What users are saying about
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Top Rated
1254 Ratings
64 Ratings

Adobe Acrobat DC

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Top Rated
1254 Ratings
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Score 8.7 out of 100
64 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Adobe Acrobat DC

As a document reader and file export software it hits the marks that are necessary to make the software useful in a business environment. It is also helpful to get an entire team on a license of adobe without the need to break the bank on full license structures for everyone that might not use the entirety of the paid version of the software. Less useful are the document manipulation and search functions available to the free DC version of the software package. Full Adobe likely has all the bells and whistles, but it would be nice to have some of the functionality in the freeware software.
Jonathan Kweder, Ph.D. | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Adobe Acrobat DC
Laserfiche
8.8
Content capture & imaging
Adobe Acrobat DC
Laserfiche
9.3
File sync, storage & archiving
Adobe Acrobat DC
Laserfiche
9.4
Document management
Adobe Acrobat DC
Laserfiche
9.5
Records management
Adobe Acrobat DC
Laserfiche
9.4
Content search & retrieval
Adobe Acrobat DC
Laserfiche
8.8
Enterprise content collaboration
Adobe Acrobat DC
Laserfiche
8.2
Content publishing & creation
Adobe Acrobat DC
Laserfiche
8.5
Security, risk management & information governance
Adobe Acrobat DC
Laserfiche
9.1
Contract lifecycle management
Adobe Acrobat DC
Laserfiche
8.1
Automated workflows
Adobe Acrobat DC
Laserfiche
9.1
Mobile support
Adobe Acrobat DC
Laserfiche
8.2
Integration
Adobe Acrobat DC
Laserfiche
8.2

Pros

Adobe Acrobat DC

  • Adobe Acrobat works particularly well with opening documents quickly and not having compatibility issues with various sources of documents.
  • Also, if you do not need some of the more advanced features that the more expensive professional version provides, there are free or less expensive versions that better suit your needs. that flexibility is welcome
  • The UI of zooming into documents that might have smaller font or unclear information is very helpful, and generally, anyone can sit down and figure out how to work the program with very little training. It's very intuitive.
Daniel Epstein | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

Adobe Acrobat DC

  • Adobe Acrobat DC has a learning curve when it comes to working with the software. The program takes some getting used to but overall is not bad.
  • One thing that can get very frustrating is if you are editing a document, you have to click a separate function to "add text" then back to the edit to continue making additional edits. This can get very tedious to switch back and forth constantly.
  • There seem to be unnecessary extra movements that need to be made when editing something, if you want to insert an image it is another function, add text its another function. This can just be time consuming and irritating.
Kelsey Arnold | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

Adobe Acrobat DC

Adobe Acrobat DC 10.0
Based on 2 answers
I've been in IT for 30 years and this product has stood the test of time and continues to function efficiently.
Jerome Pierce | TrustRadius Reviewer

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

Adobe Acrobat DC

Adobe Acrobat DC 7.4
Based on 7 answers
Every time I think of something I need to accomplish, whether it be creating a form that has fillable boxes, or converting one type of file to another, Adobe Acrobat can perform that function, and with a minimum of research necessary on deciphering how to accomplish the task. Just having features but being too hard to use can sink a program, and luckily this program is easy but capable.
Daniel Epstein | TrustRadius Reviewer

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

Adobe Acrobat DC

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

Adobe Acrobat DC

Adobe Acrobat DC 6.4
Based on 5 answers
Overall, Adobe Acrobat DC performs at an acceptable rate. The software takes some time to load, but nothing that is unreasonable when launching a document. The program responds at a reasonable speed and performs well when operating tasks. It takes time for it to evaluate a document when you request to edit the document, but that is understandable considering it is identifying words and such in the document.
Kelsey Arnold | TrustRadius Reviewer

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support Rating

Adobe Acrobat DC

Adobe Acrobat DC 8.6
Based on 50 answers
I have never needed the assistance of Adobe support because of the ease of use. I would not be able to accurately rate the customer support at this time. Because of the increased billing requirements now taking place with subscription based services, I could only hope they would have tier-1 support for all users.
Nick Darnell | TrustRadius Reviewer

Laserfiche

Laserfiche 9.4
Based on 9 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

Adobe Acrobat DC

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Implementation Rating

Adobe Acrobat DC

Adobe Acrobat DC 9.0
Based on 1 answer
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Jerome Pierce | TrustRadius Reviewer

Laserfiche

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Acrobat DC

We tried Flip PDF Pro for Mac, but the software didn't have the accessibility features we need. Plus, most of our web agents across campus are working on PCs, so it didn't make sense to use software they wouldn't have access to use. Adobe Acrobat DC was a great universal solution that fit our needs
Charley Allen | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

Adobe Acrobat DC

  • This product is a lifesaver in the business world. Support was a little spotty when the program was first implemented but once setup was complete it has been a breeze to use.
  • Adobe Acrobat it's a perfect tool for reading and editing PDFs. I've done much more faster reports based on the summaries of the pdfs by searching the right words, doing partial screenshots, etc. I've created, filled, signed and sent forms easily
  • To save time, create professional looking documents, the ability to protect documents for clients. I have realized that this program has eliminated the headache of switching back and forth between Word documents and new PDFs by having the ability to edit and enhance all in one program
Odalys Diaz | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Acrobat DC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Acrobat DC
9.0
Laserfiche
8.6

Likelihood to Renew

Adobe Acrobat DC
10.0
Laserfiche
8.6

Usability

Adobe Acrobat DC
7.4
Laserfiche
10.0

Reliability and Availability

Adobe Acrobat DC
Laserfiche
10.0

Performance

Adobe Acrobat DC
6.4
Laserfiche
9.0

Support Rating

Adobe Acrobat DC
8.6
Laserfiche
9.4

Online Training

Adobe Acrobat DC
Laserfiche
10.0

Implementation Rating

Adobe Acrobat DC
9.0
Laserfiche

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