What users are saying about

Adobe Analytics

Top Rated
400 Ratings

GoToMeeting

Top Rated
951 Ratings

Adobe Analytics

Top Rated
400 Ratings
Score 7.6 out of 101

GoToMeeting

Top Rated
951 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Analytics

Adobe Analytics is great for customizing once you get used to the bogged down UI and the unhelpful location of items. we've used it to mimic paywall systems of costly companies. We have base reports set up to manage our paywalls set up in Adobe and they work great. But getting at the minute data is where the issue comes in and the add-ons are needed.
Nathan Collins profile photo

GoToMeeting

GoToMeeting is well suited for medium to large institutions. The capability to have a large number of attendees to a meeting is ideal for this. It isn't as good for smaller groups where a video conference would be better for those individuals. Still, sharing screens and asking questions in the meeting is very good here.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Analytics
GoToMeeting
7.5
High quality audio
Adobe Analytics
GoToMeeting
8.5
High quality video
Adobe Analytics
GoToMeeting
8.6
Low bandwidth requirements
Adobe Analytics
GoToMeeting
6.7
Mobile support
Adobe Analytics
GoToMeeting
6.0

Screen Sharing

Adobe Analytics
GoToMeeting
8.1
Desktop sharing
Adobe Analytics
GoToMeeting
9.1
Whiteboards
Adobe Analytics
GoToMeeting
7.1

Online Meetings / Events

Adobe Analytics
GoToMeeting
8.4
Calendar integration
Adobe Analytics
GoToMeeting
8.7
Meeting initiation
Adobe Analytics
GoToMeeting
8.8
Integrates with social media
Adobe Analytics
GoToMeeting
7.0
Record meetings / events
Adobe Analytics
GoToMeeting
8.5
Slideshows
Adobe Analytics
GoToMeeting
9.0

Online Events Collaboration

Adobe Analytics
GoToMeeting
8.6
Live chat
Adobe Analytics
GoToMeeting
8.9
Audience polling
Adobe Analytics
GoToMeeting
8.8
Q&A
Adobe Analytics
GoToMeeting
8.1

Online Events Security

Adobe Analytics
GoToMeeting
8.8
User authentication
Adobe Analytics
GoToMeeting
8.5
Participant roles & permissions
Adobe Analytics
GoToMeeting
8.5
Confidential attendee list
Adobe Analytics
GoToMeeting
9.3

Pros

  • Next Page Flow reports provide a quick and easy way to see what path customers are taking on the website.
  • The flexibility that creating segments gives the user for analysis purposes is great. A lot of insights can be generated when different segments are compared.
  • The web interface allows for users to quickly pick up on how to use Adobe Analytics, which is a huge advantage over just pointing people to where the raw data can be found since middle management and executives shouldn't be spending time coding and trying to get the data into a visually useful format.
Albert Ihm profile photo
  • Sharing screens between users. GTM allows presenters to share their screen or another attendee's screen. A picture is worth a thousand words and when trying to assist clients, being able to show information visually is a great help.
  • GoToWebinar panelists. ITI hosts webinars each month and by allowing multiple panelists, our presenter can focus on the actual presentation while other panelists manage questions from attendees. This keeps the webinars running smoothly and ensuring that everyone is remaining engaged.
  • Allows for large groups of people from multiple locations to collaborate. ITI works with clients across the globe and when we need to meet with a client that has people in multiple locations, GTM makes it easy. The email invitation provides a simple method for everyone to access the meeting and allow for real-time collaboration without boundaries.
Zack Parnell profile photo

Cons

  • The navigation, especially the left nav, has always been confusing, especially for new users. It has improved A LOT over the last few years, but there's still lots of room for improvement.
  • The charts are never good, it's really hard to get an out-of-the-box chart on Analytics that actually makes sense.
  • Account switching through marketing cloud is still a little buggy sometimes.
Thais Guimaraes, OMCP profile photo
  • The only thing that needs to be problem solved is the fact that prospects on the receiving end who get our GoToMeeting links often times had issues with getting the client to run. Whether it be because of confusion around how to use the solution or what, there may need to be an easier and more simplified way to share conference URLs.
Tyler Schultz profile photo

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
  • New pricing models are very expensive compared to old pricing model, even though it includes several additional tools, most of which seem to be beneficial
  • Horrible support experience despite working with escalation teams to try and resolve
  • Several bugs in recent releases which remain unresolved for many months at a time
Ahmad Rahman profile photo
GoToMeeting10.0
Based on 31 answers
It is not my decision to make in our company, but I am pretty sure we will continue using this tool as it has proved its value for us and does help a lot in terms of inner and outer meetings that we are having plenty of
Ausrine Pasakarnyte profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
Again, learning how to use the system is difficult. It is nearly unusable if you haven't received training, and training from Adobe is EXTREMELY expensive
Nicholas Dragon profile photo
GoToMeeting9.0
Based on 3 answers
All in all it is extremely easy. Panelists can't see questions, though.
Katie Paffhouse, CAE profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
I have never experienced any sort of problem with this products speed or throughput
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
GoToMeeting7.3
Based on 3 answers
No answer on this topic is available.

Implementation

Adobe Analytics8.0
Based on 7 answers
The success of implementations depend primarily on the solution design, and also on the ability to work with developers to get the solution implemented correctly. This is not an aspect of the product per se.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Analytics is used in conjunction with Tealeaf and Splunk in my organization, with each having its specific use cases because of the different strengths and weaknesses. Adobe Analytics wasn't actually chosen by my organization, but rather it's what all the various lines of business use at my company so we want to all use a similar, consistent tool.
Albert Ihm profile photo
I think GoToMeeting is a great way to run a meeting through a shared presentation that everyone can follow along with. The other platforms I have used have not had this functionality. The ability to gather audience responses in a variety of ways is also incredibly helpful and flexible. GoToMeeting is primary was I participate in and run "webinar" formatted interactions.
Catherine Miller profile photo

Return on Investment

  • We were able to identify that the number one reason that users visited our site for wasn't being properly taken care of and we were able to increase significantly the usage our our internet banking after improving this experience.
  • We could identify that customers were getting lost after being prompted to log in to complete a transaction from our marketing pages and were able to fix that, increasing online sales for our most profitable products.
Thais Guimaraes, OMCP profile photo
  • Increases committees working over distance.
  • GoToMeeting helps keep and cultivate meaningful partnership.
  • Allows group to meet with restrictive travel budgets.
Nathaniel D. Schultz profile photo

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoToMeeting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details