What users are saying about
5 Ratings

Smartlook

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118 Ratings
5 Ratings
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Score 6.9 out of 101

Smartlook

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118 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

adjust

It allows S2S integration. It's the appropriate choice out of all mobile app tracking software as it is very flexible, shows very accurate data, is easy to learn how to use the dashboards, and offers the option to create tailored audiences. It's not so well structured when it comes to reporting, as its dashboard doesn't allow downloading data in bulk by adding different filters.
No photo available

Smartlook

I think any business looking to analyze their website data can benefit from Smartlook. Small businesses and can watch individual recordings and gain meaningful insights. Larger businesses can also export all the data into their database and do a more thorough analysis of behavior. Overall a great tool for any business that is looking for website analysis.
Kat Merriman profile photo

Pros

  • Tracking installs on mobile app campaigns on Android or iOS, as well as UAC campaigns.
  • Tracking in-app actions on our mobile campaigns.
  • Showing more accurate numbers, since it counts pure installs from new users only without counting re-installs,
  • Counts installs only after first opening of the app, while Google and Apple count also downloads even if the app doesn't get installed or opened after.
No photo available
  • Saving orders: I had bug on my website. Clients were making orders, but orders were not saving on my website. I found this problem in the evening. Without Smartlook all orders would have been lost. Because I'm using Smartlook, I find all orders from records and I process them.
  • Smartlook is recording what are people doing on my site. I can see, how are people thinking and improve my site for better sales.
Petr Nosek profile photo

Cons

  • The reporting dashboard is not very easy to navigate, it doesn't offer enough options.
  • You can't download granular level data for all channels at once. Adding this as an option would save a lot of time when analyzing the performance and doing reporting.
No photo available
  • Nothing
  • Is not free :-)
Lukas Dolezal profile photo

Alternatives Considered

Kochava is the most popular one and has a better dashboard, offering many options for visualizing data. Adjust has a poor dashboard in comparison to Kochava, but offers easier integration with SDK and is cheaper. I don't think adjust shares device IDs, though. Its attribution is very accurate and offers very good solutions for fraud prevention
No photo available
I don't know similar products.
Lukas Dolezal profile photo

Return on Investment

  • It had positive impact because it allows tracking data without sharing it with Google
  • It's easy to integrate with all channels and many platforms, such as AdWords, Facebook, Twitter, etc.
  • By creating audiences, we've targeted most valuable users to the business
No photo available
  • To tell you the truth I did not measure this investment but I guarantee that it will help us to improve because you study the behavior of a client on the site, improve access, make more visible information etc ...
José Chaves Neto profile photo

Screenshots

Pricing Details

adjust

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Smartlook

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0*
1.  per installation
Additional Pricing Details