Adobe Acrobat DC vs OpenText XM SendSecure | TrustRadius

What users are saying about

Score 8.6 out of 10

Based on 1408 reviews and ratings

Score 10 out of 10

Based on 1 reviews and ratings

Pros

For our purpose, being able to quickly set up optimization settings is really important to us. It allows us to easily open a pdf, select the proper optimization setting, and process the pdf. All in a few simple steps. This allows us to do our job more effectively.
Acrobat also allows us to preflight a pdf when necessary. If we're having a problem with a pdf, being able to use numerous preflight options to diagnose a problem is extremely helpful to us. It allows us to find the issue and relay this information to the client to hopefully prevent a future issue.
We try to never update a client's pdf, but if for some reason we need to make a small text change, having the ability and freedom to do so in Acrobat can be a huge timesaver. Acrobat makes editorial changes a breeze.
If we're doing anything design-related internally, Acrobat allows for easy commenting on PDFs. This is a nice feature as it allows you to quickly point out necessary changes for the designer.

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Verified User

Manager in Product Management

Publishing Company, 11-50 employees

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It is very user-friendly even for users that are not particularly tech-savvy.
The integration into Outlook makes it so convenient to use.
Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.

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IT Support

Sooner Hospice LLCHospital & Health Care, 51-200 employees

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Cons

Some icons in the toolbar could be improved so they are more immmediately recognisable. Saves time having to hover over them to see what they actually do.
Export function to other packages may be helpful for those not in the Microsoft ecosystem (e.g. Google docs).

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Verified User

Manager in Information Technology

Broadcast Media Company, 10,001+ employees

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Only compatible with Outlook 2010 or newer.
Only compatible with Windows OS.
No other complaints so far.

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IT Support

Sooner Hospice LLCHospital & Health Care, 51-200 employees

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Likelihood to Renew

Adobe Acrobat DC 10.0

Based on 2 answers

I use this program almost every day. Most of the documents we work with are already PDFs so it would be problematic if I didn't have this program anymore. I would renew it because it has made working with documents so much more efficient than when we used to rely on using Microsoft Word, printing, and scanning!

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Verified User

Manager in Marketing

Education Management Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

Adobe Acrobat DC 7.7

Based on 7 answers

Every time I think of something I need to accomplish, whether it be creating a form that has fillable boxes, or converting one type of file to another, Adobe Acrobat can perform that function, and with a minimum of research necessary on deciphering how to accomplish the task. Just having features but being too hard to use can sink a program, and luckily this program is easy but capable.

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Senior Clinical Quality Analyst

Optum Health Behavioral ServicesInsurance, 10,001+ employees

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No score

No answers yet

No answers on this topic

Performance

Adobe Acrobat DC 6.0

Based on 10 answers

Overall, Adobe Acrobat DC performs at an acceptable rate. The software takes some time to load, but nothing that is unreasonable when launching a document. The program responds at a reasonable speed and performs well when operating tasks. It takes time for it to evaluate a document when you request to edit the document, but that is understandable considering it is identifying words and such in the document.

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Administrative Assistant / Marketing Associate

Aerospace Heritage Foundation of UtahNon-Profit Organization Management, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Adobe Acrobat DC 8.7

Based on 88 answers

I haven't had to use the customer support very often, it at all. Why? Because the software has a well though through user interface and has lots of horsepower when it needs to deal with gigantic documents. I don't think I've ever seen it crash.

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Verified User

Professional in Legal

Law Practice Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Adobe Acrobat DC 9.0

Based on 2 answers

Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.

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Helpdesk Manager

TGenHealth, Wellness and Fitness, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Adobe DC was a free to install version, lite software that got our team everything we needed without needing to go and spend gobs of money on software licenses for 20-30 people. It is helpful, searchable (mostly) and gets the team everything the need to be able to read and open PDF files.

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Jonathan Kweder, Ph.D.

Reseach and Development Engineering Manager

Technetics GroupMechanical or Industrial Engineering, 501-1000 employees

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None. We were not able to email securely.

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IT Support

Sooner Hospice LLCHospital & Health Care, 51-200 employees

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Return on Investment

Adobe Acrobat DC has greatly reduced our number of new accessibility issues.
Adobe Acrobat DC is easy enough for most users that request for ADA compliant PDFs no longer come through the web office, so our workflow is much more streamlined.
Adobe Acrobat DC has allowed us to generate fillable forms more easily, resulting in less time trying to interpret poor penmanship.

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Web Manager

Murray State UniversityHigher Education, 501-1000 employees

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It allowed us to become HIPAA compliant with email.
It integrates seamlessly into our current email interface.
Support we have received has been excellent. Always timely.

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IT Support

Sooner Hospice LLCHospital & Health Care, 51-200 employees

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Screenshots

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See Both OpenText XM SendSecure Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Adobe Acrobat DC Editions & Modules

Edition

Acrobat Standard DC	22.99¹
Acrobat Pro DC	24.99¹
Acrobat DC for Teams - Standard	16.99²
Acrobat DC for Enterprise	Contact sales team

per month
per seat/per month

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

OpenText XM SendSecure Editions & Modules

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Additional Pricing Details

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