AdmitHub vs. Diamond Mind

AdmitHub is nearly ideal for student success and retention with traditionally aged and younger students. They enjoy engaging with the platform and the AI. However, many of our older students do not enjoy engaging with the platform and the AI. In fact, some find it frustrating and confusing. If a bot that was somehow friendlier to older students was implemented, that would be ideal.

Incentivized

Diamond Mind is made specifically for independent schools to use for a myriad of payment collecting situations. It is perfectly suited for our small independent school as we are able to easily roll this out for all parents. Because it is used campus-wide for many things, like adding money to a student account, paying for trips, and more, our parents and families are used to using this program to make payments to the school.

Incentivized

• The AI conversations were surprisingly engaging.
• However, the AI conversations did take a while to learn to respond to some inquiries.
• Enriched and detailed analytics as well as customizable surveys.

Incentivized

• Online Payments
• Check transactions
• Mobile Payments

Incentivized

• The majority of our students are low-income, and at times, they are unreachable as a result of losing internet or cellular service. If mailed flyers and handouts could be generated, that would be great!
• I wish we could do more of our own personalized messaging.
• I wish there were a few more mobile application specific features.

Incentivized

• Costly (but honestly the quality is worth it)
• Can be difficult to set up for some parents that are not as tech-savvy
• No signature capture options
• No recurring billing

Incentivized

Both Ravenna and Salesforce Education Cloud both feature robust online enrollment management and lead-tracking solutions. However, AdmitHub is superior with regard to communications, as well as AI and replacing manual tasks with automated processes. AdmitHub has a superior ability to send surveys, which has been extremely helpful in making
data-driven decisions, especially during the global pandemic. The
system proved very easy to use to train end-users.

Incentivized

• We have had an 11% uptick in year over year retention.
• We completed an all-student survey in less than a third of the time of any previous year.
• We are trending towards reaching pre-pandemic enrollment levels a semester sooner than expected.

Incentivized

• We can easily collect money without losing checks in office drawers (this has happened).
• Everyone gets a receipt of payment.
• Customer support is worth the cost of using the program.

Incentivized