Adobe Business Catalyst<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

58 Ratings

Episerver Web Content Management<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

19 Ratings

Adobe Business Catalyst<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Episerver Web Content Management<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Episerver Web Content Management

Key Questions To Ask:
  • What is your current technology stack and/or what technology is your in-house developers able to support?
  • What is your current budget for (1) Software (2) Annual Software Subscription (3) Implementation Services?
  • What are the top 3 business challenges you are expecting to resolve with this purchase?
  • How many CMS authors will need to have access to the system?
  • What role will digital marketing play in your decision making process?
  • What role will eCommerce play in your decision making process?
  • What business requirements do you have that will not be met by out-of-the-box features of the platform?
  • Does your site need to support translations (now or in the future)?
  • Where will the site be hosted (IE: On your servers, the cloud, etc)?
  • What is your timeline for implementation?
Jonathan Graham profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Episerver Web Content Management
WYSIWYG email editor
Adobe Business Catalyst
2.6
Episerver Web Content Management
Dynamic content
Adobe Business Catalyst
8.9
Episerver Web Content Management
Ability to test dynamic content
Adobe Business Catalyst
7.4
Episerver Web Content Management
Landing pages
Adobe Business Catalyst
6.7
Episerver Web Content Management
A/B testing
Adobe Business Catalyst
7.0
Episerver Web Content Management
Mobile optimization
Adobe Business Catalyst
8.0
Episerver Web Content Management
Email deliverability
Adobe Business Catalyst
8.1
Episerver Web Content Management
List management
Adobe Business Catalyst
3.3
Episerver Web Content Management
Triggered drip sequences
Adobe Business Catalyst
6.8
Episerver Web Content Management

Lead Management

Adobe Business Catalyst
1.8
Episerver Web Content Management
Lead nurturing
Adobe Business Catalyst
1.8
Episerver Web Content Management
Lead scoring and grading
Adobe Business Catalyst
2.3
Episerver Web Content Management
Data quality management
Adobe Business Catalyst
1.5
Episerver Web Content Management
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Episerver Web Content Management

Campaign Management

Adobe Business Catalyst
2.5
Episerver Web Content Management
Calendaring
Adobe Business Catalyst
2.5
Episerver Web Content Management
Event/webinar marketing
Adobe Business Catalyst
2.4
Episerver Web Content Management

Social Media Marketing

Adobe Business Catalyst
8.2
Episerver Web Content Management
Social sharing and campaigns
Adobe Business Catalyst
7.8
Episerver Web Content Management
Social profile integration
Adobe Business Catalyst
8.6
Episerver Web Content Management

Reporting & Analytics

Adobe Business Catalyst
7.1
Episerver Web Content Management
Dashboards
Adobe Business Catalyst
8.0
Episerver Web Content Management
Standard reports
Adobe Business Catalyst
7.1
Episerver Web Content Management
Custom reports
Adobe Business Catalyst
6.1
Episerver Web Content Management

Platform & Infrastructure

Adobe Business Catalyst
6.4
Episerver Web Content Management
8.2
API
Adobe Business Catalyst
6.8
Episerver Web Content Management
8.0
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Episerver Web Content Management
Customizability
Adobe Business Catalyst
6.1
Episerver Web Content Management
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Episerver Web Content Management
Internationalization / multi-language
Adobe Business Catalyst
Episerver Web Content Management
8.5

Security

Adobe Business Catalyst
Episerver Web Content Management
8.5
Role-based user permissions
Adobe Business Catalyst
Episerver Web Content Management
8.5

Web Content Creation

Adobe Business Catalyst
Episerver Web Content Management
7.2
WYSIWYG editor
Adobe Business Catalyst
Episerver Web Content Management
6.5
Code quality / cleanliness
Adobe Business Catalyst
Episerver Web Content Management
8.0
Admin section
Adobe Business Catalyst
Episerver Web Content Management
7.0
Page templates
Adobe Business Catalyst
Episerver Web Content Management
8.5
Library of website themes
Adobe Business Catalyst
Episerver Web Content Management
7.0
Mobile optimization / responsive design
Adobe Business Catalyst
Episerver Web Content Management
7.5
Publishing workflow
Adobe Business Catalyst
Episerver Web Content Management
6.0
Form generator
Adobe Business Catalyst
Episerver Web Content Management
7.5

Web Content Management

Adobe Business Catalyst
Episerver Web Content Management
6.9
Content taxonomy
Adobe Business Catalyst
Episerver Web Content Management
7.5
SEO support
Adobe Business Catalyst
Episerver Web Content Management
7.5
Bulk management
Adobe Business Catalyst
Episerver Web Content Management
6.5
Availability / breadth of extensions
Adobe Business Catalyst
Episerver Web Content Management
5.5
Community / comment management
Adobe Business Catalyst
Episerver Web Content Management
7.5

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • Content management - the drag and drop ability to build/update templates is awesome and the interface is extremely easy to learn/use.
  • Personalization - building user segments is extremely straight forward and allows companies to deliver those tailored experiences users are looking for.
  • Multilingual.
No photo available

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • Honestly the biggest challenge we had was not with the product but with the EPiServer sales team and implementation partners. At the time at least, their sales reps just didn't seem all that interested in making a sale! It took forever and felt like a sluggish process. Additionally, they would not let us independently evaluate their implementation partners, but pushed us to work with one particular partner. We started the project with this partner but for various reasons having mostly to do with their account management capabilities and the chemistry between us, the project imploded and we had to start all over again with another partner. This setback in our timeline could have been avoided if we'd been given the option of evaluating/communicating with a few partners and making our own selection that was best for our team.
Amy Jesko profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
Episerver Web Content Management8.8
Based on 7 answers
The main reason would be because EPiServer is a great product and there aren't many other content management systems that are worth the effort it takes to re-implement an entire website on a new platform. EPiServer also seems to have a more modern approach to the features they offer and the overall design of the workarea so it's very likely that they will continue to improve in the future
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Episerver Web Content Management8.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Episerver Web Content Management5.5
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

BC may not be as customizable as these two, but it is a much more of a secure option
Joel Lowther profile photo
Ektron has been known to have issues with the WYSIWYG (what you see if what you get) editor, eSync, and the lack of bulk-upload functionality. Some of the clients that we recommended EPiServer to had websites with a lot of content/assets that need to be maintained regularly and pages that used custom templates
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Our clients Sales/Marketing team have used it, and it certainly lead to increasing conversion.
No photo available

Screenshots

Adobe Business Catalyst

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Business Catalyst More Information

Episerver Web Content Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Episerver Web Content Management More Information