then it is fairly simple, but if you want to use it for updates, alerts, file sharing and many other options then join the Webinars to see how they are done and if they will benefit you and your company.
Chris Lewis | TrustRadius Reviewer

Reliability and Availability

Addigy

No score
No answers yet
No answers on this topic

LogMeIn Central

LogMeIn Central 9.3
Based on 99 answers
LogMeIn has great SLAs and excellent uptime. In the past 8 years I can only remember 1 or 2 times that the system has been down. Those times it was down, it was only down for a few minutes and the service was quickly restored. It is always available and works when you need it.
Anonymous | TrustRadius Reviewer

Support Rating

Addigy

No score
No answers yet
No answers on this topic

LogMeIn Central

LogMeIn Central 8.8
Based on 3 answers
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
Anonymous | TrustRadius Reviewer

Implementation Rating

Addigy

No score
No answers yet
No answers on this topic

LogMeIn Central

LogMeIn Central 8.2
Based on 2 answers
its quick and easy
Chris Barton | TrustRadius Reviewer

Alternatives Considered

Addigy

Justin Esgar | TrustRadius Reviewer

LogMeIn Central

ScreenConnect is much more resource heavy. If you're not using the cloud version that is. ScreenConnect is easier to install on other computers and doesn't require a local admin to run. There are just as many features to both programs. ScreenConnect is a lot more expensive, but our employees would much rather use Logmein central. Put IT staff prefers ScreenConnect. Both do very well, but I personally enjoy ScreenConneft because it's faster for a person in IT.
Leonard Johnson | TrustRadius Reviewer

Return on Investment

Addigy

  • Positive - it's ease allows us to fix computers very quickly
  • Negative - they had a bad outage in the last few months - but then again all cloud companies have
  • Positive - I can pull any information about any computer - making my job as an IT manager easier.
Justin Esgar | TrustRadius Reviewer

LogMeIn Central

  • Saves time - we can quickly get onto a computer with issues - provided it's online.
  • Remote wake up - MOST of the time, we are able to remotely wake computers using LogMeIn. It doesn't always work, but what does? This is big for a number of reasons. First, if we need to perform evening maintenance on a PC and the user has neglected to leave the computer on for us, or it has gone to sleep, we can wake the computer and continue our work. Second - LMI has helped us recover a stolen laptop. Due to the culprit not wiping the computer, LogMeIn was still on it, and we were able to wake the unit, remote in, and get the computer's location.
  • Less hand holding - we have techs in the field who simply install their package and forget it. This gives us immediate access to the PCs if necessary.
Michael Metalios | TrustRadius Reviewer

Pricing Details

Addigy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LogMeIn Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Addigy
10.0
LogMeIn Central
8.5

Likelihood to Renew

Addigy
LogMeIn Central
6.4

Usability

Addigy
LogMeIn Central
8.9

Reliability and Availability

Addigy
LogMeIn Central
9.3

Support Rating

Addigy
LogMeIn Central
8.8

Implementation Rating

Addigy
LogMeIn Central
8.2

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