AdmitHub vs. SAP for Higher Education and Research

AdmitHub is nearly ideal for student success and retention with traditionally aged and younger students. They enjoy engaging with the platform and the AI. However, many of our older students do not enjoy engaging with the platform and the AI. In fact, some find it frustrating and confusing. If a bot that was somehow friendlier to older students was implemented, that would be ideal.

Incentivized

When I was at university, I used this product, which was quite new to me at the time. Since starting at my new institution, I've had the opportunity to learn more. It contains a lot of features and resources that facilitate integration with other systems and improve the efficiency of procedures. The software is not the simplest to use or comprehend. It has many features, making it challenging to learn everything. I had to enlist assistance.

Incentivized

• The AI conversations were surprisingly engaging.
• However, the AI conversations did take a while to learn to respond to some inquiries.
• Enriched and detailed analytics as well as customizable surveys.

Incentivized

• The concur platform integrates all the necessary steps for reservation, expense reports, and reimbursement.
• It has customer supports that can easily be reached by emails.
• It emails the users for any important process steps.

Incentivized

• The majority of our students are low-income, and at times, they are unreachable as a result of losing internet or cellular service. If mailed flyers and handouts could be generated, that would be great!
• I wish we could do more of our own personalized messaging.
• I wish there were a few more mobile application specific features.

Incentivized

• Error Handling : Sometimes it created some issues where there was not enough explanation. But I think it is mostly related with the consulting company making poor development.
• In every period, when students tries to access to the system all together and sign up for the courses, it always crashed for minimum a week. I think it requires Load Balancing.
• The options we used were very limited there, I think there is more capabilities for collaboration is still needed. For example, exams, homeworks etc can be managed by itç

Incentivized

Both Ravenna and Salesforce Education Cloud both feature robust online enrollment management and lead-tracking solutions. However, AdmitHub is superior with regard to communications, as well as AI and replacing manual tasks with automated processes. AdmitHub has a superior ability to send surveys, which has been extremely helpful in making
data-driven decisions, especially during the global pandemic. The
system proved very easy to use to train end-users.

Incentivized

With its many partnerships and connections with other software used in higher education and research, SAP may assist institutions in streamlining their operations and enhancing access functionality. I chose SAP because I am already familiar with the other SAP products. I couldn't think of any other tools which stacks up against SAP for Higher Education and Research

Incentivized

• We have had an 11% uptick in year over year retention.
• We completed an all-student survey in less than a third of the time of any previous year.
• We are trending towards reaching pre-pandemic enrollment levels a semester sooner than expected.

Incentivized

• There were a lot of other platforms also used along with SAP for Higher Education and Research, I believe reducing these needs would be very important overall.
• At the background, there are a lot of important functionalities reside like Accounting, HR etc. and this is where SAP for Higher Education and Research comes very powerful I believe
• Cloud version would be a lot useful especially considering that, user logins are always seasonal so extra help always needed to balance the loads in the network.

Incentivized