Adobe Analytics

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Top Rated
444 Ratings

Adobe Analytics

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Top Rated
444 Ratings
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Score 7.6 out of 101
37 Ratings
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Score 9.3 out of 101

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Likelihood to Recommend

Adobe Analytics

We generate sales reports and use this platform for source traffic reporting search terms optimizations, campaign AB testing. We analyze overall site performance for various IT implementation on user enhancements.
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Dynatrace Application Monitoring

Great for ERP systems and other critical business systemsGreat for Web-based applications, either internal or external, where performance and user experience is important.
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Feature Rating Comparison

Application Performance Management

Adobe Analytics
Dynatrace Application Monitoring
7.7
Application monitoring
Adobe Analytics
Dynatrace Application Monitoring
8.4
Database monitoring
Adobe Analytics
Dynatrace Application Monitoring
7.9
Threshold alerts
Adobe Analytics
Dynatrace Application Monitoring
8.4
Predictive capabilities
Adobe Analytics
Dynatrace Application Monitoring
7.2
Application performance management console
Adobe Analytics
Dynatrace Application Monitoring
7.6
Collaboration tools
Adobe Analytics
Dynatrace Application Monitoring
6.4
Out-of-the box templates to monitor applications
Adobe Analytics
Dynatrace Application Monitoring
7.0
Application dependency mapping and thresholding
Adobe Analytics
Dynatrace Application Monitoring
8.1
Virtualization monitoring
Adobe Analytics
Dynatrace Application Monitoring
7.6
Server availability and performance monitoring
Adobe Analytics
Dynatrace Application Monitoring
8.3
Server usage monitoring and capacity forecasting
Adobe Analytics
Dynatrace Application Monitoring
7.7
IT Asset Discovery
Adobe Analytics
Dynatrace Application Monitoring
7.3

Pros

  • Adobe Analytics is a popular tool and seamless connections to popular analytic tools such as Microsoft Power BI.
  • Adobe Analytics internal reporting tool is top notch.
  • Adobe Analytics has always provided us really strong customer support.
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  • Has assisted with a much faster mean time to deliver based on the data provided during outages and incidents
  • The tool provides the details necessary to engage the different teams where issues may arise - especially when those teams do not want to accept fault
  • Monitoring!
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Cons

  • Adobe Analytics charges for conveniences that are stationary in other tools such as bitstream data.
  • Adobe Analytics UI is not very friendly.
  • Exporting data for multiple setups is cumbersome and can't be rolled up without additional addons.
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  • Monthly reports would be a great addition. Now we need to hand build the reports from weekly reports. Most of the customers want to have monthly reviews.
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Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We're embedded within the Adobe ecosystem with - Adobe Analytics, Target and CQ5/AEM. With all these tools implemented correctly and with the right team there's real opportunity to leverage insight and drive revenue. Moreover with the more advanced features enabled there's possibility to replace other reporting systems and reduce internal resources
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No score
No answers yet
No answers on this topic

Usability

Adobe Analytics6.8
Based on 9 answers
Based on new user feedback, everyone has found it challenging to find what they need and customize reports to meet their desired outcomes. Different interfaces have inconsistent presentations and layouts which compound the challenge.
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No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
I have never experienced any sort of problem with this products speed or throughput
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
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No score
No answers yet
No answers on this topic

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
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No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
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No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
I have found that initial SiteCatalyst implementations are too basic to be useful. Adobe professional services is usually tasked with the initial implementation using their "Fusion" methodology. This is good for vertical-based basics, but I find that many clients fail to go beyond this. This has the negative effect of selling SiteCatalyst short within the organization, since first impressions can be long-lasting.
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No score
No answers yet
No answers on this topic

Alternatives Considered

There is no competition. Adobe Analytics is superior in all aspects. If you want something free that will solve some marketing issues than go with Google. If you want to market your products and services and easily manage data, campaigns, audience, ROI, employee use, targeting, segmenting, positioning, budget, increase conversions and users, than go with Adobe. Bottomline: if you want to make money off of online marketing Adobe is the only way
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Dynatrace is intuitive to use and has a good web UI
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Return on Investment

  • Adobe Analytics has allowed us to quickly spot performance issues and correct them. This has allowed us to lessen the impact of these issues.
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  • Positive impact on finding problems we “didn’t know we had”. Other than a frustrated customer calling in before we had no way to know when specific users had issue. Now it is easily visible
  • Positive impact on bringing Dev and Ops together due to visualization of infrastructure to dev teams and application dehavior and user sessions to Ops
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Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dynatrace Application Monitoring

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details