What users are saying about

Ektron

48 Ratings

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Ektron

48 Ratings
Score 5.7 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Ektron

This depends on the client and their budget to start. Ektron relative to several lower cost and open source products is expensive. on the other hand many direct competitors are equal or substantially more expensive. Ektron often is positioned because of the technology stack - .net which would put it against a more limited selection of competitors. We hit the cost question on a TCO over a period of 3 to 5 years (and not just year 1) where Ektron based on its model fairs well when cost is an issue.
Chris Chodnicki profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Ektron
WYSIWYG email editor
Adobe Business Catalyst
2.7
Ektron
Dynamic content
Adobe Business Catalyst
8.9
Ektron
Ability to test dynamic content
Adobe Business Catalyst
7.3
Ektron
Landing pages
Adobe Business Catalyst
6.6
Ektron
A/B testing
Adobe Business Catalyst
7.0
Ektron
Mobile optimization
Adobe Business Catalyst
8.0
Ektron
Email deliverability
Adobe Business Catalyst
8.2
Ektron
List management
Adobe Business Catalyst
3.3
Ektron
Triggered drip sequences
Adobe Business Catalyst
6.8
Ektron

Lead Management

Adobe Business Catalyst
1.9
Ektron
Lead nurturing
Adobe Business Catalyst
1.9
Ektron
Lead scoring and grading
Adobe Business Catalyst
2.3
Ektron
Data quality management
Adobe Business Catalyst
1.5
Ektron
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Ektron

Campaign Management

Adobe Business Catalyst
2.5
Ektron
Calendaring
Adobe Business Catalyst
2.6
Ektron
Event/webinar marketing
Adobe Business Catalyst
2.4
Ektron

Social Media Marketing

Adobe Business Catalyst
8.2
Ektron
Social sharing and campaigns
Adobe Business Catalyst
7.8
Ektron
Social profile integration
Adobe Business Catalyst
8.6
Ektron

Reporting & Analytics

Adobe Business Catalyst
7.1
Ektron
Dashboards
Adobe Business Catalyst
8.1
Ektron
Standard reports
Adobe Business Catalyst
7.1
Ektron
Custom reports
Adobe Business Catalyst
6.2
Ektron

Platform & Infrastructure

Adobe Business Catalyst
6.3
Ektron
5.7
API
Adobe Business Catalyst
6.7
Ektron
5.6
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Ektron
Customizability
Adobe Business Catalyst
6.1
Ektron
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Ektron
Internationalization / multi-language
Adobe Business Catalyst
Ektron
5.8

Security

Adobe Business Catalyst
Ektron
8.5
Role-based user permissions
Adobe Business Catalyst
Ektron
8.5

Web Content Creation

Adobe Business Catalyst
Ektron
5.3
WYSIWYG editor
Adobe Business Catalyst
Ektron
5.9
Code quality / cleanliness
Adobe Business Catalyst
Ektron
5.6
Admin section
Adobe Business Catalyst
Ektron
5.3
Page templates
Adobe Business Catalyst
Ektron
4.6
Library of website themes
Adobe Business Catalyst
Ektron
3.9
Mobile optimization / responsive design
Adobe Business Catalyst
Ektron
3.8
Publishing workflow
Adobe Business Catalyst
Ektron
6.3
Form generator
Adobe Business Catalyst
Ektron
6.8

Web Content Management

Adobe Business Catalyst
Ektron
5.6
Content taxonomy
Adobe Business Catalyst
Ektron
5.8
SEO support
Adobe Business Catalyst
Ektron
5.3
Bulk management
Adobe Business Catalyst
Ektron
5.0
Availability / breadth of extensions
Adobe Business Catalyst
Ektron
5.6
Community / comment management
Adobe Business Catalyst
Ektron
6.0

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • Ektron does provide the ability for developers to program additional features, widgets, and apps utilizing both .NET components and Ektron components.
  • It allows an organization to use their LDAP/AD system to automatically create user accounts and permissions.
  • By utilizing the pagebuilder module, non-developers can create new pages with a unique content structure by dragging widgets onto a page and selecting content for each widget. Some of the prebuilt widgets allow for the addition of content from YouTube, Brightcove, news feeder, calendar, blogs, flickr, etc
No photo available

Cons

  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Pauline Kraus profile photo
  • The work area is not very user friendly and is based on a file folder system similar to a Windows based system which can cause some user problems with people who use a Mac.
  • Ektron's support system works as a ticket-based system. Your ticket may sit in a queue for a day before you hear from someone.
  • The Ektron system doesn't lend itself well to responsive design.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
Ektron8.0
Based on 21 answers
Most WCM implementations can be expensive to replace especially if they have customizations and integration. They become embedded at times within the organization. We find that evaluations occur when the organizations go through a re-structuring or re-design. Typically this occurs every 2-3 years. Cost, feature sets and ease of implementation will factor into staying with Ektron. Other factors are the company health, support structure and direct relationship.
Chris Chodnicki profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Ektron6.2
Based on 4 answers
As both a manager of CMS content as well as a designer, I find the CMS to be intuitive and easy to understand. (They also have great documentation and customer support if you need it.)

Between the platform's functionality and Ektron's technical support, I use the CMS with confidence on a daily basis.
Jenn Murray profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Ektron9.2
Based on 4 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
No photo available

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
Ektron8.0
Based on 2 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Ektron7.5
Based on 2 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
No photo available

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Ektron8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

I have worked with BigCommerce, ExpressionEngine, WordPress and other custom content management systems. The speed of the setup and ease of use are the primary reasons I choose BusinessCatalyst over other systems. While the CRM and Email platform are not as extensive as others, it provides a one stop solution to clients
Aaron Landry profile photo
Our purchase was years ago, but at the time, Ektron was one of the few full-featured content management systems that fit our organization's budget. Others at the same price-point lacked features and flexibility.
Bart Johnson profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Complete reporting connecting dollars spent on marketing to dollars earned as revenue
  • Faster turn-around on ideas into market-ready content
  • Better service to clients through greater usability in account management
Kristi Millsap, MBA profile photo
  • Being a government entity, our primary objective is to provide constituents with relative and timely information from numerous departments. Ektron's CMS has allowed us to do so in an organized, efficient, and timely manner.
  • By upgrading to version 9.0 in our re-design phase, we will be able to provide our site visitors with a responsive website to better serve them.
  • Being simple to use, the Ektron CMS allows us to train individuals (who are not necessarily tech-savvy) to update content on behalf of their departments.
Jenn Murray profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Business Catalyst More Information

Ektron

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ektron More Information