Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

IBM Digital Experience Manager

20 Ratings
Score 6.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

IBM Digital Experience Manager

IBM Web Content Manager is well suited for building content driven web sites and web portals and micro-sites. It provides robust personalization capabilities when the web content is rendered through portlets on WebSphere Portal pages.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
IBM Digital Experience Manager
WYSIWYG email editor
Adobe Business Catalyst
2.7
IBM Digital Experience Manager
Dynamic content
Adobe Business Catalyst
8.9
IBM Digital Experience Manager
Ability to test dynamic content
Adobe Business Catalyst
7.3
IBM Digital Experience Manager
Landing pages
Adobe Business Catalyst
6.6
IBM Digital Experience Manager
A/B testing
Adobe Business Catalyst
7.0
IBM Digital Experience Manager
Mobile optimization
Adobe Business Catalyst
8.0
IBM Digital Experience Manager
Email deliverability
Adobe Business Catalyst
8.2
IBM Digital Experience Manager
List management
Adobe Business Catalyst
3.3
IBM Digital Experience Manager
Triggered drip sequences
Adobe Business Catalyst
6.8
IBM Digital Experience Manager

Lead Management

Adobe Business Catalyst
1.9
IBM Digital Experience Manager
Lead nurturing
Adobe Business Catalyst
1.9
IBM Digital Experience Manager
Lead scoring and grading
Adobe Business Catalyst
2.3
IBM Digital Experience Manager
Data quality management
Adobe Business Catalyst
1.5
IBM Digital Experience Manager
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
IBM Digital Experience Manager

Campaign Management

Adobe Business Catalyst
2.5
IBM Digital Experience Manager
Calendaring
Adobe Business Catalyst
2.6
IBM Digital Experience Manager
Event/webinar marketing
Adobe Business Catalyst
2.4
IBM Digital Experience Manager

Social Media Marketing

Adobe Business Catalyst
8.2
IBM Digital Experience Manager
Social sharing and campaigns
Adobe Business Catalyst
7.8
IBM Digital Experience Manager
Social profile integration
Adobe Business Catalyst
8.6
IBM Digital Experience Manager

Reporting & Analytics

Adobe Business Catalyst
7.1
IBM Digital Experience Manager
Dashboards
Adobe Business Catalyst
8.1
IBM Digital Experience Manager
Standard reports
Adobe Business Catalyst
7.1
IBM Digital Experience Manager
Custom reports
Adobe Business Catalyst
6.2
IBM Digital Experience Manager

Platform & Infrastructure

Adobe Business Catalyst
6.3
IBM Digital Experience Manager
4.5
API
Adobe Business Catalyst
6.6
IBM Digital Experience Manager
4.5
Role-based workflow & approvals
Adobe Business Catalyst
7.1
IBM Digital Experience Manager
Customizability
Adobe Business Catalyst
6.1
IBM Digital Experience Manager
Integration with Salesforce.com
Adobe Business Catalyst
5.5
IBM Digital Experience Manager
Internationalization / multi-language
Adobe Business Catalyst
IBM Digital Experience Manager
4.5

Security

Adobe Business Catalyst
IBM Digital Experience Manager
5.4
Role-based user permissions
Adobe Business Catalyst
IBM Digital Experience Manager
5.4

Web Content Creation

Adobe Business Catalyst
IBM Digital Experience Manager
3.5
WYSIWYG editor
Adobe Business Catalyst
IBM Digital Experience Manager
7.1
Code quality / cleanliness
Adobe Business Catalyst
IBM Digital Experience Manager
3.6
Admin section
Adobe Business Catalyst
IBM Digital Experience Manager
3.6
Page templates
Adobe Business Catalyst
IBM Digital Experience Manager
2.1
Library of website themes
Adobe Business Catalyst
IBM Digital Experience Manager
2.1
Mobile optimization / responsive design
Adobe Business Catalyst
IBM Digital Experience Manager
4.5
Publishing workflow
Adobe Business Catalyst
IBM Digital Experience Manager
2.1
Form generator
Adobe Business Catalyst
IBM Digital Experience Manager
3.0

Web Content Management

Adobe Business Catalyst
IBM Digital Experience Manager
2.5
Content taxonomy
Adobe Business Catalyst
IBM Digital Experience Manager
1.9
SEO support
Adobe Business Catalyst
IBM Digital Experience Manager
2.6
Bulk management
Adobe Business Catalyst
IBM Digital Experience Manager
2.6
Availability / breadth of extensions
Adobe Business Catalyst
IBM Digital Experience Manager
2.6
Community / comment management
Adobe Business Catalyst
IBM Digital Experience Manager
2.7

Pros

  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Jeff French profile photo
  • Blending workflow perfectly with every component, item or content in system, thus maintaining accuracy of content
  • Keeping versions and history of all changes made, while providing details on when, and by whom it was changed. In this way, restore is easy and straightforward
  • Large set of components provided out of the box to ease building the authoring environment
Arwa Nababteh profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • Integration between portal pages and WCM is still not optimal, although the introduction of managed pages is a huge improvement. But adding all the changes on page and WCM in one project and one workflow is still not easy
  • Linking portal pages to site area only, and requiring a site area for each content isn't liked by customers
  • Some features like, number of views, adding comments, etc. should be out of the box
  • Some features that depend a lot on theme libraries, especially Dojo libraries, like tagging and ratting should be enhanced
Arwa Nababteh profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
IBM Digital Experience Manager5.7
Based on 6 answers
Nowadays, technology grows up faster that we realise. IBM Web Content Manager is the past, present and future solution which invests in the next generation of technology. They have always been at the top of IT solutions, improving user's needs and showing benefits to big companies. New releases and changes have been ongoing and the tool is as strong as the market demands.My recommendation is not just a business but also an IT technical point: IBM has great professionals who work hard to cooperate with their partners to build great solutions.
Alvaro Pariente Alonso profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
IBM Digital Experience Manager9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
IBM Digital Experience Manager7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
IBM Digital Experience Manager7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso profile photo

Alternatives Considered

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo
Alvaro Pariente Alonso profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
IBM Digital Experience Manager9.0
Based on 1 answer
No answer on this topic is available.

Return on Investment

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo
  • Unique, easy and user friendly solution that has increased business benefits such as a single repository for all company's products. It provides a better customer service.
  • A huge network of offices managed centrally increasing SEO, marketing, business and clients.
  • Employee efficiency reducing time through a single automated solution.
  • Internal communication within the company has been helped by Web Content Manager as a way of transparency, shared repository and networking with the goal of bringing teams and colleagues together.
Alvaro Pariente Alonso profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IBM Digital Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details