What users are saying about

Adobe Analytics

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Top Rated
418 Ratings

Adobe Analytics

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Top Rated
418 Ratings
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Score 7.6 out of 101
47 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Adobe Analytics

We generate sales reports and use this platform for source traffic reporting search terms optimizations, campaign AB testing. We analyze overall site performance for various IT implementation on user enhancements.
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SAS Business Intelligence

SAS BI is a great BI tool as it incorporates the advantage of SAS which is proven to be robust over the years. SAS BI is more suitable for a relatively larger organization which is looking for self-service BI tools where most of the users are not technically proficient. Also, since license fee is an on a higher end, smaller organizations will find it hard to afford SAS.
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Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
SAS Business Intelligence
7.3
Pixel Perfect reports
Adobe Analytics
SAS Business Intelligence
7.7
Customizable dashboards
Adobe Analytics
SAS Business Intelligence
7.6
Report Formatting Templates
Adobe Analytics
SAS Business Intelligence
6.6

Ad-hoc Reporting

Adobe Analytics
SAS Business Intelligence
7.3
Drill-down analysis
Adobe Analytics
SAS Business Intelligence
7.5
Formatting capabilities
Adobe Analytics
SAS Business Intelligence
7.5
Integration with R or other statistical packages
Adobe Analytics
SAS Business Intelligence
6.0
Report sharing and collaboration
Adobe Analytics
SAS Business Intelligence
8.3

Report Output and Scheduling

Adobe Analytics
SAS Business Intelligence
8.6
Publish to Web
Adobe Analytics
SAS Business Intelligence
8.0
Publish to PDF
Adobe Analytics
SAS Business Intelligence
9.0
Report Versioning
Adobe Analytics
SAS Business Intelligence
8.7
Report Delivery Scheduling
Adobe Analytics
SAS Business Intelligence
8.7
Delivery to Remote Servers
Adobe Analytics
SAS Business Intelligence
8.5

Data Discovery and Visualization

Adobe Analytics
SAS Business Intelligence
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
SAS Business Intelligence
7.5
Location Analytics / Geographic Visualization
Adobe Analytics
SAS Business Intelligence
7.7
Predictive Analytics
Adobe Analytics
SAS Business Intelligence
9.0

Access Control and Security

Adobe Analytics
SAS Business Intelligence
8.8
Multi-User Support (named login)
Adobe Analytics
SAS Business Intelligence
8.5
Role-Based Security Model
Adobe Analytics
SAS Business Intelligence
8.6
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
SAS Business Intelligence
8.9
Single Sign-On (SSO)
Adobe Analytics
SAS Business Intelligence
9.1

Mobile Capabilities

Adobe Analytics
SAS Business Intelligence
6.9
Responsive Design for Web Access
Adobe Analytics
SAS Business Intelligence
8.0
Dedicated iOS Application
Adobe Analytics
SAS Business Intelligence
6.3
Dedicated Android Application
Adobe Analytics
SAS Business Intelligence
6.3
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
SAS Business Intelligence
7.0

Application Program Interfaces (APIs) / Embedding

Adobe Analytics
SAS Business Intelligence
7.4
REST API
Adobe Analytics
SAS Business Intelligence
8.0
Javascript API
Adobe Analytics
SAS Business Intelligence
7.3
iFrames
Adobe Analytics
SAS Business Intelligence
6.3
Java API
Adobe Analytics
SAS Business Intelligence
7.0
Themeable User Interface (UI)
Adobe Analytics
SAS Business Intelligence
10.0
Customizable Platform (Open Source)
Adobe Analytics
SAS Business Intelligence
6.0

Pros

  • Discover or Ad hoc analysis as it's now called is now bundled with AA. Your power users will be addicted to this tool and you'll probably stop using the AA UI seeing as Discover offers additional flexibility and speed.
  • Classification or SAINT (SiteCatalyst / Attribute / Importing (and) / Naming / Tool). This is a powerful tool for categorising your data - I'm not sure how we'd get by without this.
  • Dynamic Tag Manager (DTM) - we've started to migrate from Adobe's legacy tag management system (ATM) which is more of a techie product. We can see many operational improvements to be had with this tool and it has real power. I was told when this product was owned by Satellite it was sold for $200K and it's now free.
  • Data sources & transaction id - it's really powerful to be able to pull in data from other systems such as refunds and received revenue and link it back at a granular level in AA.
  • Report builder - your everyday users will frequently use this Excel plugin, it's extremely powerful and there's been significant improvement with the last few versions.
  • Segment sharing across applications; Adobe Analytics ->Target/CQ5. With the unification of the visitor id across Adobe products which has been called 'The Master Marketing Profile', it's now possible to build a segment in Discover and make available in CQ5 for personalising your website content, or sharing with Target for creating a targeted A/B test.
  • Processing rules - now 100 available, this allows for you to make many changes to tracking without having to involve Technology. However with Adobe Dynamic Tag Manager you may find yourself become less of a processing rule addict!
Richard Hayes profile photo
  • SAS BI makes it very easy to create interactive dashboards even for someone who is not from an IT background. For some specific requirements, basic knowledge of SQL is good enough.
  • A lot of functions have been predefined which makes it very convenient to create dashboards and reports. One doesn't need to be from an IT or a programming background to understand and create dashboards.
  • It supports other programming languages like R and also has a seamless API integration with various data management platforms.
Tapan Jain profile photo

Cons

  • Implementation is time-consuming and can be expensive
  • The platform requires work to maintain, and definitely requires more resources to run vs. some of their competitors
  • Training is expensive, and it's often difficult to find team members with previous experience with this tool in the job market
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  • Business Objects should provide a more consistent mobile/desktop interface so operation between the two is seamless
  • Business Objects needs to make it easier to query across disparate data sets such as Oracle to SQL to Mongo DB
  • Our installation of Business Objects does not natively allow the export of XLSX documents, only XLS
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Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
I don't make this decision, so this is my estimation - Analytics meets most of our needs, and switching to another platform would not be technically feasible.
No photo available
SAS Business Intelligence9.3
Based on 3 answers
There is no other product that can match SAS. There are some products that can compare to ETL but lack the analytics that SAS has. Others can perform a limited set of analytical procedures but lack the data processing that comes with SAS. Using thin client allows users to access data whenever they have an internet connection.
Erik Larsen profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
I think there are some interface improvements that reduce Adobe SiteCatalyst's usability. For example, having two different variable types (eVars and sProps), can be confusing to end-users. Additionally, there are few "out-of-the-box" reports and dashboards that a novice end-user can take advantage of right away. The learning curve on Adobe SiteCatalyst is greater than other tools like Google Analytics.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
I have never experienced any sort of problem with this products speed or throughput
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand profile photo
SAS Business Intelligence10.0
Based on 1 answer
When you call tech support, you are immediately routed to a person who can answer your question. Often they can answer on the spot. However, if they cannot, you are given a track number and then followed up with. There have been times when I have had multiple track numbers open and they will actually TRACK YOU DOWN to ensure that your problem has been resolved. Issues do not fall into black holes with SAS. They are also willing to do a WebEx with you to diagnose the problem by seeing your environment, which is always helpful.
Nicole Jagusztyn profile photo

In-Person Training

Adobe Analytics3.6
Based on 3 answers
Myself and others have found the in-person training ok, but not outstanding. Trainers are good at explaining how to use the product features, but sometimes lack "real-world" experience on how to use the product as they are people who have often not previously been web analysts. There is also a shortcoming in company-provided training on advanced uses of the product. The implementation training is very good.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
Videos of the different tools plus the knowledge base articles, but you do have to take the initiative to do them yourself. There are also a few great books on the subject. *Nod to Adam Greco's SiteCatalyst Handbook
Jonathon Frampton profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
The success of implementations depend primarily on the solution design, and also on the ability to work with developers to get the solution implemented correctly. This is not an aspect of the product per se.
No photo available
No score
No answers yet
No answers on this topic

Breadth of Deployment

No answers on this topic
about 100 users, about 10 departments
Alex Rubin profile photo

Alternatives Considered

Adobe Analytics requires huge financial investments compared to other solutions but we believe Adobe Analytics is the best tool in the market
No photo available
I have used Crystal Reports, Jaspersoft and SQL Server Reporting Services (SSRS). I would recommended Business Intelligence over SSRS and Crystal Reports. SSRS is very SQL-centric and Crystal Reports is more of an end-user tool. I would recommend Jaspersoft over Business Intelligence for developing a seamless web-based reporting interface but I highly recommend Business Intelligence for end-user ad-hoc reporting.
No photo available

Collaboration and Sharing

No score
No answers yet
No answers on this topic
SAS Business Intelligence10.0
Based on 6 answers
Our Business Intelligence implementation is seamlessly integrated with our active directory structure and single sign-on. This allows simplified control for reporting and access across the entire world-wide organization.
No photo available

Data Integration

No score
No answers yet
No answers on this topic
SAS Business Intelligence9.6
Based on 6 answers
We easily present data from various data sources via a consistent user interface. Our numerous data models can now be presented to our users using a consistent reporting interface. This has allowed our technical team to provide a much improved level of service to our end-users for the purpose of reporting.
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Return on Investment

  • It has allowed us to generate stats for specific customers
  • It has showed us internally where traffic is being generated
  • It has showed us which pieces of content are most popular
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  • Positive Impact: better customer service. We have been able to deliver reports that will help multiple employees and implement any feedback they have on those reports quickly.
  • Positive Impact: increased inter-departmental discussions. We have long had a problem working in silos. Now we are pulling data from multiple departments into one report, and it becomes easy to see how what one department is doing in affecting another. We had a meeting to discuss a preliminary report on course scheduling efficiency. It included data from our Facilities folks and our academic Deans. Once we put the numbers up on the screen, there spawned a helpful discussion about how what one department can do to help another.
  • Positive Impact: organizational transparency. For the first time, our users are exposed to a wealth of data about themselves and other areas of the college. It is starting to make some question the way we do business, and if there is a better way.
Nicole Jagusztyn profile photo

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAS Business Intelligence

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details