What users are saying about
25 Ratings
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Score 7 out of 101
25 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
David Tobin profile photo

Apache Solr

It is well suited for classified search and filtering, and high volume data matching.
Philippe Kozak profile photo

Pros

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin profile photo
  • Faceted navigation and field collapsing/grouping : filtering and quick results were what we needed for our websites. Our customers needed to have this functionalities for good and efficient results.
  • We tested them with our customers' registered searches (they received all new goods matching with their registered searches by emails and/or mobile push). Results were incredible by comparison with our old system (old MySQL requests).
  • Note : we didn't put all our data in Solr. Just what we need for searching uses. Other data stayed in our MySQL database.
  • Auto-suggest : our old auto-suggest wasn't performing well. With Apache Solr, our new one was worked really well ! The suggestions came quickly and suggestions were good.
  • We also extended auto-suggestion with geo-spatial data and it worked well.
  • Hit highlighting : we used this functionality and we didn't have problem and nasty surprise.
  • Keep all data status during data upgrading (see next details for improvements)
Philippe Kozak profile photo

Cons

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin profile photo
  • Ease of use -- this is not always the easier platform to configure.
  • Developer Community -- There are not a whole lot of folks out there that understand this stuff so finding talent is difficult.
  • Drupal 8 -- We've been frustrated with slow development on APIs for Drupal 8 integration.
Peter Feddo profile photo

Alternatives Considered

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin profile photo
Between Solr and ElasticSearch, there is a constant struggle to pick the best one. ElasticSearch is part of ELK and ties in well with LogStash and Kibana which makes it great for logs and big data stuff. Add some logs and see which works best for your particular access methods and queries. They are very similar but elasticsearch is better for REST access.
Bharadwaj (Brad) Chivukula profile photo

Return on Investment

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin profile photo
  • Positive: users had efficient email and push about new goods (B2C), more agency contacts, more business, less agency turnover and more B2B sales
  • Users had a good search experience, more unique users and more agency contacts
Philippe Kozak profile photo

Pricing Details

Aderant Handshake

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Apache Solr

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details