What users are saying about
58 Ratings
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Score 7.8 out of 101
4 Ratings
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Score 6.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

AllProWebTools

It works very well for my cooking business.
Trisha Thiel profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
AllProWebTools
WYSIWYG email editor
Adobe Business Catalyst
2.5
AllProWebTools
Dynamic content
Adobe Business Catalyst
9.0
AllProWebTools
Ability to test dynamic content
Adobe Business Catalyst
7.5
AllProWebTools
Landing pages
Adobe Business Catalyst
6.7
AllProWebTools
A/B testing
Adobe Business Catalyst
7.0
AllProWebTools
Mobile optimization
Adobe Business Catalyst
8.0
AllProWebTools
Email deliverability
Adobe Business Catalyst
8.1
AllProWebTools
List management
Adobe Business Catalyst
3.2
AllProWebTools
Triggered drip sequences
Adobe Business Catalyst
6.8
AllProWebTools

Lead Management

Adobe Business Catalyst
1.8
AllProWebTools
Lead nurturing
Adobe Business Catalyst
1.8
AllProWebTools
Lead scoring and grading
Adobe Business Catalyst
2.2
AllProWebTools
Data quality management
Adobe Business Catalyst
1.5
AllProWebTools
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
AllProWebTools

Campaign Management

Adobe Business Catalyst
2.4
AllProWebTools
Calendaring
Adobe Business Catalyst
2.5
AllProWebTools
Event/webinar marketing
Adobe Business Catalyst
2.3
AllProWebTools

Social Media Marketing

Adobe Business Catalyst
8.2
AllProWebTools
Social sharing and campaigns
Adobe Business Catalyst
7.8
AllProWebTools
Social profile integration
Adobe Business Catalyst
8.6
AllProWebTools

Reporting & Analytics

Adobe Business Catalyst
7.1
AllProWebTools
Dashboards
Adobe Business Catalyst
8.0
AllProWebTools
Standard reports
Adobe Business Catalyst
7.1
AllProWebTools
Custom reports
Adobe Business Catalyst
6.1
AllProWebTools

Platform & Infrastructure

Adobe Business Catalyst
6.4
AllProWebTools
API
Adobe Business Catalyst
7.1
AllProWebTools
Role-based workflow & approvals
Adobe Business Catalyst
7.0
AllProWebTools
Customizability
Adobe Business Catalyst
6.0
AllProWebTools
Integration with Salesforce.com
Adobe Business Catalyst
5.5
AllProWebTools

Sales Force Automation

Adobe Business Catalyst
AllProWebTools
9.1
Customer data management / contact management
Adobe Business Catalyst
AllProWebTools
9.1
Workflow management
Adobe Business Catalyst
AllProWebTools
9.1
Quote & order management
Adobe Business Catalyst
AllProWebTools
9.1

Marketing Automation

Adobe Business Catalyst
AllProWebTools
9.1
Lead management
Adobe Business Catalyst
AllProWebTools
9.1
Email marketing
Adobe Business Catalyst
AllProWebTools
9.1

CRM Project Management

Adobe Business Catalyst
AllProWebTools
9.1
Task management
Adobe Business Catalyst
AllProWebTools
9.1
Billing and invoicing management
Adobe Business Catalyst
AllProWebTools
9.1

Customization

Adobe Business Catalyst
AllProWebTools
9.1
Custom fields
Adobe Business Catalyst
AllProWebTools
9.1

Platform

Adobe Business Catalyst
AllProWebTools
4.5
Mobile access
Adobe Business Catalyst
AllProWebTools
4.5

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • I used this service for people who had little or no budget, set up the platform and showed them how to use it. However, I would use it again if someone on a budget wanted a good looking site that could handle eCommerce.
Andrew Conniff profile photo
  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel profile photo

Screenshots

Adobe Business Catalyst

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

AllProWebTools

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*
1.  per installation
AllProWebTools Editions & Modules
AllProWebTools
Edition
Base + Website Hosting
$101
1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.