Aderant Handshake vs. Document360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aderant Handshake
Score 7.0 out of 10
N/A
Legal software specialist Aderant offers Handshake, the company's Sharepoint compatible knowledge management platform specifically for law firms featuring access via intranet and extranet portals and an enterprise search tool for locating documentation and expertise, and general KM analytics.N/A
Document360
Score 9.9 out of 10
Mid-Size Companies (51-1,000 employees)
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.
$199
per month
Pricing
Aderant HandshakeDocument360
Editions & Modules
No answers on this topic
Standard
$199
per month per project
Professional
$3588
per year per project
Business Plan
$4788
per year per project
Enterprise
$7188
per year per project
Offerings
Pricing Offerings
Aderant HandshakeDocument360
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aderant HandshakeDocument360
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Aderant HandshakeDocument360
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
Aderant HandshakeDocument360
Likelihood to Recommend
7.0
(1 ratings)
10.0
(8 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Aderant HandshakeDocument360
Likelihood to Recommend
Aderant
The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
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Kovai.co
DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team
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Pros
Aderant
  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
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Kovai.co
  • The support team at DOC360 is truly outstanding.
  • What sets them apart is their exceptional availability and transparency
  • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
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Cons
Aderant
  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
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Kovai.co
  • Adding support to include large videos and images online.
  • Integration with Salesforce.
  • Auto correct spellings and word suggestion.
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Usability
Aderant
No answers on this topic
Kovai.co
Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant
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Alternatives Considered
Aderant
None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
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Kovai.co
Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
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Return on Investment
Aderant
  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
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Kovai.co
  • It boasts expectional customer support with a highly responsive team.
  • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
  • The user interface is straightforward and intuitive
  • $20,000 annual savings in creating SOP documents.
  • $30,000 annual savings+ for customer -facing how to documents
  • 10 x improvements of speed of documents getting to our customers
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ScreenShots

Document360 Screenshots

Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureScreenshot of