Aderant Handshake vs. Stonly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aderant Handshake
Score 7.0 out of 10
N/A
Legal software specialist Aderant offers Handshake, the company's Sharepoint compatible knowledge management platform specifically for law firms featuring access via intranet and extranet portals and an enterprise search tool for locating documentation and expertise, and general KM analytics.N/A
Stonly
Score 6.8 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Pricing
Aderant HandshakeStonly
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aderant HandshakeStonly
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aderant HandshakeStonly
Top Pros

No answers on this topic

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User Ratings
Aderant HandshakeStonly
Likelihood to Recommend
7.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
Aderant HandshakeStonly
Likelihood to Recommend
Aderant
The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
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Stonly
Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
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Pros
Aderant
  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
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Stonly
  • knowledge bases
  • company wikis
  • onboarding
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Cons
Aderant
  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
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Stonly
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
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Alternatives Considered
Aderant
None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
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Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
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Return on Investment
Aderant
  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
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Stonly
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
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ScreenShots