What users are saying about
Top Rated
2074 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 2074 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
Attribute Ratings
- OpenText XM SendSecure is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.7
Adobe Acrobat DC
87%
96 Ratings
10.0
OpenText XM SendSecure
100%
1 Rating
Likelihood to Renew
10.0
Adobe Acrobat DC
100%
2 Ratings
OpenText XM SendSecure
N/A
0 Ratings
Usability
8.7
Adobe Acrobat DC
87%
8 Ratings
OpenText XM SendSecure
N/A
0 Ratings
Performance
5.9
Adobe Acrobat DC
59%
10 Ratings
OpenText XM SendSecure
N/A
0 Ratings
Support Rating
7.9
Adobe Acrobat DC
79%
84 Ratings
OpenText XM SendSecure
N/A
0 Ratings
Implementation Rating
9.0
Adobe Acrobat DC
90%
2 Ratings
OpenText XM SendSecure
N/A
0 Ratings
Likelihood to Recommend
Adobe Acrobat DC
Adobe document has the feature of e-sign which is by far the best feature.It provides alerts in case the file is corrupted or malicious and warns user not to open such documentsThere are inbuit options to convert pdf to excel ,word or PowerPoint which prevents users from relying on external tools for document conversion.
Automation Engineer
AutolivAutomotive, 501-1000 employees
OpenText XM SendSecure
It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
IT Support
Sooner Hospice LLCHospital & Health Care, 51-200 employees
Pros
Adobe Acrobat DC
- For our purpose, being able to quickly set up optimization settings is really important to us. It allows us to easily open a pdf, select the proper optimization setting, and process the pdf. All in a few simple steps. This allows us to do our job more effectively.
- Acrobat also allows us to preflight a pdf when necessary. If we're having a problem with a pdf, being able to use numerous preflight options to diagnose a problem is extremely helpful to us. It allows us to find the issue and relay this information to the client to hopefully prevent a future issue.
- We try to never update a client's pdf, but if for some reason we need to make a small text change, having the ability and freedom to do so in Acrobat can be a huge timesaver. Acrobat makes editorial changes a breeze.
- If we're doing anything design-related internally, Acrobat allows for easy commenting on PDFs. This is a nice feature as it allows you to quickly point out necessary changes for the designer.

Verified User
Manager in Product Management
Publishing Company, 11-50 employeesOpenText XM SendSecure
- It is very user-friendly even for users that are not particularly tech-savvy.
- The integration into Outlook makes it so convenient to use.
- Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
IT Support
Sooner Hospice LLCHospital & Health Care, 51-200 employees
Cons
Adobe Acrobat DC
- Some icons in the toolbar could be improved so they are more immmediately recognisable. Saves time having to hover over them to see what they actually do.
- Export function to other packages may be helpful for those not in the Microsoft ecosystem (e.g. Google docs).

Verified User
Manager in Information Technology
Broadcast Media Company, 10,001+ employeesOpenText XM SendSecure
- Only compatible with Outlook 2010 or newer.
- Only compatible with Windows OS.
- No other complaints so far.
IT Support
Sooner Hospice LLCHospital & Health Care, 51-200 employees
Pricing Details
Adobe Acrobat DC
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$12.99 per month
Adobe Acrobat DC Editions & Modules
Edition
Acrobat Standard DC for Individuals | 12.991 |
---|---|
Acrobat Standard DC for teams | 14.992 |
Acrobat Pro DC for Teams | 16.992 |
Acrobat DC for Enterprise | Contact sales team |
Acrobat Pro DC for Individuals | 14.994 |
- per month
- per month per user
- none
- per month
Additional Pricing Details
—OpenText XM SendSecure
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—OpenText XM SendSecure Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Adobe Acrobat DC
Adobe Acrobat DC 10.0
Based on 2 answers
I use this program almost every day. Most of the documents we work with are already PDFs so it would be problematic if I didn't have this program anymore. I would renew it because it has made working with documents so much more efficient than when we used to rely on using Microsoft Word, printing, and scanning!

Verified User
Manager in Marketing
Education Management Company, 201-500 employeesOpenText XM SendSecure
No score
No answers yet
No answers on this topic
Usability
Adobe Acrobat DC
Adobe Acrobat DC 8.7
Based on 8 answers
Every time I think of something I need to accomplish, whether it be creating a form that has fillable boxes, or converting one type of file to another, Adobe Acrobat can perform that function, and with a minimum of research necessary on deciphering how to accomplish the task. Just having features but being too hard to use can sink a program, and luckily this program is easy but capable.
Senior Clinical Quality Analyst
Optum Health Behavioral ServicesInsurance, 10,001+ employees
OpenText XM SendSecure
No score
No answers yet
No answers on this topic
Performance
Adobe Acrobat DC
Adobe Acrobat DC 5.9
Based on 10 answers
Overall, Adobe Acrobat DC performs at an acceptable rate. The software takes some time to load, but nothing that is unreasonable when launching a document. The program responds at a reasonable speed and performs well when operating tasks. It takes time for it to evaluate a document when you request to edit the document, but that is understandable considering it is identifying words and such in the document.
Administrative Assistant / Marketing Associate
Aerospace Heritage Foundation of UtahNon-Profit Organization Management, 1-10 employees
OpenText XM SendSecure
No score
No answers yet
No answers on this topic
Support Rating
Adobe Acrobat DC
Adobe Acrobat DC 7.9
Based on 84 answers
I haven't had to use the customer support very often, it at all. Why? Because the software has a well though through user interface and has lots of horsepower when it needs to deal with gigantic documents. I don't think I've ever seen it crash.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesOpenText XM SendSecure
No score
No answers yet
No answers on this topic
Implementation Rating
Adobe Acrobat DC
Adobe Acrobat DC 9.0
Based on 2 answers
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Helpdesk Manager
TGenHealth, Wellness and Fitness, 201-500 employees
OpenText XM SendSecure
No score
No answers yet
No answers on this topic
Alternatives Considered
Adobe Acrobat DC
Adobe DC was a free to install version, lite software that got our team everything we needed without needing to go and spend gobs of money on software licenses for 20-30 people. It is helpful, searchable (mostly) and gets the team everything the need to be able to read and open PDF files.
Reseach and Development Engineering Manager
Technetics GroupMechanical or Industrial Engineering, 501-1000 employees
OpenText XM SendSecure
None. We were not able to email securely.
IT Support
Sooner Hospice LLCHospital & Health Care, 51-200 employees
Return on Investment
Adobe Acrobat DC
- Adobe Acrobat DC has greatly reduced our number of new accessibility issues.
- Adobe Acrobat DC is easy enough for most users that request for ADA compliant PDFs no longer come through the web office, so our workflow is much more streamlined.
- Adobe Acrobat DC has allowed us to generate fillable forms more easily, resulting in less time trying to interpret poor penmanship.
Web Manager
Murray State UniversityHigher Education, 501-1000 employees
OpenText XM SendSecure
- It allowed us to become HIPAA compliant with email.
- It integrates seamlessly into our current email interface.
- Support we have received has been excellent. Always timely.
IT Support
Sooner Hospice LLCHospital & Health Care, 51-200 employees