60 Ratings
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Score 8 out of 101
1 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

I feel that Adobe Business Catalyst (BC) is best suited to small businesses and free lance designers reselling to small businesses. The whole interface is very personal and easy to use from an inexperienced perspective. This makes it a perfect platform for small business websites or even portfolio websites. Its lack of different server side protocols and languages makes it perfect for the small scale web implementation.
Dan Butler profile photo

CommerceV3

I believe CommerceV3 (CV3) is best suited for small to mid-level catalog companies. You would want to make sure to integrate CV3 with your back end system or you'll be doing a lot of manual entries or manipulating data for table uploads. You can easily manage the templates in CV3 with a basic knowledge of HTML and work up from there
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
CommerceV3
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
CommerceV3
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
CommerceV3
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
CommerceV3
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
CommerceV3
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
CommerceV3
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
CommerceV3
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
CommerceV3
List management
Adobe Business Catalyst (Discontinued)
3.1
CommerceV3
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
CommerceV3

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
CommerceV3
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
CommerceV3
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
CommerceV3
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
CommerceV3
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
CommerceV3

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
CommerceV3
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
CommerceV3
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
CommerceV3

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
CommerceV3
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
CommerceV3
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
CommerceV3

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
CommerceV3
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
CommerceV3
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
CommerceV3
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
CommerceV3

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
CommerceV3
API
Adobe Business Catalyst (Discontinued)
7.6
CommerceV3
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
CommerceV3
Customizability
Adobe Business Catalyst (Discontinued)
6.0
CommerceV3
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
CommerceV3

Online Storefront

Adobe Business Catalyst (Discontinued)
CommerceV3
8.1
Product catalog & listings
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1
Product management
Adobe Business Catalyst (Discontinued)
CommerceV3
7.3
Bulk product upload
Adobe Business Catalyst (Discontinued)
CommerceV3
8.2
Branding
Adobe Business Catalyst (Discontinued)
CommerceV3
6.4
Mobile storefront
Adobe Business Catalyst (Discontinued)
CommerceV3
7.3
Product variations
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1
Visual customization
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
CommerceV3
7.7
Abandoned cart recovery
Adobe Business Catalyst (Discontinued)
CommerceV3
8.2
Checkout user experience
Adobe Business Catalyst (Discontinued)
CommerceV3
7.3

Online Payment System

Adobe Business Catalyst (Discontinued)
CommerceV3
9.1
eCommerce security
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
CommerceV3
8.6
Promotions & discounts
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1
SEO
Adobe Business Catalyst (Discontinued)
CommerceV3
8.2

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
CommerceV3
8.6
Order processing
Adobe Business Catalyst (Discontinued)
CommerceV3
8.2
Inventory management
Adobe Business Catalyst (Discontinued)
CommerceV3
8.2
Shipping
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1
Custom functionality
Adobe Business Catalyst (Discontinued)
CommerceV3
9.1

Pros

Adobe Business Catalyst (Discontinued)

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo

CommerceV3

  • CV3 provides us a plethora of marketing tools to customize offers and campaigns to our customers. I've used BigCommerce and Shopify and neither comes close to the capability of fine tuning sales, offers, and discounts by product, category, customer and more.
  • The purpose of partnering with any e-commerce platform is to provide a secure site and stable checkout process for our customers. CV3 has been amazing at keeping our site up and running through peak traffic and attempted hacks. The checkout process has been rock solid and also integrates seamlessly with PayPal. I've used Amazon Payments in the past without incident, but decided to end that option due to Amazon's policies.
  • CV3's architecture on the back-end is designed to be plain and simple which provides an easy-to-use interface to streamline our work. The template driven structure to manage the front-end will become a favorite for most programmers in no time at all. In fact, I'm not a programmer, but do customization and design changes almost on a daily basis with ease. Any changes made to a template may be viewed on a staging server before pushing live. Templates, as well as other data may be downloaded any time for backups. Exports and imports of product data is simple and powerful allowing me to change massive amounts of data easily.
  • Customer support is always a contentious issue with most providers, however, CV3 has by far been the best I've encountered in over 30+ years of experience with software vendors. They are very responsive and escalate the issue to the proper person without having the redundancy you experience with so many other companies. They understand the issue the first time, and tell you the truth.
  • Any e-commerce business is about shipping. CV3 has the most powerful tools to control shipping. It will challenge the most creative minds on how to best merchandise products based on weight, dollar amount, global geographical location, dimensions, category, exception rules, by carrier, all the way down to the sku level which can have it's own set of rules. It gets complicated, but it works great and ties in with the promotional features as well.
No photo available

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo

CommerceV3

  • An area I'd like to see enhanced is the sku level pricing calendar. You can set specials prices to start and stop at certain dates and times, but it's fixed to certain years. You can't have your chosen items go to seasonal pricing every year at the same time, you have to change the years each year.
  • There are multiple product setups: basic, parent with children, and sub-products. Each type exports on the same datasheet all intermingled and this can be tedious isolating the different types for editing and re-import.
  • Vendor and Brand are data points on each item, but they are not controlled by a table. We end up with the same vendor or brand misspelled multiple times.
  • There is no FTP capability (PCI issue?) and no blog site with the parent domain. These have to be handled using a separate sub-domain.
  • The shipping calculator for customers should be available anywhere there is a shipping option presented during checkout.
  • Faster live times. Currently, it takes about 5 to 10 minutes to see template/product changes pushed to the live cdn.
No photo available

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

The largest competitor in my portfolio is GoDaddy. I tend to use them for larger products or for all inclusive domain registration and web presence. I prefer using BC for most everything due to its simplistic nature. It is a very streamlined product and is easy to add users from my clients as editors and managers. This makes content update and creation so much easier. It also eases the minds of content managers within my clients companies as they will have some control over what goes on the web site. GoDaddy is my go to product for customized web designs, larger projects, and anything that requires server side software not supported by BC. It tends to be more involved and time consuming and less productive for me as a small business. So while I prefer to work with BC there are just some limitations that send me over to another hosting platform.
Dan Butler profile photo

CommerceV3

In my view, CV3 meets our needs better by allowing us a much easier way to manage the front end the way the templates are structured. BigCommerce recommended using an FTP tool to download, modify, then upload. Shopify has some very sophisticated templates, which, in my mind, required a senior level programmer or lots of outsourcing for even minor changes.Neither of the other systems come close to CV3's marketing capabilities through their promotional tool without any add-ons. Shopify, for example, is stripped down and if you want a certain feature you have to find one of their approved partners, sign-up, integrate the feature and hope it works. To purchase all the features we're currently using in CV3 you'd have quite a list (and expense) of partners. Examples would be enhanced shipping capabilities or the ability to customize a product purchase.CV3 has features specifically geared for a catalog company, like request forms and capturing key codes. Plus, built-in rewards program, wishlist, gift certificates, bulk email, and data feeds for Google Shopper, Channel Advisor and SingleFeed.
No photo available

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

CommerceV3

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • The biggest returns I have seen come from using BC as an individual product in my offerings. I see that it is also growing as a product and Adobe is growing it as a lead generation platform.
  • The second biggest positive impact to my business comes from the time saved in development. My target demographic is small to medium sized businesses and BC is perfect for marketing to this demographic.
  • My biggest complaint is that there is a lack of server side customization. When clients ask me if a certain type of website or application can be done I automatically know that I cannot put that site on the BC platform.
Dan Butler profile photo

CommerceV3

  • One positive impact has been the use of product reviews. This feature has helped us weed out bad products and promote good ones while allowing customers to share their experience.
  • It's a fixed fee user agreement which favors increasing sales.
  • The stability of the checkout process has helped conversions and lowered support.
  • Having integrated inventory with our back end has helped meet customer expectations.
  • The promotional capabilities of CV3 has allowed us to provide new and different offers keeping customers engaged.
No photo available

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

CommerceV3

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,995*
1.  per store
Additional Pricing Details

Add comparison