What users are saying about
58 Ratings
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Score 7.8 out of 101
6 Ratings
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Score 7.5 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Agility CMS

Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Agility CMS
WYSIWYG email editor
Adobe Business Catalyst
2.5
Agility CMS
Dynamic content
Adobe Business Catalyst
9.0
Agility CMS
Ability to test dynamic content
Adobe Business Catalyst
7.6
Agility CMS
Landing pages
Adobe Business Catalyst
6.7
Agility CMS
A/B testing
Adobe Business Catalyst
7.0
Agility CMS
Mobile optimization
Adobe Business Catalyst
8.0
Agility CMS
Email deliverability
Adobe Business Catalyst
8.1
Agility CMS
List management
Adobe Business Catalyst
3.2
Agility CMS
Triggered drip sequences
Adobe Business Catalyst
6.8
Agility CMS

Lead Management

Adobe Business Catalyst
1.8
Agility CMS
Lead nurturing
Adobe Business Catalyst
1.8
Agility CMS
Lead scoring and grading
Adobe Business Catalyst
2.2
Agility CMS
Data quality management
Adobe Business Catalyst
1.4
Agility CMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Agility CMS

Campaign Management

Adobe Business Catalyst
2.4
Agility CMS
Calendaring
Adobe Business Catalyst
2.5
Agility CMS
Event/webinar marketing
Adobe Business Catalyst
2.3
Agility CMS

Social Media Marketing

Adobe Business Catalyst
8.2
Agility CMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
Agility CMS
Social profile integration
Adobe Business Catalyst
8.6
Agility CMS

Reporting & Analytics

Adobe Business Catalyst
7.1
Agility CMS
Dashboards
Adobe Business Catalyst
8.0
Agility CMS
Standard reports
Adobe Business Catalyst
7.1
Agility CMS
Custom reports
Adobe Business Catalyst
6.1
Agility CMS

Platform & Infrastructure

Adobe Business Catalyst
6.4
Agility CMS
5.5
API
Adobe Business Catalyst
7.1
Agility CMS
3.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Agility CMS
Customizability
Adobe Business Catalyst
6.0
Agility CMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Agility CMS
Internationalization / multi-language
Adobe Business Catalyst
Agility CMS
8.0

Security

Adobe Business Catalyst
Agility CMS
6.0
Role-based user permissions
Adobe Business Catalyst
Agility CMS
6.0

Web Content Creation

Adobe Business Catalyst
Agility CMS
5.4
WYSIWYG editor
Adobe Business Catalyst
Agility CMS
6.0
Code quality / cleanliness
Adobe Business Catalyst
Agility CMS
9.0
Admin section
Adobe Business Catalyst
Agility CMS
5.0
Page templates
Adobe Business Catalyst
Agility CMS
5.0
Library of website themes
Adobe Business Catalyst
Agility CMS
5.0
Mobile optimization / responsive design
Adobe Business Catalyst
Agility CMS
4.0
Publishing workflow
Adobe Business Catalyst
Agility CMS
4.0

Web Content Management

Adobe Business Catalyst
Agility CMS
5.0
Content taxonomy
Adobe Business Catalyst
Agility CMS
5.0
SEO support
Adobe Business Catalyst
Agility CMS
4.0
Bulk management
Adobe Business Catalyst
Agility CMS
5.0
Availability / breadth of extensions
Adobe Business Catalyst
Agility CMS
6.0
Community / comment management
Adobe Business Catalyst
Agility CMS
5.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • File management within the CMS is extremely helpful as a hosting/uploading tool local to our web pages and content.
  • Ability to clone web page content across mutli-language websites takes only a few clicks, and translation can be performed easily based on default English content.
  • Ability to post shared content and link content to categories for easy organization of content on the web - post once, and serve the content up on the live site in multiple places.
No photo available

Cons

  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Pauline Kraus profile photo
  • Simplification of uploading files would be ideal - where all files are located in the Media & Documents section rather than uploaded directly to Shared Content modules. One home for all files helps us keep track of what is uploaded and what is not.
  • Better copy/paste handling of content from external programs (cleaning Word document formatting, etc.), similar to handling by Word Press and other simplified CMS would be helpful.
  • Greater control over global content such as headers/footers, multi-language implementation, etc., would allow our developers more flexibility and reduce our time coordinating with Agility support and using BOH.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
Agility CMS5.0
Based on 1 answer
I am not a part of this decision process at our organization.
Jill Angelstad profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Agility CMS9.0
Based on 1 answer
Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
No photo available

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
Agility offers a balance of simplicity and capability that other platforms don't offer. User-friendly platforms like Word Press do not offer our company the ability to fully customize our site based on our goals, but more adaptable programs like Drupal do not offer the support resources to simplify the structure of our site with pre-existing modules or professional development to meet our needs.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • It is fairly simple for our employees to make web updates via Agility CMS, and this greatly optimizes our employee efficiency.
  • We are able to load and host company files easily via Agility CMS Media & Documents, which allows minimal, quick content sharing between departments when other file sharing platforms are not available.
  • Automation platforms and tracking code easily integrate with Agility CMS global headers to allow us to seamlessly acquire analytics on our site visits and content access.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Agility CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details