Aderant Handshake vs. HP Autonomy Intelligent Universal Search (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aderant Handshake
Score 7.0 out of 10
N/A
Legal software specialist Aderant offers Handshake, the company's Sharepoint compatible knowledge management platform specifically for law firms featuring access via intranet and extranet portals and an enterprise search tool for locating documentation and expertise, and general KM analytics.N/A
HP Autonomy Intelligent Universal Search (discontinued)
Score 7.0 out of 10
N/A
From HP Autonomy, an advanced search solution that used multiple search models to help significantly improve the speed, accuracy, and completeness of a search. The product has been discontinued, and is no longer available.N/A
Pricing
Aderant HandshakeHP Autonomy Intelligent Universal Search (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aderant HandshakeHP Autonomy Intelligent Universal Search (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aderant HandshakeHP Autonomy Intelligent Universal Search (discontinued)
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Aderant HandshakeHP Autonomy Intelligent Universal Search (discontinued)
Small Businesses
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Score 9.2 out of 10
Algolia
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Score 8.8 out of 10
Medium-sized Companies
Workvivo
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Score 9.3 out of 10
Guru
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Score 9.0 out of 10
Enterprises
Workvivo
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Score 9.3 out of 10
Guru
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aderant HandshakeHP Autonomy Intelligent Universal Search (discontinued)
Likelihood to Recommend
7.0
(1 ratings)
1.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Aderant HandshakeHP Autonomy Intelligent Universal Search (discontinued)
Likelihood to Recommend
Aderant
The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
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Discontinued Products
It does a decent job at its core functions (that other free software does just as well or better).
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Pros
Aderant
  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
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Discontinued Products
  • It adheres to traditional Microsoft standards such as: fact-dump documentation with no coherent story or 'best practices' information, inability to automate common tasks, intentional obfuscation of its basic operations.
  • It provides OK search results. Not great, but OK.
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Cons
Aderant
  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
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Discontinued Products
  • There are about a dozen different config files to maintain, and the most important one is dynamically modified by Autonomy itself while it runs. Which means that it is impossible to automate the configuration or keep the configs in versioned source control. Even `cp *.cfg ~/cfgbak/` won't help you roll back a change, because it is never safe to restore a previous config. You'll be using `diff new.cfg old.cfg` a lot.
  • The Linux port is poorly thought out. The binaries are named *.exe. The StartService.sh scripts contain both `echo 'Are you sure you want to start the service? Hit ctrl-C to cancel''; read dummy` and, I kid you not, a `chmod a+x /path/to/my/binary.exe`.
  • Many features are poorly documented, leading to lots of back and forth with the support department just to answer basic questions like "what does this error code in my logs signify?"
  • It seems to reinvent the wheel, poorly, everywhere. E.g. the scheduled backup feature rolls through a user-defined finite list of directories in which to store backups. On day 0 it uses directory 0, on day 1 it uses directory 1, and after day N it rolls back and overwrites directory 0. Why would this be preferable to using a single directory and naming zip files based on the current timestamp?
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Likelihood to Renew
Aderant
No answers on this topic
Discontinued Products
Management wants to see ROI on the (hefty) cost of purchasing this software, and has mandated that we continue using it. We would prefer to switch immediately.
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Alternatives Considered
Aderant
None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
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Discontinued Products
No answers on this topic
Return on Investment
Aderant
  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
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Discontinued Products
  • I have learned to tack a zero onto the end of any estimate I make for how long an Autonomy change will take in both planning and implementation.
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ScreenShots