Adobe Business Catalyst (Discontinued) vs. Adobe Commerce (Magento Commerce)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Business Catalyst (Discontinued)
Score 8.1 out of 10
N/A
Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.
$10
per month
Adobe Commerce (Magento Commerce)
Score 8.1 out of 10
N/A
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager. It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in…N/A
Pricing
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Considered Both Products
Adobe Business Catalyst (Discontinued)
Chose Adobe Business Catalyst (Discontinued)
Adobe Business Catalyst is our favorite web content management system - it has everything built in and, being in the cloud, never needs manual updating like the open source stuff out there. It's contact database isn't as robust as SalesForce or Sugar, but it works and is …
Adobe Commerce (Magento Commerce)

No answer on this topic

Top Pros
Top Cons
Features
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Business Catalyst (Discontinued)
6.6
14 Ratings
16% below category average
Adobe Commerce (Magento Commerce)
-
Ratings
API7.911 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Adobe Commerce (Magento Commerce)
7.4
34 Ratings
4% below category average
Product catalog & listings00 Ratings8.533 Ratings
Product management00 Ratings8.034 Ratings
Bulk product upload00 Ratings7.529 Ratings
Branding00 Ratings7.030 Ratings
Mobile storefront00 Ratings6.132 Ratings
Product variations00 Ratings7.632 Ratings
Website integration00 Ratings9.032 Ratings
Visual customization00 Ratings7.534 Ratings
CMS00 Ratings5.633 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Adobe Commerce (Magento Commerce)
6.5
33 Ratings
16% below category average
Abandoned cart recovery00 Ratings6.528 Ratings
Checkout user experience00 Ratings6.533 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Adobe Commerce (Magento Commerce)
8.0
33 Ratings
4% below category average
eCommerce security00 Ratings8.033 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Adobe Commerce (Magento Commerce)
8.1
32 Ratings
7% above category average
Promotions & discounts00 Ratings9.032 Ratings
Personalized recommendations00 Ratings7.029 Ratings
SEO00 Ratings8.529 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Adobe Commerce (Magento Commerce)
8.1
34 Ratings
3% above category average
Multi-site management00 Ratings8.528 Ratings
Order processing00 Ratings8.533 Ratings
Inventory management00 Ratings8.533 Ratings
Shipping00 Ratings7.531 Ratings
Custom functionality00 Ratings7.533 Ratings
Best Alternatives
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Small Businesses
Divi
Divi
Score 9.9 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Likelihood to Recommend
6.0
(21 ratings)
8.5
(42 ratings)
Likelihood to Renew
9.4
(10 ratings)
9.8
(8 ratings)
Usability
9.7
(4 ratings)
9.0
(1 ratings)
Availability
9.0
(4 ratings)
10.0
(2 ratings)
Performance
8.2
(1 ratings)
9.0
(1 ratings)
Support Rating
8.6
(5 ratings)
8.0
(1 ratings)
Online Training
8.6
(2 ratings)
8.0
(2 ratings)
Implementation Rating
9.6
(3 ratings)
8.0
(1 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe Business Catalyst (Discontinued)Adobe Commerce (Magento Commerce)
Likelihood to Recommend
Discontinued Products
The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Read full review
Adobe
Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.
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Pros
Discontinued Products
  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
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Adobe
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
Read full review
Cons
Discontinued Products
  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
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Adobe
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
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Likelihood to Renew
Discontinued Products
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
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Adobe
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
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Usability
Discontinued Products
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
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Adobe
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
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Reliability and Availability
Discontinued Products
very few issues with availability
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Adobe
No answers on this topic
Performance
Discontinued Products
Very few issues
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Adobe
No answers on this topic
Support Rating
Discontinued Products
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
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Adobe
The technical service was impeccable. They were on point and were very knowledgeable.
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Online Training
Discontinued Products
bcgurus.com kiyuco
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Adobe
Great value for an flexible, open source platform.
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Implementation Rating
Discontinued Products
Pretty easy to do
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Adobe
No answers on this topic
Alternatives Considered
Discontinued Products
As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
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Adobe
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
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Scalability
Discontinued Products
It's easy to build small sites or large sites and there is lots of templating.
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Adobe
No answers on this topic
Return on Investment
Discontinued Products
  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
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Adobe
  • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
  • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
  • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
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ScreenShots