What users are saying about
58 Ratings
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Score 7.8 out of 101
1 Ratings
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Score 3 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Amaxus

Amaxus is well suited as a development platform and content management system for companies who have a dedicated, experienced development team because it has such complex functionality. It is not well suited for companies whose main content updater will be a person with limited development experience, because it is so hard to learn and understand how to use.
Laura Bruss profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Amaxus
WYSIWYG email editor
Adobe Business Catalyst
2.5
Amaxus
Dynamic content
Adobe Business Catalyst
9.0
Amaxus
Ability to test dynamic content
Adobe Business Catalyst
7.5
Amaxus
Landing pages
Adobe Business Catalyst
6.7
Amaxus
A/B testing
Adobe Business Catalyst
7.0
Amaxus
Mobile optimization
Adobe Business Catalyst
8.0
Amaxus
Email deliverability
Adobe Business Catalyst
8.1
Amaxus
List management
Adobe Business Catalyst
3.2
Amaxus
Triggered drip sequences
Adobe Business Catalyst
6.8
Amaxus

Lead Management

Adobe Business Catalyst
1.8
Amaxus
Lead nurturing
Adobe Business Catalyst
1.8
Amaxus
Lead scoring and grading
Adobe Business Catalyst
2.2
Amaxus
Data quality management
Adobe Business Catalyst
1.5
Amaxus
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Amaxus

Campaign Management

Adobe Business Catalyst
2.4
Amaxus
Calendaring
Adobe Business Catalyst
2.5
Amaxus
Event/webinar marketing
Adobe Business Catalyst
2.3
Amaxus

Social Media Marketing

Adobe Business Catalyst
8.2
Amaxus
Social sharing and campaigns
Adobe Business Catalyst
7.8
Amaxus
Social profile integration
Adobe Business Catalyst
8.6
Amaxus

Reporting & Analytics

Adobe Business Catalyst
7.1
Amaxus
Dashboards
Adobe Business Catalyst
8.0
Amaxus
Standard reports
Adobe Business Catalyst
7.1
Amaxus
Custom reports
Adobe Business Catalyst
6.1
Amaxus

Platform & Infrastructure

Adobe Business Catalyst
6.4
Amaxus
6.0
API
Adobe Business Catalyst
7.1
Amaxus
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Amaxus
Customizability
Adobe Business Catalyst
6.0
Amaxus
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Amaxus
Internationalization / multi-language
Adobe Business Catalyst
Amaxus
6.0

Security

Adobe Business Catalyst
Amaxus
9.0
Role-based user permissions
Adobe Business Catalyst
Amaxus
9.0

Web Content Creation

Adobe Business Catalyst
Amaxus
7.4
WYSIWYG editor
Adobe Business Catalyst
Amaxus
5.0
Code quality / cleanliness
Adobe Business Catalyst
Amaxus
6.0
Admin section
Adobe Business Catalyst
Amaxus
6.0
Page templates
Adobe Business Catalyst
Amaxus
10.0
Library of website themes
Adobe Business Catalyst
Amaxus
8.0
Mobile optimization / responsive design
Adobe Business Catalyst
Amaxus
10.0
Publishing workflow
Adobe Business Catalyst
Amaxus
8.0
Form generator
Adobe Business Catalyst
Amaxus
6.0

Web Content Management

Adobe Business Catalyst
Amaxus
7.3
Content taxonomy
Adobe Business Catalyst
Amaxus
7.0
Availability / breadth of extensions
Adobe Business Catalyst
Amaxus
10.0
Community / comment management
Adobe Business Catalyst
Amaxus
5.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • There is a lot of flexibility and power with what you can do.
  • The client has a lot of power to make changes on their own without needing a development team.
Laura Bruss profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • There is a huge learning curve for developers. All our new website builds were going beyond the timeline because of the learning curve.
  • It is very complex and teaching our clients how to use it required several training sessions.
Laura Bruss profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
I have used an in-house CMS which was very simple and only allowed the user to update very basic templated content, and I have used Sitecore, which is sort of like a middle-of-the-road. Sitecore is great because it allows for the user to have a lot of control over templates and updating content, but it's not so complex that it is very difficult and time-consuming to learn how to use, like Amaxus.
Laura Bruss profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • It has a negative impact because it put us back on our timelines.
  • It had a negative impact because our customers didn't like the learning curve to use it.
  • It had a negative impact because it caused so much stress among our team to learn it.
Laura Bruss profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amaxus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details