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58 Ratings
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Score 7.8 out of 101
51 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

SAP Hybris

Hybris fits well into a large development organization and will need many disciplines to fully leverage. It should fit very well into SAP heavy environments and recent roadmaps indicate a tighter and tighter integration in the future. It would be a challenge for a smaller shop to cultivate the kind of knowledge diversity necessary. Getting the initial momentum may also be a challenge if you do not have a good implementation partner, at least in the early stages.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
SAP Hybris
WYSIWYG email editor
Adobe Business Catalyst
2.5
SAP Hybris
Dynamic content
Adobe Business Catalyst
9.0
SAP Hybris
Ability to test dynamic content
Adobe Business Catalyst
7.6
SAP Hybris
Landing pages
Adobe Business Catalyst
6.7
SAP Hybris
A/B testing
Adobe Business Catalyst
7.0
SAP Hybris
Mobile optimization
Adobe Business Catalyst
8.0
SAP Hybris
Email deliverability
Adobe Business Catalyst
8.1
SAP Hybris
List management
Adobe Business Catalyst
3.2
SAP Hybris
Triggered drip sequences
Adobe Business Catalyst
6.8
SAP Hybris

Lead Management

Adobe Business Catalyst
1.8
SAP Hybris
Lead nurturing
Adobe Business Catalyst
1.8
SAP Hybris
Lead scoring and grading
Adobe Business Catalyst
2.2
SAP Hybris
Data quality management
Adobe Business Catalyst
1.5
SAP Hybris
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
SAP Hybris

Campaign Management

Adobe Business Catalyst
2.4
SAP Hybris
Calendaring
Adobe Business Catalyst
2.5
SAP Hybris
Event/webinar marketing
Adobe Business Catalyst
2.3
SAP Hybris

Social Media Marketing

Adobe Business Catalyst
8.2
SAP Hybris
Social sharing and campaigns
Adobe Business Catalyst
7.8
SAP Hybris
Social profile integration
Adobe Business Catalyst
8.6
SAP Hybris

Reporting & Analytics

Adobe Business Catalyst
7.1
SAP Hybris
Dashboards
Adobe Business Catalyst
8.0
SAP Hybris
Standard reports
Adobe Business Catalyst
7.1
SAP Hybris
Custom reports
Adobe Business Catalyst
6.1
SAP Hybris

Platform & Infrastructure

Adobe Business Catalyst
6.4
SAP Hybris
API
Adobe Business Catalyst
7.1
SAP Hybris
Role-based workflow & approvals
Adobe Business Catalyst
7.0
SAP Hybris
Customizability
Adobe Business Catalyst
6.0
SAP Hybris
Integration with Salesforce.com
Adobe Business Catalyst
5.5
SAP Hybris

Online Storefront

Adobe Business Catalyst
SAP Hybris
9.5
Product catalog & listings
Adobe Business Catalyst
SAP Hybris
9.6
Product management
Adobe Business Catalyst
SAP Hybris
9.7
Bulk product upload
Adobe Business Catalyst
SAP Hybris
9.2
Branding
Adobe Business Catalyst
SAP Hybris
9.4
Mobile storefront
Adobe Business Catalyst
SAP Hybris
9.6
Product variations
Adobe Business Catalyst
SAP Hybris
9.7
Website integration
Adobe Business Catalyst
SAP Hybris
10.0
Visual customization
Adobe Business Catalyst
SAP Hybris
9.0
CMS
Adobe Business Catalyst
SAP Hybris
9.0

Online Shopping Cart

Adobe Business Catalyst
SAP Hybris
9.2
Abandoned cart recovery
Adobe Business Catalyst
SAP Hybris
9.2
Checkout user experience
Adobe Business Catalyst
SAP Hybris
9.3

Online Payment System

Adobe Business Catalyst
SAP Hybris
9.7
eCommerce security
Adobe Business Catalyst
SAP Hybris
9.7

eCommerce Marketing

Adobe Business Catalyst
SAP Hybris
9.3
Promotions & discounts
Adobe Business Catalyst
SAP Hybris
9.0
Personalized recommendations
Adobe Business Catalyst
SAP Hybris
8.8
SEO
Adobe Business Catalyst
SAP Hybris
10.0

eCommerce Business Management

Adobe Business Catalyst
SAP Hybris
9.5
Multi-site management
Adobe Business Catalyst
SAP Hybris
9.9
Order processing
Adobe Business Catalyst
SAP Hybris
9.6
Inventory management
Adobe Business Catalyst
SAP Hybris
9.0
Shipping
Adobe Business Catalyst
SAP Hybris
9.4
Custom functionality
Adobe Business Catalyst
SAP Hybris
9.7

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • SAP Hybris provides a true omnichannel across businesses
  • SAP Hybris brings a State-of-the-Art platform to customize and extend with particular business requirements
  • SAP Hybris delivers a secure and strong system to accomplish high security requirements
Ivan Boada profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • The implementation of SAP Hybris requires highly trained people with previous experience to achieve success.
  • SAP Hybris does not have a solution designed for small companies, it is a platform designed for medium and large companies, at least in Latam Market.
Ivan Boada profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
SAP Hybris9.3
Based on 2 answers
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Erin Riggers profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
SAP Hybris7.0
Based on 2 answers
Figuring out the CMS tools took some time. Supporting documentation is sparse.I also found the tools to be slow at times, making simple template edits an arduous process.
Erin Riggers profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
SAP Hybris8.0
Based on 1 answer
I give this an 8 instead of a 10 because in hindsight, while I am extremely happy with the platform and the things I've learned through my exposure to it, I also see so many areas for improvement in the outcome of my efforts. My advice to front end developers working with Hybris and/or the Java stack for the first time, is to not be intimidated by it. Question everything. Trust your intuition. Do not be afraid to refactor or completely replace something that appears integral to the platform if you see a clear benefit to doing so. It's much less far reaching than you think and the core system will not come crumbling to its knees if you make broad sweeping alterations. In fact, the energy you will expend to retool your site with a new framework will grow in tandem with the amount of time you spend hesitating, and at some point may become critical enough to force your hand while simultaneously becoming risky enough to destabilize your entire project delivery. If you don't like JQuery UI, punt it. If you don't care for the Blueprint CSS framework, burn it down. Making the strategic decision to adopt the toolset that best fits your organization from the very beginning will pay off in spades.
Erin Riggers profile photo

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
SAP Hybris has many more improved features deployed to use with its e-commerce functionality. You can easily track the product right from sale all the way to its shipping. Along with these details available in Hybris, it has different extensions with the modularity and the framework to develop new features according to your business needs.
Pradeep Bele profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Complete reporting connecting dollars spent on marketing to dollars earned as revenue
  • Faster turn-around on ideas into market-ready content
  • Better service to clients through greater usability in account management
Kristi Millsap, MBA profile photo
  • It helps to set up a solid eCommerce solution really quick that allows business to start growing sooner.
  • It's a huge platform that includes legacy solutions. It's hard to find real experts who can customize the platform.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SAP Hybris

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details