62 Ratings
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Score 8.4 out of 100
397 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Adobe Advertising Cloud

I think it is good to keep in mind the type of business application you have in mind when selecting Media Optimizer for your company. For us, as an agency, it makes sense for us to utilize the reporting and paid search optimizing portions for our clients as we manage over 300+ clients PPC campaigns. With this tool it is possible to set up campaigns easily and as long as the parameters are set correctly within the portfolio, there is a great opportunity for the tool to do its job and use the simulation/modeling process to run and grow a paid search campaign with ease of human interaction.
Jay Corcoran | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

It's great for large field sales organizations that lack the ability to automate email sends that are consistent and on-brand. The idea of templated emails (with the ability to build custom emails) really helps keeps the look-and-feel of each email similar to what the rest of the organization is sending to customers or prospects. This isn't the solution that you'd need if you are looking for an automation tool that easily integrates into other marketing channels. The dynamic content feature is lagging far behind other tools in the space.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Ad Network Integration

Adobe Advertising Cloud
9.3
Salesforce Marketing Cloud Email Studio
Data Transfer
Adobe Advertising Cloud
9.1
Salesforce Marketing Cloud Email Studio
DSP integration
Adobe Advertising Cloud
9.5
Salesforce Marketing Cloud Email Studio

Ad Campaigns

Adobe Advertising Cloud
8.0
Salesforce Marketing Cloud Email Studio
Ad campaign creation
Adobe Advertising Cloud
7.7
Salesforce Marketing Cloud Email Studio
Ad deployment
Adobe Advertising Cloud
7.9
Salesforce Marketing Cloud Email Studio
Display advertising
Adobe Advertising Cloud
7.9
Salesforce Marketing Cloud Email Studio
Ad display and retargeting segmentation
Adobe Advertising Cloud
8.2
Salesforce Marketing Cloud Email Studio
Sequence targeting
Adobe Advertising Cloud
8.4
Salesforce Marketing Cloud Email Studio

Ad Reporting & Analytics

Adobe Advertising Cloud
9.1
Salesforce Marketing Cloud Email Studio
Ad dashboards
Adobe Advertising Cloud
9.1
Salesforce Marketing Cloud Email Studio
Ad performance reports
Adobe Advertising Cloud
9.0
Salesforce Marketing Cloud Email Studio
Ad conversion tracking
Adobe Advertising Cloud
9.0
Salesforce Marketing Cloud Email Studio
Ad attribution reporting
Adobe Advertising Cloud
9.1
Salesforce Marketing Cloud Email Studio
Cross-channel ad management
Adobe Advertising Cloud
8.8
Salesforce Marketing Cloud Email Studio
Ad forecasting and optimization
Adobe Advertising Cloud
9.5
Salesforce Marketing Cloud Email Studio

Email & Online Marketing

Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
6.6
WYSIWYG email editor
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
7.0
Dynamic content
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
6.6
Ability to test dynamic content
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
5.3
Landing pages
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
4.1
A/B testing
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
6.6
Mobile optimization
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
7.3
Email deliverability reporting
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
8.2
List management
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
7.5
Triggered drip sequences
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
6.7

Reporting & Analytics

Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
4.3
Dashboards
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
5.3
Standard reports
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
4.9
Custom reports
Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
2.7

Pros

Adobe Advertising Cloud

  • An all in one solution for so many things that range from advertising campaigns to pushing out content to PPC.
  • Integration for many channels without much setup, this includes lesser known search engines and various social media partners.
  • Automation for delegating many tasks that can be a hassle to accomplish.
Anonymous | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

  • Sends client confirmations when they subscribe to a newsletter, sign up for a conference, or place an order with our company (SourceMedia). We don't have to hire an agency to send these for us.
  • Manages newsletter subscriptions and allows us to deploy on specific dates/times.
  • Helps us discover and manage the correct audience base per newsletter, and automates the distributions so we don't have to do it manually.
Cassidy Ebert | TrustRadius Reviewer

Cons

Adobe Advertising Cloud

  • As with most Adobe products, it can be a little tedious to use and requires a bit of extra training and "googling" around to make sure you are getting things right. It has improved over time within the entire Adobe suite, and I anticipate that this will be true of this as well.
  • Adobe training and learning platforms can include a lot of technical terminology and jargon that makes it difficult for a novice to understand without feeling like they need a whole new education.
Che Odom | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

  • Deliverability reports - before sending emails they are checked for known issues and deliverability performance. The SFMC offering is ok but could be better. There additional software that can be purchased which should be included as part of the offering
  • SF should make it easier to integrate other clouds i.e commerce cloud and service cloud. The implementation of commerce cloud has improved but I still feel there is a way to go
Gareth Beer | TrustRadius Reviewer

Likelihood to Renew

Adobe Advertising Cloud

Adobe Advertising Cloud 1.8
Based on 2 answers
As of this writing, we have just discontinued our use of Adobe Media Optimizer. Other vendors gave us a better rate, a better contract option, and the product is just better than what we had with Adobe at the time. We may revisit Adobe again at the future, but it seems like they have a lot of work to do to catch up with the leader in the space
Anonymous | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 8.9
Based on 18 answers
Exact Target has an exceptional team with great customer care. Whenever we have a question or concern they are timely in addressing it. They also perform annual reviews in person that provides us with market trends, new tools and features, performance metrics, and new content recommendations. We evaluate this by local market and at the international level
Brittany Dunn | TrustRadius Reviewer

Usability

Adobe Advertising Cloud

Adobe Advertising Cloud 9.0
Based on 1 answer
It definitely takes some instruction to get to be able to use the system. One would struggle trying to get it to work without any previous experience with it. If you are famailiar with the interface it is actually quite fast and easy to maneuver around.
Jay Corcoran | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 8.0
Based on 3 answers
I think the tool is easy to use, protects a company from the spam legislation and manages subscribers very well. It is simple to create a non-complex email. I like the survey function on the email tool as well. Overall usability is quite easy and no necessary to have an IT background or extensive knowledge to use. It is helpful, though, to have an understanding of HTML for formatting at this point.
Lisa Franks | TrustRadius Reviewer

Reliability and Availability

Adobe Advertising Cloud

No score
No answers yet
No answers on this topic

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 9.0
Based on 1 answer
Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
Lisa Franks | TrustRadius Reviewer

Performance

Adobe Advertising Cloud

No score
No answers yet
No answers on this topic

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 2.0
Based on 2 answers
Exact Target performs well and is relatively easy to learn. It handles subscriber management well, and is easy to organize lists and segregation of those subscribers. Emails are easy to classify and group together for re-use or resending to different demographics of the recipients. The product is reliable, and metrics of the campaign results are easy to obtain and interpret.
Lisa Franks | TrustRadius Reviewer

Support Rating

Adobe Advertising Cloud

Adobe Advertising Cloud 3.8
Based on 4 answers
They are super knowledgable and help in almost all situations, however sometimes I feel they put you on hold to find the answers themselves as they literally have said. "Can you hold a few minutes while I research that answer for you?" Most of the time they come back with a solution, other times they manually escalate it to someone else.
Haley Fox | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 1.0
Based on 5 answers
They're fast and knowledgeable. You will always know what's the status of your request and they usually follow up with phone calls to ask you questions or provide updates. Sometimes it takes them a couple of days to investigate, especially if you have custom "situations" like my company usually does but at least they are very good at managing time expectations.
Bogdan Enache | TrustRadius Reviewer

Implementation Rating

Adobe Advertising Cloud

Adobe Advertising Cloud 8.0
Based on 1 answer
It was difficult initially, but the implementation of the Dynamic Tag Manager was a big help and timesaver.
Jay Corcoran | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 7.9
Based on 2 answers
Easy to implement, with simple emails and solutions initially created. More advanced usage of the tool and more advanced subscriber attribute usage was implemented during later phases when the knowledge of the tool increased. Monitoring success and results of email campaigns were done at a high level initially, but not fully used until the tool and email marketing as a whole was better understood in the corporation.
Lisa Franks | TrustRadius Reviewer

Alternatives Considered

Adobe Advertising Cloud

An issue I touched on is how out of control budgeting is with Adobe Media Optimizer, recommending a budget of 30% just in one keyword is when I realized that something was amiss with how Adobe Media Optimizer tracks budgets and keywords. This issue not the case with Google Marketing Platform where the ads are rarely recommended to be high budgets. Of course Adobe Media Optimizer is much more suited to business that are in various platforms and while Google Marketing does support quite a few engines there are a few essentials that Adobe Media Optimizer still has.
Anonymous | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

I have used Epsilon and I have evaluated Silverpop, e-Dialogue and Yesmail. From my analysis Salesforce MC is far more superior in flexibility, scalability and freedom to custom built initiatives. The AMPscripting is one of the driving forces in allowing the previous mentioned abilities. However, I can see from a marketers perspective where they simply want to send emails and segment easily. But given that effective email marketing requires a lot of different components and there is no simple way of doing it and I found that most companies that offer the out of the box solutions do a good job but there is no one size fits all and if you are trying to be really good at it which includes integrating your business such as registration, stats, CMS, API, etc. This is a much better solution.
Danny (Danny Blaq) Tran | TrustRadius Reviewer

Scalability

Adobe Advertising Cloud

No score
No answers yet
No answers on this topic

Salesforce Marketing Cloud Email Studio

Salesforce Marketing Cloud Email Studio 9.0
Based on 1 answer
We had approximately 20,000 recipients of most email campaigns, with some higher amounts and some smaller campaigns. The tools is easy to use and the recipient list size is really not a factor in the complexity or work to create and email campaign. Our campaigns could just have easily been sent to many more people, with virtually no additional work.
Lisa Franks | TrustRadius Reviewer

Return on Investment

Adobe Advertising Cloud

  • This has increased the number of clients.
  • This has increased the amount of productivity and time we can spend on clients.
  • This has increased the overall revenue because we can handle more than we used to be able to handle without this tool.
Anonymous | TrustRadius Reviewer

Salesforce Marketing Cloud Email Studio

  • Better execution/monitoring - when multiple steps are involved, IMH is great at dashboarding.
  • Facilitates exploratory campaigns - it is great at instilling confidence when you're trying a new facet of a campaign, due to the process transparency.
  • Cloud - can be a double-edged sword. Allows for on the go access, but isn't truly mobile-friendly, and can sometimes sputter. But certainly will improve with time.
Andrew Windle | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Advertising Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Marketing Cloud Email Studio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Advertising Cloud
7.4
Salesforce Marketing Cloud Email Studio
7.3

Likelihood to Renew

Adobe Advertising Cloud
1.8
Salesforce Marketing Cloud Email Studio
8.9

Usability

Adobe Advertising Cloud
9.0
Salesforce Marketing Cloud Email Studio
8.0

Reliability and Availability

Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
9.0

Performance

Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
2.0

Support Rating

Adobe Advertising Cloud
3.8
Salesforce Marketing Cloud Email Studio
1.0

Implementation Rating

Adobe Advertising Cloud
8.0
Salesforce Marketing Cloud Email Studio
7.9

Scalability

Adobe Advertising Cloud
Salesforce Marketing Cloud Email Studio
9.0

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