What users are saying about
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor | TrustRadius Reviewer

Affirm

Affirm is excellent if you want to add in a simple feature to give more options to your customers at checkout. We use it, and people like it, especially for large orders. We love it because we were able to work with Affirm to create low-interest options at checkout, which is what people want. They are easy to deal with, and orders come through like normal. The integration is perfect and works well with Shopify Plus, so that makes our life was easier. So if that is your setup, Affirm is the way to go
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.5
Affirm
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.3
Affirm
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Affirm
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.9
Affirm
Landing pages
Adobe Business Catalyst (Discontinued)
7.0
Affirm
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Affirm
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Affirm
Email deliverability reporting
Adobe Business Catalyst (Discontinued)
7.9
Affirm
List management
Adobe Business Catalyst (Discontinued)
3.0
Affirm
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Affirm

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Affirm
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Affirm
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Affirm
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Affirm
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.6
Affirm

Campaign Management

Adobe Business Catalyst (Discontinued)
2.3
Affirm
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Affirm
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Affirm

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Affirm
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Affirm
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Affirm

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Affirm
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Affirm
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Affirm
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Affirm

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.6
Affirm
API
Adobe Business Catalyst (Discontinued)
7.9
Affirm
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Affirm
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Affirm
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Affirm

Online Storefront

Adobe Business Catalyst (Discontinued)
Affirm
9.7
Product catalog & listings
Adobe Business Catalyst (Discontinued)
Affirm
10.0
Product management
Adobe Business Catalyst (Discontinued)
Affirm
10.0
Bulk product upload
Adobe Business Catalyst (Discontinued)
Affirm
10.0
Branding
Adobe Business Catalyst (Discontinued)
Affirm
10.0
Mobile storefront
Adobe Business Catalyst (Discontinued)
Affirm
9.5
Product variations
Adobe Business Catalyst (Discontinued)
Affirm
9.5
Website integration
Adobe Business Catalyst (Discontinued)
Affirm
9.0
Visual customization
Adobe Business Catalyst (Discontinued)
Affirm
10.0
CMS
Adobe Business Catalyst (Discontinued)
Affirm
9.5

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
Affirm
9.5
Checkout user experience
Adobe Business Catalyst (Discontinued)
Affirm
9.5

Online Payment System

Adobe Business Catalyst (Discontinued)
Affirm
9.0
eCommerce security
Adobe Business Catalyst (Discontinued)
Affirm
9.0

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
Affirm
8.0
Promotions & discounts
Adobe Business Catalyst (Discontinued)
Affirm
8.0

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
Affirm
10.0
Order processing
Adobe Business Catalyst (Discontinued)
Affirm
10.0
Inventory management
Adobe Business Catalyst (Discontinued)
Affirm
10.0
Custom functionality
Adobe Business Catalyst (Discontinued)
Affirm
10.0

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak | TrustRadius Reviewer

Affirm

  • Customer support is always quick to respond.
  • The dashboard is very easy to navigate and has useful information.
Anonymous | TrustRadius Reviewer

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler | TrustRadius Reviewer

Affirm

  • We haven't had any issues as of yet, we are very happy with everything.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler | TrustRadius Reviewer

Affirm

Affirm 10.0
Based on 1 answer
Easy to use, simple to integrate, especially if you are using Shopify Plus. Putting everything live and active was easy. We did have to do some simple HTML/CSS to make everything look the way that we wanted it to, but that was very easy and something that we did in house. If you can do some simple style work, you won't have any issues at all.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Support Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.8
Based on 6 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.8
Based on 4 answers
Pretty easy to do
Jerry Dever | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French | TrustRadius Reviewer

Affirm

We have not used any payment plans before, this was the first for the company.
Anonymous | TrustRadius Reviewer

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever | TrustRadius Reviewer

Affirm

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz | TrustRadius Reviewer

Affirm

  • Of the customers who used Affirm, so far 80% are new customers to our site.
  • Increase in sales!!!
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Affirm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)
6.0
Affirm
10.0

Likelihood to Renew

Adobe Business Catalyst (Discontinued)
9.4
Affirm

Usability

Adobe Business Catalyst (Discontinued)
9.7
Affirm
10.0

Reliability and Availability

Adobe Business Catalyst (Discontinued)
9.0
Affirm

Performance

Adobe Business Catalyst (Discontinued)
8.2
Affirm

Support Rating

Adobe Business Catalyst (Discontinued)
8.8
Affirm

Online Training

Adobe Business Catalyst (Discontinued)
8.6
Affirm

Implementation Rating

Adobe Business Catalyst (Discontinued)
9.8
Affirm

Scalability

Adobe Business Catalyst (Discontinued)
9.0
Affirm

Add comparison