Adobe Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
418 Ratings

Adobe Analytics

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
418 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

Add comparison

Likelihood to Recommend

Adobe Analytics

We generate sales reports and use this platform for source traffic reporting search terms optimizations, campaign AB testing. We analyze overall site performance for various IT implementation on user enhancements.
No photo available

Dynatrace Application Monitoring

Great for ERP systems and other critical business systemsGreat for Web-based applications, either internal or external, where performance and user experience is important.
Mark Sauer profile photo

Feature Rating Comparison

Application Performance Management

Adobe Analytics
Dynatrace Application Monitoring
7.6
Application monitoring
Adobe Analytics
Dynatrace Application Monitoring
8.3
Database monitoring
Adobe Analytics
Dynatrace Application Monitoring
7.7
Threshold alerts
Adobe Analytics
Dynatrace Application Monitoring
8.2
Predictive capabilities
Adobe Analytics
Dynatrace Application Monitoring
7.1
Application performance management console
Adobe Analytics
Dynatrace Application Monitoring
7.6
Collaboration tools
Adobe Analytics
Dynatrace Application Monitoring
6.8
Out-of-the box templates to monitor applications
Adobe Analytics
Dynatrace Application Monitoring
6.8
Application dependency mapping and thresholding
Adobe Analytics
Dynatrace Application Monitoring
7.7
Virtualization monitoring
Adobe Analytics
Dynatrace Application Monitoring
7.3
Server availability and performance monitoring
Adobe Analytics
Dynatrace Application Monitoring
8.0
Server usage monitoring and capacity forecasting
Adobe Analytics
Dynatrace Application Monitoring
7.9
IT Asset Discovery
Adobe Analytics
Dynatrace Application Monitoring
7.3

Pros

  • Easy to create segments and apply them instantly to reporting
  • Easy to use out of the box metrics and to create custom metrics
  • Beautiful UI that allows the user easy access to reporting and dashboards
Natasha Watts profile photo
  • Visibility at every layer of the technology stack
  • Super easy installation through a single agent across every platform, to include server and workstation.
  • Easy ability to navigate through the interface and drill down to the underlying problem - without a masters degree in anything. I was up and running the day I installed the first agent.
  • Automated alerts to notify you when issues arise - before someone tells you the system crashed or is slow.
  • The ability to see the interconnected system of systems, and to see the relationships of one event on other services.
Mark Sauer profile photo

Cons

  • The navigation, especially the left nav, has always been confusing, especially for new users. It has improved A LOT over the last few years, but there's still lots of room for improvement.
  • The charts are never good, it's really hard to get an out-of-the-box chart on Analytics that actually makes sense.
  • Account switching through marketing cloud is still a little buggy sometimes.
Thais Guimaraes, OMCP profile photo
  • Monthly reports would be a great addition. Now we need to hand build the reports from weekly reports. Most of the customers want to have monthly reviews.
No photo available

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.
Natasha Watts profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Analytics6.8
Based on 9 answers
Again, learning how to use the system is difficult. It is nearly unusable if you haven't received training, and training from Adobe is EXTREMELY expensive
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
Adobe SiteCatalyst has great actual uptime in the most standard sense, but long lag times in data during critical time periods (i.e. Holidays) I would consider to be an issue with availability.
Jonathon Frampton profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.
Jonathon Frampton profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The SiteCatalyst training was so-so. It was more of white papers and forums than actual training.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
Make sure you use a Tag Management System. Enterprise TMS solutions used to be very pricey but Adobe now offers DTM (previously Satellite) for free.
Richard Hayes profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Analytics and Google Analytics are most often compared. Google Analytics has become a favorite for ease and cost. But Adobe Analytics still is the most advanced for robust enterprise implementation. I recommend GA for smaller clients and Adobe Analytics when it is the legacy system or a much larger organization that has the internal resources to manage the software.
Rigel Cable profile photo
Cost effective for sure!
No photo available

Return on Investment

  • Adobe Analytics is a great tool to leverage as Agency or Consultant partners to glean valuable insights to be better business partners.
  • Performance reporting can help show positive ROI from work with clients.
Rigel Cable profile photo
  • We have transitioned from being reactionary to proactive in identifying problems before they impact our business
  • I can detect when a user PC is performing poorly, and leaving the user frustrated with their experience. In these cases, I either replace the workstation or we can go in and fix the memory or HDD problem. The user would have suffered through before Dynatrace.
  • We spend less time trying to figure out what is wrong and more time just fixing the issue. Dynatrace alerts us, focuses us to the root cause, so we can correct efficiently.
  • The ability to drill down right to the SQL code to fix poorly written / executed SQL queries gives us the tools to concentrate our developer resources on those application areas that impact users the most.
Mark Sauer profile photo

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dynatrace Application Monitoring

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details