What users are saying about
58 Ratings
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Score 7.8 out of 101
4 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

KalioCommerce

KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
Monique Trulson profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
KalioCommerce
WYSIWYG email editor
Adobe Business Catalyst
2.5
KalioCommerce
Dynamic content
Adobe Business Catalyst
9.0
KalioCommerce
Ability to test dynamic content
Adobe Business Catalyst
7.6
KalioCommerce
Landing pages
Adobe Business Catalyst
6.7
KalioCommerce
A/B testing
Adobe Business Catalyst
7.0
KalioCommerce
Mobile optimization
Adobe Business Catalyst
8.0
KalioCommerce
Email deliverability
Adobe Business Catalyst
8.1
KalioCommerce
List management
Adobe Business Catalyst
3.2
KalioCommerce
Triggered drip sequences
Adobe Business Catalyst
6.8
KalioCommerce

Lead Management

Adobe Business Catalyst
1.8
KalioCommerce
Lead nurturing
Adobe Business Catalyst
1.8
KalioCommerce
Lead scoring and grading
Adobe Business Catalyst
2.2
KalioCommerce
Data quality management
Adobe Business Catalyst
1.5
KalioCommerce
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
KalioCommerce

Campaign Management

Adobe Business Catalyst
2.4
KalioCommerce
Calendaring
Adobe Business Catalyst
2.5
KalioCommerce
Event/webinar marketing
Adobe Business Catalyst
2.3
KalioCommerce

Social Media Marketing

Adobe Business Catalyst
8.2
KalioCommerce
Social sharing and campaigns
Adobe Business Catalyst
7.8
KalioCommerce
Social profile integration
Adobe Business Catalyst
8.6
KalioCommerce

Reporting & Analytics

Adobe Business Catalyst
7.1
KalioCommerce
Dashboards
Adobe Business Catalyst
8.0
KalioCommerce
Standard reports
Adobe Business Catalyst
7.1
KalioCommerce
Custom reports
Adobe Business Catalyst
6.1
KalioCommerce

Platform & Infrastructure

Adobe Business Catalyst
6.4
KalioCommerce
API
Adobe Business Catalyst
7.1
KalioCommerce
Role-based workflow & approvals
Adobe Business Catalyst
7.0
KalioCommerce
Customizability
Adobe Business Catalyst
6.0
KalioCommerce
Integration with Salesforce.com
Adobe Business Catalyst
5.5
KalioCommerce

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • Complete access to all levels of the platform - I'm not limited to only the data and templates, I can actually go much deeper, which offers far more flexibility than many platforms.
  • Able to support the latest design approaches and integrate with any tools I choose.
  • Wonderful customer support - not only there to help solve issues or implement various functionality, but also there to share the latest insights and research to help our business grow.
Monique Trulson profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • Some form of version control for the code is badly needed for my team.
  • Documentation could be improved.
Monique Trulson profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
KalioCommerce9.3
Based on 3 answers
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
Monique Trulson profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
KalioCommerce9.1
Based on 1 answer
No answer on this topic is available.

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
KalioCommerce6.0
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The largest competitor in my portfolio is GoDaddy. I tend to use them for larger products or for all inclusive domain registration and web presence. I prefer using BC for most everything due to its simplistic nature. It is a very streamlined product and is easy to add users from my clients as editors and managers. This makes content update and creation so much easier. It also eases the minds of content managers within my clients companies as they will have some control over what goes on the web site. GoDaddy is my go to product for customized web designs, larger projects, and anything that requires server side software not supported by BC. It tends to be more involved and time consuming and less productive for me as a small business. So while I prefer to work with BC there are just some limitations that send me over to another hosting platform.
Dan Butler profile photo
Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
Monique Trulson profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The biggest returns I have seen come from using BC as an individual product in my offerings. I see that it is also growing as a product and Adobe is growing it as a lead generation platform.
  • The second biggest positive impact to my business comes from the time saved in development. My target demographic is small to medium sized businesses and BC is perfect for marketing to this demographic.
  • My biggest complaint is that there is a lack of server side customization. When clients ask me if a certain type of website or application can be done I automatically know that I cannot put that site on the BC platform.
Dan Butler profile photo
  • Increased efficiency for my team in regards to keeping the website content updated, ensuring all products are available
  • Better customer experience as a direct result of the ease and ability to implement any tools or functionality we want
  • Deeper insights into our business as a result of combined analytics available
Monique Trulson profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

KalioCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details