Adobe Acrobat vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
Adobe AcrobatThomson Reuters HighQ
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatHighQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatThomson Reuters HighQ
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Top Pros
Top Cons
Features
Adobe AcrobatThomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Acrobat
-
Ratings
Thomson Reuters HighQ
8.2
2 Ratings
5% above category average
Task Management00 Ratings8.01 Ratings
Scheduling00 Ratings8.01 Ratings
Workflow Automation00 Ratings9.01 Ratings
Mobile Access00 Ratings9.32 Ratings
Search00 Ratings9.62 Ratings
Visual planning tools00 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Adobe Acrobat
-
Ratings
Thomson Reuters HighQ
8.6
2 Ratings
7% above category average
Chat00 Ratings9.01 Ratings
Notifications00 Ratings9.02 Ratings
Discussions00 Ratings9.01 Ratings
Surveys00 Ratings6.01 Ratings
Internal knowledgebase00 Ratings10.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Acrobat
-
Ratings
Thomson Reuters HighQ
9.4
2 Ratings
15% above category average
Versioning00 Ratings10.01 Ratings
Video files00 Ratings9.01 Ratings
Audio files00 Ratings9.01 Ratings
Document collaboration00 Ratings9.22 Ratings
Access control00 Ratings9.22 Ratings
Advanced security features00 Ratings10.02 Ratings
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Adobe AcrobatThomson Reuters HighQ
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User Ratings
Adobe AcrobatThomson Reuters HighQ
Likelihood to Recommend
8.9
(475 ratings)
9.2
(2 ratings)
Likelihood to Renew
10.0
(11 ratings)
-
(0 ratings)
Usability
8.6
(232 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
9.8
(7 ratings)
-
(0 ratings)
Support Rating
8.1
(52 ratings)
10.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(4 ratings)
-
(0 ratings)
Ease of integration
10.0
(6 ratings)
-
(0 ratings)
Product Scalability
9.7
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatThomson Reuters HighQ
Likelihood to Recommend
Adobe
If your organization uses PDFs frequently, then Adobe Acrobat feels like must-have. I could not imagine our organization not using it. The ability to create, organize, and edit PDFs easily and intuitively are the main reasons my organization uses it. The other additional functions and features are "nice to haves", but ultimately, don't impact our day-to-day
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Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
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Pros
Adobe
  • Easy to understand- the program has a very intuitive layout that is great for people who doesn't use the product very much
  • Includes all features you might need. There are many features I didn't even think we would need that they have included.
  • They have a very recognizable name so my clients feel they can trust what they are being asked to open/sign since the Adobe name is next to it.
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Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
Adobe
  • It would be good if Adobe Acrobat could utilize less system resources. I have had crashes due to memory and CPU load this week
  • Quicker load times from a cold launch
  • Easier collaborative commenting for offline documents - knowing where and who wrote what
  • Ensuring documents don't have issues where text cannot be copied before publishing
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Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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Thomson Reuters
No answers on this topic
Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
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Thomson Reuters
No answers on this topic
Reliability and Availability
Adobe
Pretty much always there for my business and personal needs.
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Thomson Reuters
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Thomson Reuters
No answers on this topic
Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Online Training
Adobe
Answered basic questions.
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Thomson Reuters
No answers on this topic
Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
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Thomson Reuters
No answers on this topic
Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
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Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Thomson Reuters
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has improved the security of our documents, resulting in less risk, as protecting documents is essential to ensure compliance with privacy laws.
  • It saves our company money, as the product makes it easier for our employees to complete their jobs.
  • The product assists our employees with providing quality work product.
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Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.