What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Concrete5

59 Ratings
Score 6.2 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

Concrete5

Concrete5 is a good CMS for small websites that are not updated very often. I've built everything I needed with Concrete5, from booking systems, shopping carts, e-learning systems for schools. Beautiful, fast and robust websites are easily built. Don't be scared off by the relatively (compared to WP) small amount of free add-ons. It is a GOOD thing that Concrete5 does not need much of them.
Collin Berg profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Concrete5
WYSIWYG email editor
Adobe Business Catalyst
2.7
Concrete5
Dynamic content
Adobe Business Catalyst
8.9
Concrete5
Ability to test dynamic content
Adobe Business Catalyst
7.3
Concrete5
Landing pages
Adobe Business Catalyst
6.6
Concrete5
A/B testing
Adobe Business Catalyst
7.0
Concrete5
Mobile optimization
Adobe Business Catalyst
8.0
Concrete5
Email deliverability
Adobe Business Catalyst
8.2
Concrete5
List management
Adobe Business Catalyst
3.3
Concrete5
Triggered drip sequences
Adobe Business Catalyst
6.8
Concrete5

Lead Management

Adobe Business Catalyst
1.9
Concrete5
Lead nurturing
Adobe Business Catalyst
1.9
Concrete5
Lead scoring and grading
Adobe Business Catalyst
2.3
Concrete5
Data quality management
Adobe Business Catalyst
1.5
Concrete5
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Concrete5

Campaign Management

Adobe Business Catalyst
2.5
Concrete5
Calendaring
Adobe Business Catalyst
2.6
Concrete5
Event/webinar marketing
Adobe Business Catalyst
2.4
Concrete5

Social Media Marketing

Adobe Business Catalyst
8.2
Concrete5
Social sharing and campaigns
Adobe Business Catalyst
7.8
Concrete5
Social profile integration
Adobe Business Catalyst
8.6
Concrete5

Reporting & Analytics

Adobe Business Catalyst
7.1
Concrete5
Dashboards
Adobe Business Catalyst
8.1
Concrete5
Standard reports
Adobe Business Catalyst
7.1
Concrete5
Custom reports
Adobe Business Catalyst
6.2
Concrete5

Platform & Infrastructure

Adobe Business Catalyst
6.3
Concrete5
9.5
API
Adobe Business Catalyst
6.6
Concrete5
9.4
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Concrete5
Customizability
Adobe Business Catalyst
6.1
Concrete5
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Concrete5
Internationalization / multi-language
Adobe Business Catalyst
Concrete5
9.6

Security

Adobe Business Catalyst
Concrete5
8.9
Role-based user permissions
Adobe Business Catalyst
Concrete5
8.9

Web Content Creation

Adobe Business Catalyst
Concrete5
7.6
WYSIWYG editor
Adobe Business Catalyst
Concrete5
9.8
Code quality / cleanliness
Adobe Business Catalyst
Concrete5
7.9
Admin section
Adobe Business Catalyst
Concrete5
6.9
Page templates
Adobe Business Catalyst
Concrete5
7.2
Library of website themes
Adobe Business Catalyst
Concrete5
4.9
Mobile optimization / responsive design
Adobe Business Catalyst
Concrete5
8.9
Publishing workflow
Adobe Business Catalyst
Concrete5
8.9
Form generator
Adobe Business Catalyst
Concrete5
6.1

Web Content Management

Adobe Business Catalyst
Concrete5
7.4
Content taxonomy
Adobe Business Catalyst
Concrete5
8.4
SEO support
Adobe Business Catalyst
Concrete5
9.5
Bulk management
Adobe Business Catalyst
Concrete5
9.2
Availability / breadth of extensions
Adobe Business Catalyst
Concrete5
3.2
Community / comment management
Adobe Business Catalyst
Concrete5
6.8

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Easy Front End Editing - Look at what you're editing instead of trying to do things in a dashboard in a WYSIWYG editor.
  • Easily extendable with an MVC structure.
  • Easy to design themes for.
No photo available

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • Concrete5 uses Bootstrap in their UI so when developing themes that may also use Bootstrap there can be conflicts using the same classes. This has been solved somewhat in 5.7, however, by use of namespacing.
  • Concrete5's MVC structure is great in how easy you can override blocks. However, if you go nuts you can quickly rack up an obscene amount of stylesheet and "is" calls in the head of the document which can hurt performance.
  • It's been criticized for having a rather large amount of files, which can be a problem on cheaper shared hosting, but I can't speak to that personally. We've never had a problem.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
Concrete59.9
Based on 22 answers
Concrete5 doesn't cost anything and extra features and add-ons are always fairly priced (if they're not already free). The eCommerce feature only requires a one-time fee and is very useful for small to medium-sized online stores. It's an option that is available to the client in the future as well, if they're not ready to implement it at the beginning of the project. C5 is one of the easiest CMS to use according to web developers, web designers, and clients I've worked with.
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Concrete58.9
Based on 11 answers
The interface is rather sleek (uses an adaptation of Twitter's Bootstrap). If implemented well it can be VERY easy to use. The learning curve is progressive: it's easy to do simple things and along the way you learn there is a lot of power and flexibility.
Kirk Roberts profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Concrete510.0
Based on 1 answer
Since it's not tied to a central server (other than for authorizing updates and assigning licenses to specific sites), it's available pretty much 100% of the time.
David Zizza profile photo

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
Concrete59.0
Based on 1 answer
The site works extremely well, the front end flies, searches and form submissions are very fast indeed.The reason its a 9 not a ten? the back end can be a little slow at times, and this is unfair, because for the backend to be so amazing, it has to do a huge amount of work!
John Smart profile photo

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
Concrete510.0
Based on 3 answers
Concrete5 is open-source and has an incredibly strong, polite, and supportive community. You can get an answer to nearly anything you want to do with Concrete5 by googling for it, searching the Concrete5 discussion forums or stack overflow, or posting your question to the forum. Members are very courteous and do not look down on those with less knowledge. And answers are always quick, informative, and supportive.
Kevin Call profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Concrete59.8
Based on 6 answers
Some web hosts (such as mine!) have a tool allowing you to install concrete 5 with just a few clicks. If you have access to that, then it really could not be easier. If you dont, its still really easy! You just have to create a MySQL user and database
John Smart profile photo

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
Aside from being more stable and more secure, Concrete5 manages all the plugins, so risk of infection through a nasty plugin is removed.The Concrete5 user interface is much more friendly than the WordPress user interface. Ease of use, ease of install - both compelling reasons to make this your go to choice for a CMS solution. The server load is light too.There is also an excellent ecommerce plugin for Concrete5 that neatly completes the package, making this a competitor for OpenCart as well!
John Smart profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • Building our internal tool with Concrete5 increased employee efficiency as they are more independant in their processes and they understand more what they are working with.
  • Quick development process definitely increases our ROI when using Concrete5 on small websites.
  • Training sessions are shorter and occur less often as the interface is easy to learn.
Francois Simard profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Concrete5

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details