What users are saying about

Apache Solr

22 Ratings

Aderant Handshake

1 Ratings
Score 7 out of 101

Apache Solr

22 Ratings
Score 8.1 out of 101

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Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
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Apache Solr

Very effective for end-user searching applications and for generating search results. Also very well suited to those looking for high reliability and performance. If [you're doing] fuzzy searching or if you are working on a smaller end-user application or an internal application that does not require high performance and flexible/adapting searching then it may not be necessary to use Solr.
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Pros

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin profile photo
  • Faceted navigation and field collapsing/grouping : filtering and quick results were what we needed for our websites. Our customers needed to have this functionalities for good and efficient results.
  • We tested them with our customers' registered searches (they received all new goods matching with their registered searches by emails and/or mobile push). Results were incredible by comparison with our old system (old MySQL requests).
  • Note : we didn't put all our data in Solr. Just what we need for searching uses. Other data stayed in our MySQL database.
  • Auto-suggest : our old auto-suggest wasn't performing well. With Apache Solr, our new one was worked really well ! The suggestions came quickly and suggestions were good.
  • We also extended auto-suggestion with geo-spatial data and it worked well.
  • Hit highlighting : we used this functionality and we didn't have problem and nasty surprise.
  • Keep all data status during data upgrading (see next details for improvements)
Philippe Kozak profile photo

Cons

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin profile photo
  • These examples are due to the way we use Apache Solr. I think we have had the same problems with other NoSQL databases (but perhaps not the same solution). High data volumes of data and a lot of users were the causes.
  • We have lot of classifications and lot of data for each classification. This gave us several problems:
  • First: We couldn't keep all our data in Solr. Then we have all data in our MySQL DB and searching data in Solr. So we need to be sure to update and match the 2 databases in the same time.
  • Second: We needed several load balanced Solr databases.
  • Third: We needed to update all the databases and keep old data status.
  • If I don't speak about problems due to our lack of experience, the main Solr problem came from frequency of updates vs validation of several database. We encountered several locks due to this (our ops team didn't want to use real clustering, so all DB weren't updated). Problem messages were not always clear and we several days to understand the problems.
Philippe Kozak profile photo

Alternatives Considered

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin profile photo
Some people on my team tried MondoDB and had several problems (don't remember which ones).Elasticsearch would be a good choice but we didn't have it in our minds when we made the choice.
Philippe Kozak profile photo

Return on Investment

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin profile photo
  • Positive: users had efficient email and push about new goods (B2C), more agency contacts, more business, less agency turnover and more B2B sales
  • Users had a good search experience, more unique users and more agency contacts
Philippe Kozak profile photo

Pricing Details

Aderant Handshake

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Apache Solr

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details