What users are saying about
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.
Jeff French profile photo

Clickability

As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Clickability
WYSIWYG email editor
Adobe Business Catalyst
2.5
Clickability
Dynamic content
Adobe Business Catalyst
9.0
Clickability
Ability to test dynamic content
Adobe Business Catalyst
7.5
Clickability
Landing pages
Adobe Business Catalyst
6.7
Clickability
A/B testing
Adobe Business Catalyst
7.0
Clickability
Mobile optimization
Adobe Business Catalyst
8.0
Clickability
Email deliverability
Adobe Business Catalyst
8.1
Clickability
List management
Adobe Business Catalyst
3.2
Clickability
Triggered drip sequences
Adobe Business Catalyst
6.8
Clickability

Lead Management

Adobe Business Catalyst
1.8
Clickability
Lead nurturing
Adobe Business Catalyst
1.8
Clickability
Lead scoring and grading
Adobe Business Catalyst
2.2
Clickability
Data quality management
Adobe Business Catalyst
1.5
Clickability
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Clickability

Campaign Management

Adobe Business Catalyst
2.4
Clickability
Calendaring
Adobe Business Catalyst
2.5
Clickability
Event/webinar marketing
Adobe Business Catalyst
2.3
Clickability

Social Media Marketing

Adobe Business Catalyst
8.2
Clickability
Social sharing and campaigns
Adobe Business Catalyst
7.8
Clickability
Social profile integration
Adobe Business Catalyst
8.6
Clickability

Reporting & Analytics

Adobe Business Catalyst
7.1
Clickability
Dashboards
Adobe Business Catalyst
8.0
Clickability
Standard reports
Adobe Business Catalyst
7.1
Clickability
Custom reports
Adobe Business Catalyst
6.1
Clickability

Platform & Infrastructure

Adobe Business Catalyst
6.4
Clickability
8.0
API
Adobe Business Catalyst
7.1
Clickability
8.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Clickability
Customizability
Adobe Business Catalyst
6.0
Clickability
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Clickability
Internationalization / multi-language
Adobe Business Catalyst
Clickability
8.0

Security

Adobe Business Catalyst
Clickability
9.0
Role-based user permissions
Adobe Business Catalyst
Clickability
9.0

Web Content Creation

Adobe Business Catalyst
Clickability
7.7
WYSIWYG editor
Adobe Business Catalyst
Clickability
8.0
Code quality / cleanliness
Adobe Business Catalyst
Clickability
9.0
Admin section
Adobe Business Catalyst
Clickability
9.0
Page templates
Adobe Business Catalyst
Clickability
9.9
Library of website themes
Adobe Business Catalyst
Clickability
1.0
Mobile optimization / responsive design
Adobe Business Catalyst
Clickability
9.0
Publishing workflow
Adobe Business Catalyst
Clickability
8.0

Web Content Management

Adobe Business Catalyst
Clickability
7.4
Content taxonomy
Adobe Business Catalyst
Clickability
9.0
SEO support
Adobe Business Catalyst
Clickability
9.0
Bulk management
Adobe Business Catalyst
Clickability
8.0
Availability / breadth of extensions
Adobe Business Catalyst
Clickability
7.0
Community / comment management
Adobe Business Catalyst
Clickability
4.0

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • Clickability is good at allowing information to be updated quickly by people that don't understand HTML markup or programing.
  • Clickability has a powerful programing language.
  • Clickbility allows you to return to previous versions. This is very important when testing and if you make mistakes.
Adam Blinzler profile photo

Cons

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo
  • Adding Facebook/Social Media commenting.
  • Sharing articles and blog entries to Social Media sites.
  • Video/media clips/podcasting publishing.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
Clickability5.5
Based on 6 answers
If I still worked with my last employer, I would likely renew my use of Clickability, because the service also provides periodic software updates, wonderful email and phone support, a user community filled with end-users who are a part of the publishing field and web developers, and values our feedback
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Clickability7.5
Based on 3 answers
I have used 8 other CMS at this point and I only found one other to be easier to use and they are not for this type of market.
No photo available

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Clickability7.6
Based on 2 answers
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
No photo available

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Clickability7.3
Based on 2 answers
Have a developer on staff to work with them, even if you are not designing your site yourself.
No photo available

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
I have not used or evaluated any other similar products. The decision to select Clickability was made by the company. I believe the idea was to find a content management system that could help the company build and manage a robust website that could expand and grow. There's definitely an importance in finding a reliable product where employees could work remotely and quickly.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The CMS has been a great tool to use to close a deal.
  • Assists those who do not have much experience with back end programing.
  • The platform is far more secure because of their closed source code than platforms like wordpress or joomla.
Joel Lowther profile photo
  • Increased employee efficiency
  • Speed of posting stories, helping us against competitors
  • Ability to work from home and keep the business running 24/7
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Clickability

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details