What users are saying about
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Top Rated
515 Ratings

Adobe Analytics

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Top Rated
515 Ratings
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Score 7.8 out of 100
50 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Adobe Analytics

I think Adobe Analytics is well suited for small or large businesses with the brain power to understand how the platform works and then use it to its full extent. It is a powerful platform that can become costly. I would not recommend AA to people who are beginners or have a limited budget for analytics.
Liz Wade | TrustRadius Reviewer

SAS Business Intelligence

SAS BI is a great BI tool as it incorporates the advantage of SAS which is proven to be robust over the years. SAS BI is more suitable for a relatively larger organization which is looking for self-service BI tools where most of the users are not technically proficient. Also, since license fee is an on a higher end, smaller organizations will find it hard to afford SAS.
Tapan Jain | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
SAS Business Intelligence
6.8
Pixel Perfect reports
Adobe Analytics
SAS Business Intelligence
7.1
Customizable dashboards
Adobe Analytics
SAS Business Intelligence
7.1
Report Formatting Templates
Adobe Analytics
SAS Business Intelligence
6.1

Ad-hoc Reporting

Adobe Analytics
SAS Business Intelligence
7.0
Drill-down analysis
Adobe Analytics
SAS Business Intelligence
5.3
Formatting capabilities
Adobe Analytics
SAS Business Intelligence
7.1
Integration with R or other statistical packages
Adobe Analytics
SAS Business Intelligence
6.0
Report sharing and collaboration
Adobe Analytics
SAS Business Intelligence
9.8

Report Output and Scheduling

Adobe Analytics
SAS Business Intelligence
9.5
Publish to Web
Adobe Analytics
SAS Business Intelligence
8.0
Publish to PDF
Adobe Analytics
SAS Business Intelligence
9.9
Report Versioning
Adobe Analytics
SAS Business Intelligence
9.8
Report Delivery Scheduling
Adobe Analytics
SAS Business Intelligence
9.8
Delivery to Remote Servers
Adobe Analytics
SAS Business Intelligence
9.8

Data Discovery and Visualization

Adobe Analytics
SAS Business Intelligence
8.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
SAS Business Intelligence
7.0
Location Analytics / Geographic Visualization
Adobe Analytics
SAS Business Intelligence
8.9
Predictive Analytics
Adobe Analytics
SAS Business Intelligence
9.9

Access Control and Security

Adobe Analytics
SAS Business Intelligence
9.9
Multi-User Support (named login)
Adobe Analytics
SAS Business Intelligence
9.8
Role-Based Security Model
Adobe Analytics
SAS Business Intelligence
9.8
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
SAS Business Intelligence
9.9
Single Sign-On (SSO)
Adobe Analytics
SAS Business Intelligence
9.9

Mobile Capabilities

Adobe Analytics
SAS Business Intelligence
5.9
Responsive Design for Web Access
Adobe Analytics
SAS Business Intelligence
7.1
Dedicated iOS Application
Adobe Analytics
SAS Business Intelligence
5.1
Dedicated Android Application
Adobe Analytics
SAS Business Intelligence
5.1
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
SAS Business Intelligence
6.1

Application Program Interfaces (APIs) / Embedding

Adobe Analytics
SAS Business Intelligence
7.3
REST API
Adobe Analytics
SAS Business Intelligence
8.0
Javascript API
Adobe Analytics
SAS Business Intelligence
6.1
iFrames
Adobe Analytics
SAS Business Intelligence
6.0
Java API
Adobe Analytics
SAS Business Intelligence
7.9
Themeable User Interface (UI)
Adobe Analytics
SAS Business Intelligence
10.0
Customizable Platform (Open Source)
Adobe Analytics
SAS Business Intelligence
6.0

Pros

Adobe Analytics

  • Next Page Flow reports provide a quick and easy way to see what path customers are taking on the website.
  • The flexibility that creating segments gives the user for analysis purposes is great. A lot of insights can be generated when different segments are compared.
  • The web interface allows for users to quickly pick up on how to use Adobe Analytics, which is a huge advantage over just pointing people to where the raw data can be found since middle management and executives shouldn't be spending time coding and trying to get the data into a visually useful format.
Albert Ihm | TrustRadius Reviewer

SAS Business Intelligence

  • Collect and combine data from multiple sources. For example, data from the college database, the National Student Clearinghouse and our student services tracking software can combine to feed one report.
  • Condense millions of rows of data into a single, easy to use report. For example, we can produce a cube that is collapsed at a high level, and users can drill down to their area of interest in seconds.
  • Create interactive reports. It was important that our reports contained the ability for users to play with the data. They had to be able to filter large datasets, drag and drop comparison groups into graphs, and drill down to student-level data. SAS BI provided all of this and more.
Nicole Jagusztyn | TrustRadius Reviewer

Cons

Adobe Analytics

  • No proper governance on all the dashboards, users creates dozens of dashboards and leave it on the server with 100s of versions.
  • Overall implementation is cumbersome and time-consuming.
  • Need proper tagging on all of your platforms as well as all hits and instances.
Anonymous | TrustRadius Reviewer

SAS Business Intelligence

  • SAS Business Intelligence is generally slower than other business intelligence platforms. This surprised me because I've been a SAS user for 15 years and have found base SAS to be the most responsive and fastest processing tools around. Not sure why the SAS Business Intelligence is behind the other tools for processing speed.
  • Although SAS Business Intelligence offers many default graphics, rearranging things is not as easy as other business intelligence tools.
  • SAS Business Intelligence needs to work on improving the drill-down capability of the business intelligence charts. The software is behind other business intelligence tools that have been in the market for much longer.
Thomas Young | TrustRadius Reviewer

Likelihood to Renew

Adobe Analytics

Adobe Analytics 9.8
Based on 29 answers
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.
Natasha Watts | TrustRadius Reviewer

SAS Business Intelligence

SAS Business Intelligence 9.3
Based on 3 answers
There is no other product that can match SAS. There are some products that can compare to ETL but lack the analytics that SAS has. Others can perform a limited set of analytical procedures but lack the data processing that comes with SAS. Using thin client allows users to access data whenever they have an internet connection.
Erik Larsen | TrustRadius Reviewer

Usability

Adobe Analytics

Adobe Analytics 10.0
Based on 10 answers
It has amazing functionalities but the usability is still far from friendly. You have to really want to use the tool to learn how it works and we've had several cases of people who are not as comfortable with data and reporting who just gave up using it because they can't understand how to.
Anonymous | TrustRadius Reviewer

SAS Business Intelligence

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Analytics

Adobe Analytics 9.0
Based on 5 answers
Adobe SiteCatalyst has a good up-time track record, but there are cases in which the interface reports a "Network Acceleration" issue, which can be frustrating. There are also times when data can be "latent" for customers, but most of these cases are due to spikes in traffic or temporary server issues.
Anonymous | TrustRadius Reviewer

SAS Business Intelligence

No score
No answers yet
No answers on this topic

Performance

Adobe Analytics

Adobe Analytics 8.5
Based on 4 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.
Jonathon Frampton | TrustRadius Reviewer

SAS Business Intelligence

No score
No answers yet
No answers on this topic

Support Rating

Adobe Analytics

Adobe Analytics 6.5
Based on 23 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand | TrustRadius Reviewer

SAS Business Intelligence

SAS Business Intelligence 10.0
Based on 1 answer
When you call tech support, you are immediately routed to a person who can answer your question. Often they can answer on the spot. However, if they cannot, you are given a track number and then followed up with. There have been times when I have had multiple track numbers open and they will actually TRACK YOU DOWN to ensure that your problem has been resolved. Issues do not fall into black holes with SAS. They are also willing to do a WebEx with you to diagnose the problem by seeing your environment, which is always helpful.
Nicole Jagusztyn | TrustRadius Reviewer

In-Person Training

Adobe Analytics

Adobe Analytics 3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon | TrustRadius Reviewer

SAS Business Intelligence

No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics

Adobe Analytics 8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
Anonymous | TrustRadius Reviewer

SAS Business Intelligence

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Analytics

Adobe Analytics 8.0
Based on 7 answers
It is a large effort to implement. Throwing a developer with zero experience with Adobe Analytics with no support is a REALLY BAD IDEA!!! Having experienced developers working as a team is crucial to a strong implementation. I say this because I have experienced both scenarios. I was the only developer on an implementation project and I had no experience with Adobe Analytics. As a result I made many architecturally bad decisions which lead to a rigid fragile implementation that eventually was scraped. It took some hard lessons to learn that Adobe Analytics was not as simple as their sales reps make it sound. Using the Adobe Dynamic Tag Manager made sequential implementations incredibly STRONG. Having a DTM to manage the code was a miracle and a life saver!!! If you plan on doing a big enterprise level implementation, please seriously consider using the Adobe Dynamic Tag Manager!!! it made code maintenance super slick and easy which is super important for a developer!!!
Vagner Polund | TrustRadius Reviewer

SAS Business Intelligence

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Analytics

Adobe Analytics runs a close 3 with Google Analytics and pales in comparison with Webtrends. I inherited management of Adobe, but if I had my choice I'd switch to Webtrends if not for their ease of SQL customization and their ability to easily create bitstream data without costly add-ons. When you work as an analyst, telling your boss that you need more money for software they've already purchased does not go over well. I could finagle it, but with so many key pieces relying on our web data, it's not worth it.
Nathan Collins | TrustRadius Reviewer

SAS Business Intelligence

I have used Crystal Reports, Jaspersoft and SQL Server Reporting Services (SSRS). I would recommended Business Intelligence over SSRS and Crystal Reports. SSRS is very SQL-centric and Crystal Reports is more of an end-user tool. I would recommend Jaspersoft over Business Intelligence for developing a seamless web-based reporting interface but I highly recommend Business Intelligence for end-user ad-hoc reporting.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Analytics

  • Positive impact is that the analytics data provided by Adobe Analytics allowed my former company to have great awareness on the most current browser and touch device usage that people were using to access our sites.
  • Positive impact is that the analytics department was able to provide a great range of information on how to approach a marketing campaign or strategy by targeting certain demographics that appeared to be interested in certain parts or aspects of the site.
  • Positive impact was increased employee efficiency, since we had better access to how to support customers and users accessing the site.
Chris McCue | TrustRadius Reviewer

SAS Business Intelligence

  • Having a stable reporting environment. That is, everyone is using the same starting data, thus alleviating differences for timing, etc.
  • Allows for a simple reporting environment for executives which do not have the technical knowledge to gather the data
Erik Larsen | TrustRadius Reviewer

Pricing Details

Adobe Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAS Business Intelligence

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Analytics
8.1
SAS Business Intelligence
8.1

Likelihood to Renew

Adobe Analytics
9.8
SAS Business Intelligence
9.3

Usability

Adobe Analytics
10.0
SAS Business Intelligence

Reliability and Availability

Adobe Analytics
9.0
SAS Business Intelligence

Performance

Adobe Analytics
8.5
SAS Business Intelligence

Support Rating

Adobe Analytics
6.5
SAS Business Intelligence
10.0

In-Person Training

Adobe Analytics
3.6
SAS Business Intelligence

Online Training

Adobe Analytics
8.0
SAS Business Intelligence

Implementation Rating

Adobe Analytics
8.0
SAS Business Intelligence

Add comparison