What users are saying about
60 Ratings
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Score 8 out of 101
77 Ratings
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Score 8 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Kentico

Well suited for marketers that do not have in-house web programming or web designing resources available. Less appropriate for people that aren't computer savvy (i.e. don't know how to use basic programs like email, Excel, PowerPoint) or for those who are not detail-oriented because if you skip certain steps when adding/editing content, your webpage won't render correctly and/or create negative impact for search engine optimization without you knowing it.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Kentico
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Kentico
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Kentico
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Kentico
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Kentico
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Kentico
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Kentico
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Kentico
List management
Adobe Business Catalyst (Discontinued)
3.1
Kentico
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Kentico

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Kentico
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Kentico
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Kentico
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Kentico
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Kentico

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Kentico
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Kentico
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Kentico

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Kentico
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Kentico
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Kentico

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Kentico
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Kentico
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Kentico
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Kentico

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Kentico
8.3
API
Adobe Business Catalyst (Discontinued)
7.6
Kentico
8.8
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Kentico
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Kentico
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Kentico
Internationalization / multi-language
Adobe Business Catalyst (Discontinued)
Kentico
7.9

Security

Adobe Business Catalyst (Discontinued)
Kentico
9.3
Role-based user permissions
Adobe Business Catalyst (Discontinued)
Kentico
9.3

Web Content Creation

Adobe Business Catalyst (Discontinued)
Kentico
7.9
WYSIWYG editor
Adobe Business Catalyst (Discontinued)
Kentico
7.5
Code quality / cleanliness
Adobe Business Catalyst (Discontinued)
Kentico
7.6
Admin section
Adobe Business Catalyst (Discontinued)
Kentico
9.1
Page templates
Adobe Business Catalyst (Discontinued)
Kentico
7.9
Library of website themes
Adobe Business Catalyst (Discontinued)
Kentico
4.8
Mobile optimization / responsive design
Adobe Business Catalyst (Discontinued)
Kentico
9.2
Publishing workflow
Adobe Business Catalyst (Discontinued)
Kentico
9.1
Form generator
Adobe Business Catalyst (Discontinued)
Kentico
8.3

Web Content Management

Adobe Business Catalyst (Discontinued)
Kentico
7.6
Content taxonomy
Adobe Business Catalyst (Discontinued)
Kentico
7.8
SEO support
Adobe Business Catalyst (Discontinued)
Kentico
8.2
Bulk management
Adobe Business Catalyst (Discontinued)
Kentico
6.9
Availability / breadth of extensions
Adobe Business Catalyst (Discontinued)
Kentico
7.7
Community / comment management
Adobe Business Catalyst (Discontinued)
Kentico
7.6

Pros

Adobe Business Catalyst (Discontinued)

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo

Kentico

  • The primary selling point of Kentico is its tremendous value for the licensing dollar. When compared to high-dollar CMSs, Kentico provides a 95% of the functionality of a system like Sitecore or AEM at a fifth of the price.
  • The development model for Kentico allows for quick entry for developers and a relatively low learning curve. Setup and install is also extremely easy.
  • The CMS admin tool itself is quite intuitive and capable for easy ramp-up by non-technical staff members.
  • Among top-tier CMS vendors, Kentico has far and away the best support and documentation available in the marketplace.
Eric Wiley profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • If a customer has a query they don't listen to the customer they just look at ways to hide behind BC company policy. In the UK if a customer changes a subscription plan by law they have a 14 day cooling off period. BC doesn't allow a plan to be changed once it’s been upgraded even if this is within a 24 hour period. I understand that BC having to comply with international law is not going to happen and that's not what a customer would expect. But what I do expect is for their accounts department to actually consider and review a customer’s requests or simple error's made without just quoting company policy.
  • In my case, I noticed our website was being tagged as NOT SECURE in Google Chrome Browser. I knew BC didn't offer SSL when I tried it a few years back but that I would check to see if they added that service. Sure enough, they added SSL certificates last summer, that’s was great news. So I read that SSL only came with the Platinum Service Plan and upgraded at a cost of $264.13 . Then a few minutes later I noticed that actually, I could have purchased the SSL on my current Web commerce plan (Gold Plan) for just $80. Within 24 hours I requested the upgrade be canceled and to just add SSL to my current plan. After all, we didn’t need a Platinum plan for our needs we only needed the SSL certification. The accounting department said this was not allowed or possible due to their cancellation policy of NO REFUNDS. They even suggested I could change back to GOLD service in the summer and then pay another $80 to add the SSL that would be lost. This is not the service I would expect. In strict comparison and contrast to our domain is hosted with GoDaddy and they will allow customers to change service policy at any time and they always Pro Rata any billing need meaning the customer is never charged for a service they don't want at that time.
  • When a customer upgrades a service it should be upgraded for 12 months from the upgrade date. The old service remaining credit should be deducted from the new service subscription and BC should clearly display the upgrade price for the next 12 months. The customer should be given the opportunity to review the service cancellation policy before checking a check-box and then processing the order.
  • BC fail to communicate important service upgrades such as SSL certification added last year. Someone could have called me on that emails get lost these days so what’s wrong with a plan good old fashioned phone call
  • BC has changed their service plan names, that's not a problem in itself providing its communicated to the customer and that it is 100% adopted across all media platforms, user portal and billing etc. The WebCommerce Plan is also the Gold Plan and I was not aware of that so found it very confusing.
  • When upgrading a service plan BC should provide pop up windows to highlight the company cancellation policy which is good standard practice
Richard Taylor profile photo

Kentico

  • Kentico needs to invest in more enterprise class environment management utilities -- example: global CDN support via the CMS is sorely lacking. There are work-arounds, but it should be more elegant.
  • The Kentico staging module could be improved to support the concept of bundled releases. Current staging module functionality is good, but could be improved.
  • Kentico ecommerce support is a touch immature. While content management is superb, Kentico lags in this area when compared to many open source ecommerce engines.
  • Kentico is lacking MVC support. 99% of the time this isn't an issue for the end-user or business user, but can be a hurdle for technology teams depending on the team's makeup.
Eric Wiley profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo

Kentico

Kentico 9.1
Based on 22 answers
I don't see the industry producing a better product than this anytime soon after using many other of the CMS platforms out there.
Albert Hovingh profile photo

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Kentico

Kentico 9.0
Based on 3 answers
They are Excellent, but not perfect, there are a couple of minor features they have that I would [like to] see them improve upon.
Albert Hovingh profile photo

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Kentico

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Kentico

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

Kentico

Kentico 9.3
Based on 3 answers
Their support staff is friendly, knowledgeable, and will work with you until your issue is fixed. This could take a few phone calls back and forth, but they are very diligent in helping you.
Jessica Hester profile photo

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Kentico

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Kentico

Kentico 10.0
Based on 1 answer
The system provides many opportunities to integrate and enhance the platform and makes it easy to do so.
No photo available

Alternatives Considered

Adobe Business Catalyst (Discontinued)

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo

Kentico

WordPress - I do like WordPress, and we propose this CMS as an option to Kentico, but I firmly believe that unless everything happens to work perfectly, WordPress will cost more money to develop in the long run. Aside from that, WordPress has intrusive updates very regularly, which can break the already frail compatibility with its plugins. Ektron - I have never seen the Ektron dashboard, I have only ever designed and developed through the .aspx files. This can't be good for end-users.Sitefinity - This CMS has a very different approach to the dashboard. You can either see the tree-view of your files or pages, or you can edit that file or page - you cannot do both. I think this makes it easy for users to get lost. I find it very frustrating.
Jessica Hester profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Kentico

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo

Kentico

  • I must agree that that once over the learning curve, that employee efficiency and effectiveness has gone up.
Howie Taylor profile photo

Screenshots

Adobe Business Catalyst (Discontinued)

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Business Catalyst (Discontinued) Editions & Modules

Adobe Business Catalyst (Discontinued)
Additional Pricing Details

Kentico

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Kentico Editions & Modules

Kentico
Edition
Kentico CMS Base License for 1 Website
$4,4991
Kentico CMS Base License for 10 Websites
$16,9991
Kentico CMS Base License for Unlimited Sites
$27,9991
Kentico EMS License for 1 Website
$19,9991
Kentico EMS License for 10 Websites
$39,9991
Kentico EMS License for Unlimited Licenses
$69,9991
Kentico CMS Ultimate License for 1 Website
$9,9991
Kentico CMS Ultimate License for 10 Websites
$29,9991
Kentico CMS Ultimate License for Unlimited Websites
$49,9991
Kentico EMS Corporate
$399,0002
1. Lifetime License per Seat
2. Unlimited Users, Websites, Environments, Server Deployment, Source Code, Premium Support
Additional Pricing Details

Add comparison