What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Kooomo

4 Ratings
Score 9.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Kooomo
WYSIWYG email editor
Adobe Business Catalyst
2.7
Kooomo
Dynamic content
Adobe Business Catalyst
8.9
Kooomo
Ability to test dynamic content
Adobe Business Catalyst
7.3
Kooomo
Landing pages
Adobe Business Catalyst
6.6
Kooomo
A/B testing
Adobe Business Catalyst
7.0
Kooomo
Mobile optimization
Adobe Business Catalyst
8.0
Kooomo
Email deliverability
Adobe Business Catalyst
8.2
Kooomo
List management
Adobe Business Catalyst
3.3
Kooomo
Triggered drip sequences
Adobe Business Catalyst
6.8
Kooomo

Lead Management

Adobe Business Catalyst
1.9
Kooomo
Lead nurturing
Adobe Business Catalyst
1.9
Kooomo
Lead scoring and grading
Adobe Business Catalyst
2.3
Kooomo
Data quality management
Adobe Business Catalyst
1.5
Kooomo
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Kooomo

Campaign Management

Adobe Business Catalyst
2.5
Kooomo
Calendaring
Adobe Business Catalyst
2.6
Kooomo
Event/webinar marketing
Adobe Business Catalyst
2.4
Kooomo

Social Media Marketing

Adobe Business Catalyst
8.2
Kooomo
Social sharing and campaigns
Adobe Business Catalyst
7.8
Kooomo
Social profile integration
Adobe Business Catalyst
8.6
Kooomo

Reporting & Analytics

Adobe Business Catalyst
7.1
Kooomo
Dashboards
Adobe Business Catalyst
8.1
Kooomo
Standard reports
Adobe Business Catalyst
7.1
Kooomo
Custom reports
Adobe Business Catalyst
6.2
Kooomo

Platform & Infrastructure

Adobe Business Catalyst
6.3
Kooomo
API
Adobe Business Catalyst
6.6
Kooomo
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Kooomo
Customizability
Adobe Business Catalyst
6.1
Kooomo
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Kooomo

Online Storefront

Adobe Business Catalyst
Kooomo
9.2
Product catalog & listings
Adobe Business Catalyst
Kooomo
9.5
Product management
Adobe Business Catalyst
Kooomo
9.5
Bulk product upload
Adobe Business Catalyst
Kooomo
9.1
Branding
Adobe Business Catalyst
Kooomo
8.9
Mobile storefront
Adobe Business Catalyst
Kooomo
8.9
Product variations
Adobe Business Catalyst
Kooomo
9.3
Visual customization
Adobe Business Catalyst
Kooomo
9.3
CMS
Adobe Business Catalyst
Kooomo
9.0

Online Shopping Cart

Adobe Business Catalyst
Kooomo
9.1
Abandoned cart recovery
Adobe Business Catalyst
Kooomo
8.9
Checkout user experience
Adobe Business Catalyst
Kooomo
9.3

Online Payment System

Adobe Business Catalyst
Kooomo
9.5
eCommerce security
Adobe Business Catalyst
Kooomo
9.5

eCommerce Marketing

Adobe Business Catalyst
Kooomo
8.9
Promotions & discounts
Adobe Business Catalyst
Kooomo
9.5
Personalized recommendations
Adobe Business Catalyst
Kooomo
8.4
SEO
Adobe Business Catalyst
Kooomo
8.9

eCommerce Business Management

Adobe Business Catalyst
Kooomo
8.4
Multi-site management
Adobe Business Catalyst
Kooomo
6.4
Order processing
Adobe Business Catalyst
Kooomo
9.5
Inventory management
Adobe Business Catalyst
Kooomo
8.6
Shipping
Adobe Business Catalyst
Kooomo
9.5
Custom functionality
Adobe Business Catalyst
Kooomo
7.9

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Time to market
  • Layout flexibility
  • Integration with Amazon and eBay
  • 1 click integrations
  • Background features
Marc Malagelada profile photo

Cons

  • It is SaaS, so the initial savings can seem costly if the site owner wants to redesign. It is still less costly than having a professional enterprise site built for you, but you will be limited by your budget.
  • It has been a while since I used it, but custom pages for businesses on Facebook was something that needed to be built by a developer and implemented.
Andrew Conniff profile photo
  • I think that the CMS in Kooomo is good but it could be improved in some small parts
Giorgio Ghisalberti profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

WordPress, out of the box, is a very powerful platform. It, however, might need a lot of third-party plugins to make it do exactly what a client needs. In contract, Business Catalyst, out of the box, has many more features. For certain clients, a solution like BC is the perfect one; they don't need any plugins or add-ons
Victor Campos profile photo
No answers on this topic

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster website deployment
  • Better organization since we can keep most clients under the same umbrella
  • Adobe brand recognition
Jerry Dever profile photo
  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

Kooomo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*
1.  per installation
Kooomo Editions & Modules
Kooomo
Edition
Marketplace connector
$5,5001
Standard Storefront (all features + Marketplace)
$22,0001
1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.