What users are saying about
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.8 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Kooomo
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Kooomo
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Kooomo
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Kooomo
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Kooomo
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Kooomo
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Kooomo
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Kooomo
List management
Adobe Business Catalyst (Discontinued)
3.1
Kooomo
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Kooomo

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Kooomo
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Kooomo
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Kooomo
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Kooomo
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Kooomo

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Kooomo
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Kooomo
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Kooomo

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Kooomo
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Kooomo
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Kooomo

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Kooomo
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Kooomo
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Kooomo
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Kooomo

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Kooomo
API
Adobe Business Catalyst (Discontinued)
7.6
Kooomo
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Kooomo
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Kooomo
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Kooomo

Online Storefront

Adobe Business Catalyst (Discontinued)
Kooomo
9.2
Product catalog & listings
Adobe Business Catalyst (Discontinued)
Kooomo
9.5
Product management
Adobe Business Catalyst (Discontinued)
Kooomo
9.5
Bulk product upload
Adobe Business Catalyst (Discontinued)
Kooomo
9.1
Branding
Adobe Business Catalyst (Discontinued)
Kooomo
9.0
Mobile storefront
Adobe Business Catalyst (Discontinued)
Kooomo
9.0
Product variations
Adobe Business Catalyst (Discontinued)
Kooomo
9.4
Visual customization
Adobe Business Catalyst (Discontinued)
Kooomo
9.4
CMS
Adobe Business Catalyst (Discontinued)
Kooomo
9.1

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
Kooomo
9.2
Abandoned cart recovery
Adobe Business Catalyst (Discontinued)
Kooomo
9.0
Checkout user experience
Adobe Business Catalyst (Discontinued)
Kooomo
9.4

Online Payment System

Adobe Business Catalyst (Discontinued)
Kooomo
9.5
eCommerce security
Adobe Business Catalyst (Discontinued)
Kooomo
9.5

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
Kooomo
9.0
Promotions & discounts
Adobe Business Catalyst (Discontinued)
Kooomo
9.5
Personalized recommendations
Adobe Business Catalyst (Discontinued)
Kooomo
8.5
SEO
Adobe Business Catalyst (Discontinued)
Kooomo
8.9

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
Kooomo
8.4
Multi-site management
Adobe Business Catalyst (Discontinued)
Kooomo
6.4
Order processing
Adobe Business Catalyst (Discontinued)
Kooomo
9.5
Inventory management
Adobe Business Catalyst (Discontinued)
Kooomo
8.7
Shipping
Adobe Business Catalyst (Discontinued)
Kooomo
9.5
Custom functionality
Adobe Business Catalyst (Discontinued)
Kooomo
8.0

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

Kooomo

  • Time to market
  • Layout flexibility
  • Integration with Amazon and eBay
  • 1 click integrations
  • Background features
Marc Malagelada profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • The blog module could be improved so there is more functionality and more freedom for easy customization.
  • Multiple files upload into the Media Downloads module would be a great feature to have.
Debra Scarpa profile photo

Kooomo

  • There is always room for improvement, most are solved with its seamless upgrades in the cloud.
Marc Malagelada profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo

Kooomo

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Kooomo

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Kooomo

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Kooomo

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

Kooomo

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Kooomo

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Kooomo

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

I have worked with BigCommerce, ExpressionEngine, WordPress and other custom content management systems. The speed of the setup and ease of use are the primary reasons I choose BusinessCatalyst over other systems. While the CRM and Email platform are not as extensive as others, it provides a one stop solution to clients
Aaron Landry profile photo

Kooomo

No answers on this topic

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Kooomo

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Positive: Offering a solution to clients that need an in-depth eCommerce platform
  • Positive: A deeper understanding of the power of CRM
  • Negative: A new requirement to learn and support the platform
Victor Campos profile photo

Kooomo

  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Business Catalyst (Discontinued) Editions & Modules

Adobe Business Catalyst (Discontinued)
Additional Pricing Details

Kooomo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*
1.  per installation

Kooomo Editions & Modules

Kooomo
Edition
Marketplace connector
$5,5001
Standard Storefront (all features + Marketplace)
$22,0001
1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.

Add comparison