<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
55 Ratings
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Episerver CMS

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.7 out of 100

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor | TrustRadius Reviewer

Episerver CMS

Episerver CMS provides a very well rounded system that will meet the needs of most businesses, in my experience. The biggest draw-back that I've seen with the underlying system is the response time in the back-end. Being on the digital experience cloud allows you to spread the load between services, but our experience has shown, even with a distributed network, the response time on the back-end can prove time-consuming and have delays in loading for content writers/editors. If there's a lot of hands-on, constantly, you will need to make sure the architecture has the response time your team needs.
Sean Haddy | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.5
Episerver CMS
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.3
Episerver CMS
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Episerver CMS
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.9
Episerver CMS
Landing pages
Adobe Business Catalyst (Discontinued)
7.0
Episerver CMS
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Episerver CMS
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Episerver CMS
Email deliverability reporting
Adobe Business Catalyst (Discontinued)
7.9
Episerver CMS
List management
Adobe Business Catalyst (Discontinued)
3.0
Episerver CMS
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Episerver CMS

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Episerver CMS
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Episerver CMS
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Episerver CMS
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Episerver CMS
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.6
Episerver CMS

Campaign Management

Adobe Business Catalyst (Discontinued)
2.3
Episerver CMS
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Episerver CMS
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Episerver CMS

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Episerver CMS
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Episerver CMS
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Episerver CMS

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Episerver CMS
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Episerver CMS
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Episerver CMS
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Episerver CMS

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.6
Episerver CMS
5.9
API
Adobe Business Catalyst (Discontinued)
7.9
Episerver CMS
5.6
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Episerver CMS
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Episerver CMS
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Episerver CMS
Internationalization / multi-language
Adobe Business Catalyst (Discontinued)
Episerver CMS
6.3

Security

Adobe Business Catalyst (Discontinued)
Episerver CMS
7.7
Role-based user permissions
Adobe Business Catalyst (Discontinued)
Episerver CMS
7.7

Web Content Creation

Adobe Business Catalyst (Discontinued)
Episerver CMS
5.4
WYSIWYG editor
Adobe Business Catalyst (Discontinued)
Episerver CMS
7.0
Code quality / cleanliness
Adobe Business Catalyst (Discontinued)
Episerver CMS
5.4
Admin section
Adobe Business Catalyst (Discontinued)
Episerver CMS
6.3
Page templates
Adobe Business Catalyst (Discontinued)
Episerver CMS
4.0
Library of website themes
Adobe Business Catalyst (Discontinued)
Episerver CMS
3.6
Mobile optimization / responsive design
Adobe Business Catalyst (Discontinued)
Episerver CMS
5.2
Publishing workflow
Adobe Business Catalyst (Discontinued)
Episerver CMS
7.0
Form generator
Adobe Business Catalyst (Discontinued)
Episerver CMS
5.0

Web Content Management

Adobe Business Catalyst (Discontinued)
Episerver CMS
5.5
Content taxonomy
Adobe Business Catalyst (Discontinued)
Episerver CMS
6.0
SEO support
Adobe Business Catalyst (Discontinued)
Episerver CMS
5.4
Bulk management
Adobe Business Catalyst (Discontinued)
Episerver CMS
6.4
Availability / breadth of extensions
Adobe Business Catalyst (Discontinued)
Episerver CMS
4.4
Community / comment management
Adobe Business Catalyst (Discontinued)
Episerver CMS
5.2

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak | TrustRadius Reviewer

Episerver CMS

  • Innovation - EPiServer is constantly looking at ways to improve their product and partner with organizations that can develop add-ons to improve the overall features of the core platform. For Example: SilverPop (marketing automation) and Celum (digital asset management).
  • Content Management - It may seem obvious that a WCM product should manage content/reuse well; but, let's be honest, not all products do what they claim to do well. In this case, EPiServer understands the core functionality and has created product that is intuitive and exceeds customer expectations in this area.
  • Previews - EPiServer has built-in templates (emulators) that allow you to easily confirm how your content is going to be displayed on a variety of devices before you publish your content. This is advantageous as it eliminates the guess work and need to redo content (or even code) after you've gone to production because you weren't able to thoroughly test it before hand.
Jonathan Graham | TrustRadius Reviewer

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler | TrustRadius Reviewer

Episerver CMS

  • The website, including the editing portion, seems to be down quite often - so that we cannot make changes - or it allows us to make changes but then doesn't properly save them.
  • Customer service and user support is lacking. We've reported problems to them, yet it never seems to get fixed.
Jenna Carpentier | TrustRadius Reviewer

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus | TrustRadius Reviewer

Episerver CMS

Episerver CMS 8.8
Based on 7 answers
The main reason would be because EPiServer is a great product and there aren't many other content management systems that are worth the effort it takes to re-implement an entire website on a new platform. EPiServer also seems to have a more modern approach to the features they offer and the overall design of the workarea so it's very likely that they will continue to improve in the future
Anonymous | TrustRadius Reviewer

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler | TrustRadius Reviewer

Episerver CMS

Episerver CMS 8.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever | TrustRadius Reviewer

Episerver CMS

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever | TrustRadius Reviewer

Episerver CMS

No score
No answers yet
No answers on this topic

Support Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.8
Based on 6 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus | TrustRadius Reviewer

Episerver CMS

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever | TrustRadius Reviewer

Episerver CMS

Episerver CMS 5.5
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.8
Based on 4 answers
Pretty easy to do
Jerry Dever | TrustRadius Reviewer

Episerver CMS

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French | TrustRadius Reviewer

Episerver CMS

Episerver outranks these products in most cases. There are some functions in each product that you would love in Episerver but when you sum it up Episerver is the greatest :)
Pär Wissmark | TrustRadius Reviewer

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever | TrustRadius Reviewer

Episerver CMS

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz | TrustRadius Reviewer

Episerver CMS

  • The cleanliness of the product is too damn good, hence efficiency is doubled and gets work done much faster and with a clean mind.
  • APIs and libraries or modules implementation is easy which helps during make/test setup time.
  • Nothing negative as such for now. We need to get more used to it.
Anonymous | TrustRadius Reviewer

Screenshots

Adobe Business Catalyst (Discontinued)

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Episerver CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)
6.0
Episerver CMS
5.8

Likelihood to Renew

Adobe Business Catalyst (Discontinued)
9.4
Episerver CMS
8.8

Usability

Adobe Business Catalyst (Discontinued)
9.7
Episerver CMS
8.0

Reliability and Availability

Adobe Business Catalyst (Discontinued)
9.0
Episerver CMS

Performance

Adobe Business Catalyst (Discontinued)
8.2
Episerver CMS

Support Rating

Adobe Business Catalyst (Discontinued)
8.8
Episerver CMS

Online Training

Adobe Business Catalyst (Discontinued)
8.6
Episerver CMS
5.5

Implementation Rating

Adobe Business Catalyst (Discontinued)
9.8
Episerver CMS

Scalability

Adobe Business Catalyst (Discontinued)
9.0
Episerver CMS

Add comparison