What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Jadu CMS

8 Ratings
Score 3 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.
Jeff French profile photo

Jadu CMS

Jadu is well suited for larger organizations that require many content owners and editors. It provides levels of access from editor to administrator across all the sites and pages. Be sure to select similar features to compare the product to its competitors to ensure that their are not any key features that may be missing for your Jadu implementation.
Reed Horanburg profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Jadu CMS
WYSIWYG email editor
Adobe Business Catalyst
2.7
Jadu CMS
Dynamic content
Adobe Business Catalyst
8.9
Jadu CMS
Ability to test dynamic content
Adobe Business Catalyst
7.3
Jadu CMS
Landing pages
Adobe Business Catalyst
6.6
Jadu CMS
A/B testing
Adobe Business Catalyst
7.0
Jadu CMS
Mobile optimization
Adobe Business Catalyst
8.0
Jadu CMS
Email deliverability
Adobe Business Catalyst
8.2
Jadu CMS
List management
Adobe Business Catalyst
3.3
Jadu CMS
Triggered drip sequences
Adobe Business Catalyst
6.8
Jadu CMS

Lead Management

Adobe Business Catalyst
1.9
Jadu CMS
Lead nurturing
Adobe Business Catalyst
1.9
Jadu CMS
Lead scoring and grading
Adobe Business Catalyst
2.3
Jadu CMS
Data quality management
Adobe Business Catalyst
1.5
Jadu CMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Jadu CMS

Campaign Management

Adobe Business Catalyst
2.5
Jadu CMS
Calendaring
Adobe Business Catalyst
2.6
Jadu CMS
Event/webinar marketing
Adobe Business Catalyst
2.4
Jadu CMS

Social Media Marketing

Adobe Business Catalyst
8.2
Jadu CMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
Jadu CMS
Social profile integration
Adobe Business Catalyst
8.6
Jadu CMS

Reporting & Analytics

Adobe Business Catalyst
7.1
Jadu CMS
Dashboards
Adobe Business Catalyst
8.1
Jadu CMS
Standard reports
Adobe Business Catalyst
7.1
Jadu CMS
Custom reports
Adobe Business Catalyst
6.2
Jadu CMS

Platform & Infrastructure

Adobe Business Catalyst
6.3
Jadu CMS
6.0
API
Adobe Business Catalyst
6.6
Jadu CMS
3.0
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Jadu CMS
Customizability
Adobe Business Catalyst
6.1
Jadu CMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Jadu CMS
Internationalization / multi-language
Adobe Business Catalyst
Jadu CMS
9.0

Security

Adobe Business Catalyst
Jadu CMS
2.0
Role-based user permissions
Adobe Business Catalyst
Jadu CMS
2.0

Web Content Creation

Adobe Business Catalyst
Jadu CMS
3.6
WYSIWYG editor
Adobe Business Catalyst
Jadu CMS
3.0
Code quality / cleanliness
Adobe Business Catalyst
Jadu CMS
1.0
Admin section
Adobe Business Catalyst
Jadu CMS
2.0
Page templates
Adobe Business Catalyst
Jadu CMS
8.0
Mobile optimization / responsive design
Adobe Business Catalyst
Jadu CMS
7.0
Publishing workflow
Adobe Business Catalyst
Jadu CMS
1.0
Form generator
Adobe Business Catalyst
Jadu CMS
3.0

Web Content Management

Adobe Business Catalyst
Jadu CMS
1.0
Content taxonomy
Adobe Business Catalyst
Jadu CMS
1.0
SEO support
Adobe Business Catalyst
Jadu CMS
1.0
Bulk management
Adobe Business Catalyst
Jadu CMS
1.0
Availability / breadth of extensions
Adobe Business Catalyst
Jadu CMS
1.0
Community / comment management
Adobe Business Catalyst
Jadu CMS
1.0

Pros

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo
  • Provides site and content standardization
  • Provides ease of use to novice web creators
  • Provides detailed control for more advanced users
Reed Horanburg profile photo

Cons

  • There is a lot of documentation out there, but much of it is out of date or lacking in detail or specificity.
  • The biggest weakness of BC is its support. While the chat feature is good, it has long hold times and staff that is not knowledgeable about the product. I doubt anyone in support has ever even built a site with Business Catalyst before. They need US support centers with actual designers or developers who would be able actually help. It seems like 50% of our support questions should be easy but end up being escalated as a "not for the development team" or never answered.
  • The Admin UI could be more intuitive and the In-Content Editing is very difficult to actually use in practice with a novice client.
John Reitz profile photo
  • The custom HTML editor can be frustrating
  • Does not provide advanced controls and looks as well as some competitors
  • Menus to add media content are litigious and require many clicks
Reed Horanburg profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
Jadu CMS9.5
Based on 2 answers
I decided not to give it a 10 because I don't know what else is out there in terms of CMS products, and there's a bias when you've only been exposed to one product. At my current job, I used Jadu sparingly but it's easy to get reacquainted with the software and the look and feel of the CMS
Rachel Hannie profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
Jadu CMS10.0
Based on 1 answer
For the common user, Jadu is very easy to use and to understand. For the more complex user/administrator, there's a lot of power to be harnessed in HTML editing, creating widgets, editing styles, creating workflows, and other advanced features Jadu can work up for the customer.
Rachel Hannie profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
Jerry Dever profile photo
Compared to WordPress, Jadu provides excellent rights and access management. It can be fined tuned at any level to get the options right to just what you are looking for. It is not quite as user friendly or able to be updated as WordPress but may be better for larger organizations or implementations.
Reed Horanburg profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Complete reporting connecting dollars spent on marketing to dollars earned as revenue
  • Faster turn-around on ideas into market-ready content
  • Better service to clients through greater usability in account management
Kristi Millsap, MBA profile photo
  • Increased employee efficiency
  • Able to empower content providers
  • Ability to access and develop in the cloud
Reed Horanburg profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jadu CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details