What users are saying about

Adobe Analytics

Top Rated
399 Ratings

Adobe Analytics

Top Rated
399 Ratings
Score 7.6 out of 101

SAS Business Intelligence

45 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

Adobe Analytics

Adobe Analytics is great for customizing once you get used to the bogged down UI and the unhelpful location of items. we've used it to mimic paywall systems of costly companies. We have base reports set up to manage our paywalls set up in Adobe and they work great. But getting at the minute data is where the issue comes in and the add-ons are needed.
Nathan Collins profile photo

SAS Business Intelligence

SAS Business Intelligence is well suited for large corporations that have a demand for scalability and reliability to provide insights into the information that is often housed in their large systems.
Donald Wildeboer profile photo

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
SAS Business Intelligence
7.5
Pixel Perfect reports
Adobe Analytics
SAS Business Intelligence
8.0
Customizable dashboards
Adobe Analytics
SAS Business Intelligence
7.8
Report Formatting Templates
Adobe Analytics
SAS Business Intelligence
6.8

Ad-hoc Reporting

Adobe Analytics
SAS Business Intelligence
7.4
Drill-down analysis
Adobe Analytics
SAS Business Intelligence
8.5
Formatting capabilities
Adobe Analytics
SAS Business Intelligence
7.6
Integration with R or other statistical packages
Adobe Analytics
SAS Business Intelligence
5.9
Report sharing and collaboration
Adobe Analytics
SAS Business Intelligence
7.7

Report Output and Scheduling

Adobe Analytics
SAS Business Intelligence
8.2
Publish to Web
Adobe Analytics
SAS Business Intelligence
8.0
Publish to PDF
Adobe Analytics
SAS Business Intelligence
8.6
Report Versioning
Adobe Analytics
SAS Business Intelligence
8.1
Report Delivery Scheduling
Adobe Analytics
SAS Business Intelligence
8.2
Delivery to Remote Servers
Adobe Analytics
SAS Business Intelligence
7.9

Data Discovery and Visualization

Adobe Analytics
SAS Business Intelligence
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
SAS Business Intelligence
8.0
Location Analytics / Geographic Visualization
Adobe Analytics
SAS Business Intelligence
6.9
Predictive Analytics
Adobe Analytics
SAS Business Intelligence
8.4

Access Control and Security

Adobe Analytics
SAS Business Intelligence
8.3
Multi-User Support (named login)
Adobe Analytics
SAS Business Intelligence
7.9
Role-Based Security Model
Adobe Analytics
SAS Business Intelligence
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
SAS Business Intelligence
8.5
Single Sign-On (SSO)
Adobe Analytics
SAS Business Intelligence
8.8

Mobile Capabilities

Adobe Analytics
SAS Business Intelligence
7.5
Responsive Design for Web Access
Adobe Analytics
SAS Business Intelligence
8.5
Dedicated iOS Application
Adobe Analytics
SAS Business Intelligence
7.0
Dedicated Android Application
Adobe Analytics
SAS Business Intelligence
7.0
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
SAS Business Intelligence
7.5

Application Program Interfaces (APIs) / Embedding

Adobe Analytics
SAS Business Intelligence
7.5
REST API
Adobe Analytics
SAS Business Intelligence
8.0
Javascript API
Adobe Analytics
SAS Business Intelligence
8.0
iFrames
Adobe Analytics
SAS Business Intelligence
6.5
Java API
Adobe Analytics
SAS Business Intelligence
6.5
Themeable User Interface (UI)
Adobe Analytics
SAS Business Intelligence
10.0
Customizable Platform (Open Source)
Adobe Analytics
SAS Business Intelligence
6.0

Pros

  • Next Page Flow reports provide a quick and easy way to see what path customers are taking on the website.
  • The flexibility that creating segments gives the user for analysis purposes is great. A lot of insights can be generated when different segments are compared.
  • The web interface allows for users to quickly pick up on how to use Adobe Analytics, which is a huge advantage over just pointing people to where the raw data can be found since middle management and executives shouldn't be spending time coding and trying to get the data into a visually useful format.
Albert Ihm profile photo
  • SAS BI makes it very easy to create interactive dashboards even for someone who is not from an IT background. For some specific requirements, basic knowledge of SQL is good enough.
  • A lot of functions have been predefined which makes it very convenient to create dashboards and reports. One doesn't need to be from an IT or a programming background to understand and create dashboards.
  • It supports other programming languages like R and also has a seamless API integration with various data management platforms.
Tapan Jain profile photo

Cons

  • Because it is a web interface, sometimes it's just slow. This could be on the user's side, or on Adobe's side, but it does get annoying when reports or dashboards take a long time to load.
  • A lot of the things I use AA for I learned myself as it was pretty intuitive, but there are many other features that I didn't really understand what they were for or how to utilize them.
Albert Ihm profile photo
  • The cost for SAS Business Intelligence con prove to be a little bit prohibitive.
  • The training for SAS Business Intelligence is often difficult to arrange and has often been canceled due to not enough people enrolled.
  • Support at Universities used to be limited but I hear that this is changing.
Donald Wildeboer profile photo

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We've found multiple uses for Adobe Analytics in our organization. Each department analyzes the data they need and creates actionables based off of that data. For E-Commerce, we're constantly using data to analyze user engagement, website performance and evaluate ROI.
Natasha Watts profile photo
SAS Business Intelligence9.3
Based on 3 answers
SAS really is the cutting edge in Business Intelligence. That is all they do! They are constantly coming out with new products, product upgrades, and their tech support is second to none. In addition, their support of Education has made our ability to acquire their product possible.
Nicole Jagusztyn profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
I use Ad Hoc and Omniture. If I had to compare the two (which I have throughout the review), I would have to give AA an overall 9. We do not pay for "Adobe Workspace" and have limited seats available for Ad Hoc. I've experienced frustration with creating reports in Omniture and waiting for the page to reload.
Natasha Watts profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.
Jonathon Frampton profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
I give the rating of a 4 just because it seems more like a process that is failing. Any time I have put a request in, they have taken days, sometimes weeks, to get back to me and even then, the issue may still persist. I believe this is the biggest weakness of the Adobe Analytics tool and has a lot of room for improvement.
Nathan Normand profile photo
SAS Business Intelligence10.0
Based on 1 answer
When you call tech support, you are immediately routed to a person who can answer your question. Often they can answer on the spot. However, if they cannot, you are given a track number and then followed up with. There have been times when I have had multiple track numbers open and they will actually TRACK YOU DOWN to ensure that your problem has been resolved. Issues do not fall into black holes with SAS. They are also willing to do a WebEx with you to diagnose the problem by seeing your environment, which is always helpful.
Nicole Jagusztyn profile photo

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
Make sure you use a Tag Management System. Enterprise TMS solutions used to be very pricey but Adobe now offers DTM (previously Satellite) for free.
Richard Hayes profile photo
No score
No answers yet
No answers on this topic

Breadth of Deployment

No answers on this topic
about 100 users, about 10 departments
Alex Rubin profile photo

Alternatives Considered

Adobe Analytics is used in conjunction with Tealeaf and Splunk in my organization, with each having its specific use cases because of the different strengths and weaknesses. Adobe Analytics wasn't actually chosen by my organization, but rather it's what all the various lines of business use at my company so we want to all use a similar, consistent tool.
Albert Ihm profile photo
I have used Crystal Reports, Jaspersoft and SQL Server Reporting Services (SSRS). I would recommended Business Intelligence over SSRS and Crystal Reports. SSRS is very SQL-centric and Crystal Reports is more of an end-user tool. I would recommend Jaspersoft over Business Intelligence for developing a seamless web-based reporting interface but I highly recommend Business Intelligence for end-user ad-hoc reporting.
Ken Sparks profile photo

Collaboration and Sharing

No score
No answers yet
No answers on this topic
SAS Business Intelligence9.0
Based on 5 answers
SAS Business Intelligence is a very strong contender in the field of software for connecting data sources, it has been built from the ground up to for sharing and collaboration.
Donald Wildeboer profile photo

Data Integration

No score
No answers yet
No answers on this topic
SAS Business Intelligence9.0
Based on 5 answers
SAS Business Intelligence is third party software and therefore absolutely has to "play nice" with other software platforms. It is able to connect to all major platforms and all smaller platforms that I have come across. It has also been around for an extremely long time and has a strong history and good market penetration.
Donald Wildeboer profile photo

Return on Investment

  • Multiple departments had questions about the e-mail pop-up being shown to visitors on our site. E-Commerce was able to quickly add tracking to the pop-up. After 30 days, we evaluated the pop-up and were able to report a 476% conversion lift. We know our pop-up works due to the ease of analyzing where the pop-up was shown on our site and how it impacted conversion.
Natasha Watts profile photo
  • Positive Impact: better customer service. We have been able to deliver reports that will help multiple employees and implement any feedback they have on those reports quickly.
  • Positive Impact: increased inter-departmental discussions. We have long had a problem working in silos. Now we are pulling data from multiple departments into one report, and it becomes easy to see how what one department is doing in affecting another. We had a meeting to discuss a preliminary report on course scheduling efficiency. It included data from our Facilities folks and our academic Deans. Once we put the numbers up on the screen, there spawned a helpful discussion about how what one department can do to help another.
  • Positive Impact: organizational transparency. For the first time, our users are exposed to a wealth of data about themselves and other areas of the college. It is starting to make some question the way we do business, and if there is a better way.
Nicole Jagusztyn profile photo

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAS Business Intelligence

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details