What users are saying about

Adobe Acrobat DC

627 Ratings

IT Glue

16 Ratings

Adobe Acrobat DC

627 Ratings
Score 8.4 out of 101

IT Glue

16 Ratings
Score 8.5 out of 101

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Likelihood to Recommend

Adobe Acrobat DC

Adobe Acrobat DC can be used on many platforms. It is well suited to manage your PDF files and documents in many ways. You can also sign files by using this software. It helps in creating, editing as well as securing PDF files. It is less appropriate to identify/ track changes on a PDF, when you already saved a PDF file after editing. So, it is important to take care of the originality of our information .
Neha Chopra profile photo

IT Glue

For IT companies, this is a great documentation tool. It helps if trying to save information for specific clients and for providing access accordingly. It's easy to use for editing so beginners shouldn't have to difficult of a time in using it. We used to use WIKI and that was much more complex then this
Alissa Levanway profile photo

Pros

  • The service is great. You don't have to subscribe for a whole year. Instead you can subscribe for a month or however long you might need access to the Adobe Cloud service you're interested in. It's also easy to switch licenses from one user to another when business needs change within your organization.
  • You can highlight text and comment on that specific area for others to review.
  • There is a checklist feature that facilitates the editing of the pdf to review the comments and click on them when you have completed them. Being able to combine PDF files and delete or move pages is a great advantage. Its drag-and-drop technology is perfect and very easy to use. Creating fill forms is another advantage that makes any beginner can make editable forms and links.
Oscar Francisco Jimenez Colmenares profile photo
  • Passwords - Generating a new password , saving passwords, and the option to copy to clip board without diving all the way into the password profile. The option to also save information related to that specific login such as account #, rep names, etc.
  • Documents - You can create folders to save grouped documents into. For example, we have employee workbooks, departmental documents, quarterly forms, etc
  • Sync- IT Glue syncs with ConnectWise Manage which is a great tool for keeping all our configurations together.
Alissa Levanway profile photo

Cons

  • The support for questions is a little outdated online. When you have a question about functionality the community FAQ's are for older versions.
  • Adobe is a huge company so customer service support with registration issues is not very quick.
  • It is not the cheapest product. But for a business use, it is invaluable.
Joey Williams profile photo
  • Searching - Unless you know clearly what you are looking for, the search bar could use improvement. I find that I have to type in several different keywords for it to work and even then it doesn't pull up everything I'm looking for
  • Syncing - It's not totally clear to me how to get it to sync with ConnectWise. I know it does it automatically but if I'm working to update items in both softwares I don't right away see a button that says "Sync" and I think that would be handy to have
Alissa Levanway profile photo

Alternatives Considered

I don't feel that there are any comparable programs. Acrobat is in my opinion the industry standard.
Holly Friedman profile photo
ITG was created specifically for IT providers and had the integrations that we need for our PSA tool. Confluence is an amazing platform and may end up being our next move
Wil Buchanan profile photo

Return on Investment

  • Helps manage workload
  • Help get contracts/bids done quicker
Kelsea Seavey profile photo
  • Positive - Standardized documentation process
  • Negative - we often cannot find documents that would save our technicians and customers time.
Wil Buchanan profile photo

Screenshots

Pricing Details

Adobe Acrobat DC

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Acrobat DC Editions & Modules
Adobe Acrobat DC
Additional Pricing Details

IT Glue

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$495
IT Glue Editions & Modules
IT Glue
Edition
Basic
$191
Select
$291
Enterprise
$391
1. per user
Additional Pricing Details