59 Ratings
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Score 7.9 out of 101
21 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Episerver Web Content Management

Key Questions To Ask:
  • What is your current technology stack and/or what technology is your in-house developers able to support?
  • What is your current budget for (1) Software (2) Annual Software Subscription (3) Implementation Services?
  • What are the top 3 business challenges you are expecting to resolve with this purchase?
  • How many CMS authors will need to have access to the system?
  • What role will digital marketing play in your decision making process?
  • What role will eCommerce play in your decision making process?
  • What business requirements do you have that will not be met by out-of-the-box features of the platform?
  • Does your site need to support translations (now or in the future)?
  • Where will the site be hosted (IE: On your servers, the cloud, etc)?
  • What is your timeline for implementation?
Jonathan Graham profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Episerver Web Content Management
WYSIWYG email editor
Adobe Business Catalyst
2.5
Episerver Web Content Management
Dynamic content
Adobe Business Catalyst
9.0
Episerver Web Content Management
Ability to test dynamic content
Adobe Business Catalyst
7.7
Episerver Web Content Management
Landing pages
Adobe Business Catalyst
6.8
Episerver Web Content Management
A/B testing
Adobe Business Catalyst
7.0
Episerver Web Content Management
Mobile optimization
Adobe Business Catalyst
8.0
Episerver Web Content Management
Email deliverability
Adobe Business Catalyst
8.1
Episerver Web Content Management
List management
Adobe Business Catalyst
3.1
Episerver Web Content Management
Triggered drip sequences
Adobe Business Catalyst
6.8
Episerver Web Content Management

Lead Management

Adobe Business Catalyst
1.8
Episerver Web Content Management
Lead nurturing
Adobe Business Catalyst
1.7
Episerver Web Content Management
Lead scoring and grading
Adobe Business Catalyst
2.2
Episerver Web Content Management
Data quality management
Adobe Business Catalyst
1.4
Episerver Web Content Management
Automated sales alerts and tasks
Adobe Business Catalyst
1.7
Episerver Web Content Management

Campaign Management

Adobe Business Catalyst
2.4
Episerver Web Content Management
Calendaring
Adobe Business Catalyst
2.5
Episerver Web Content Management
Event/webinar marketing
Adobe Business Catalyst
2.3
Episerver Web Content Management

Social Media Marketing

Adobe Business Catalyst
8.2
Episerver Web Content Management
Social sharing and campaigns
Adobe Business Catalyst
7.8
Episerver Web Content Management
Social profile integration
Adobe Business Catalyst
8.6
Episerver Web Content Management

Reporting & Analytics

Adobe Business Catalyst
7.0
Episerver Web Content Management
Dashboards
Adobe Business Catalyst
8.0
Episerver Web Content Management
Standard reports
Adobe Business Catalyst
7.0
Episerver Web Content Management
Custom reports
Adobe Business Catalyst
6.1
Episerver Web Content Management

Platform & Infrastructure

Adobe Business Catalyst
6.5
Episerver Web Content Management
7.9
API
Adobe Business Catalyst
7.3
Episerver Web Content Management
8.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Episerver Web Content Management
Customizability
Adobe Business Catalyst
6.0
Episerver Web Content Management
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Episerver Web Content Management
Internationalization / multi-language
Adobe Business Catalyst
Episerver Web Content Management
7.8

Security

Adobe Business Catalyst
Episerver Web Content Management
7.4
Role-based user permissions
Adobe Business Catalyst
Episerver Web Content Management
7.4

Web Content Creation

Adobe Business Catalyst
Episerver Web Content Management
7.0
WYSIWYG editor
Adobe Business Catalyst
Episerver Web Content Management
6.5
Code quality / cleanliness
Adobe Business Catalyst
Episerver Web Content Management
6.7
Admin section
Adobe Business Catalyst
Episerver Web Content Management
7.0
Page templates
Adobe Business Catalyst
Episerver Web Content Management
6.9
Library of website themes
Adobe Business Catalyst
Episerver Web Content Management
7.0
Mobile optimization / responsive design
Adobe Business Catalyst
Episerver Web Content Management
7.7
Publishing workflow
Adobe Business Catalyst
Episerver Web Content Management
6.4
Form generator
Adobe Business Catalyst
Episerver Web Content Management
7.5

Web Content Management

Adobe Business Catalyst
Episerver Web Content Management
6.7
Content taxonomy
Adobe Business Catalyst
Episerver Web Content Management
7.5
SEO support
Adobe Business Catalyst
Episerver Web Content Management
6.8
Bulk management
Adobe Business Catalyst
Episerver Web Content Management
6.3
Availability / breadth of extensions
Adobe Business Catalyst
Episerver Web Content Management
5.5
Community / comment management
Adobe Business Catalyst
Episerver Web Content Management
7.5

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • The content management framework has been built very nicely and it completely stands up to the promise that it makes of being the best in the market. Not that I've tried all of the other products, but choices ruin decision making and I'm sticking to this one.
  • They are constantly working towards bettering themselves and that's the promise I need from my content management platform company. Reiterate and improvise.
  • APIs are one of my greatest accomplishments that this product has as they are extensively available and are very developer friendly.
No photo available

Cons

  • They do not have the ability to create and build custom plug-ins for use on websites.
  • They do not support every payment gateway, they support the major ones, and most others, but if you have some very unusual payment gateway, it might not be supported.
  • The custom web apps were absolutely one of my favorite parts of this system, and it is really a shame that they do not allow them to be used on all tiers of the website, you have to get the web commerce tier to edit and use them.
Jonathan Hodak profile photo
  • Overall the product is good. I appreciate the variety in the add-on and think that there is a lot of opportunity to expand the add-on options to support more MA platforms, more translation services, etc.
  • The ability to leverage Google Analytics in page is great. I think a tighter integration here would be awesome because there are still pieces of the story you need from Google Analytics so you may be bouncing back and forth between systems.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
Episerver Web Content Management8.8
Based on 7 answers
EPiServer has a price point that is strongly competitive with a vast amount of onboard features. Because of this, it is easy to achieve a quick ROI and rationalize the continued use of the EPiServer product
Chris Osterhout profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Episerver Web Content Management8.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Episerver Web Content Management5.5
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo
EPiServer had the right mix of features and cost for what we were looking for. We especially liked the robust translation and localization options since we needed to support multiple languages in many different locations. The support options have gotten better and better over the years as has their update schedule
Aaron Meier profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Surprisingly enough and despite having a second, less expensive hosting solution, a majority of our clients prefer to use the Adobe Business Catalyst solution. We are then able to enjoy the commissions that are returned as we sign up new customers for annual contracts.
  • Being able to store and utilize data that comes from web form submissions has been very helpful in customer retention since we became a partner in 2011. Since that time, we have only lost two clients. That's 3 times better than our other hosting solution.
  • Our largest negative impact has come from having only one choice in SSLs. For example, we had a great client in a local and growing bank. We spent 2 months getting the web site built to their specifications and we were very clear on the SSL situation. However, once the site went live, problems arose. In the past they had submitted their site to search engines with their secure URL and that was all that was indexed. Then when their customers searched for their site and clicked on the secure URL, it either showed that the site could not be found OR it said that they were entering to a site with an unverified SSL. People would then call the bank and complain. We then had to quickly move their site to another solution costing us days of re-development time and resources.
Jeff French profile photo
  • Increased efficiency (updates moved from developers and into the hands of content creators)
  • Real-time updates
Aaron Meier profile photo

Screenshots

Adobe Business Catalyst

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Business Catalyst More Information

Episerver Web Content Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Episerver Web Content Management More Information