Magento Commerce Cloud (formerly Magento)

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144 Ratings
58 Ratings
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Score 7.8 out of 101

Magento Commerce Cloud (formerly Magento)

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144 Ratings
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Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Magento Commerce Cloud (formerly Magento)

For large-scale e-commerce websites on a dedicated server with a good web developer on staff/on call, Magento is an excellent option.For small scale e-commerce, or starter website, Magento is not the best option, and will leave your pulling your hair out.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Magento Commerce Cloud (formerly Magento)
WYSIWYG email editor
Adobe Business Catalyst
2.5
Magento Commerce Cloud (formerly Magento)
Dynamic content
Adobe Business Catalyst
9.0
Magento Commerce Cloud (formerly Magento)
Ability to test dynamic content
Adobe Business Catalyst
7.6
Magento Commerce Cloud (formerly Magento)
Landing pages
Adobe Business Catalyst
6.7
Magento Commerce Cloud (formerly Magento)
A/B testing
Adobe Business Catalyst
7.0
Magento Commerce Cloud (formerly Magento)
Mobile optimization
Adobe Business Catalyst
8.0
Magento Commerce Cloud (formerly Magento)
Email deliverability
Adobe Business Catalyst
8.1
Magento Commerce Cloud (formerly Magento)
List management
Adobe Business Catalyst
3.2
Magento Commerce Cloud (formerly Magento)
Triggered drip sequences
Adobe Business Catalyst
6.8
Magento Commerce Cloud (formerly Magento)

Lead Management

Adobe Business Catalyst
1.8
Magento Commerce Cloud (formerly Magento)
Lead nurturing
Adobe Business Catalyst
1.8
Magento Commerce Cloud (formerly Magento)
Lead scoring and grading
Adobe Business Catalyst
2.2
Magento Commerce Cloud (formerly Magento)
Data quality management
Adobe Business Catalyst
1.5
Magento Commerce Cloud (formerly Magento)
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Magento Commerce Cloud (formerly Magento)

Campaign Management

Adobe Business Catalyst
2.4
Magento Commerce Cloud (formerly Magento)
Calendaring
Adobe Business Catalyst
2.5
Magento Commerce Cloud (formerly Magento)
Event/webinar marketing
Adobe Business Catalyst
2.3
Magento Commerce Cloud (formerly Magento)

Social Media Marketing

Adobe Business Catalyst
8.2
Magento Commerce Cloud (formerly Magento)
Social sharing and campaigns
Adobe Business Catalyst
7.8
Magento Commerce Cloud (formerly Magento)
Social profile integration
Adobe Business Catalyst
8.6
Magento Commerce Cloud (formerly Magento)

Reporting & Analytics

Adobe Business Catalyst
7.1
Magento Commerce Cloud (formerly Magento)
Dashboards
Adobe Business Catalyst
8.0
Magento Commerce Cloud (formerly Magento)
Standard reports
Adobe Business Catalyst
7.1
Magento Commerce Cloud (formerly Magento)
Custom reports
Adobe Business Catalyst
6.1
Magento Commerce Cloud (formerly Magento)

Platform & Infrastructure

Adobe Business Catalyst
6.4
Magento Commerce Cloud (formerly Magento)
API
Adobe Business Catalyst
7.1
Magento Commerce Cloud (formerly Magento)
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Magento Commerce Cloud (formerly Magento)
Customizability
Adobe Business Catalyst
6.0
Magento Commerce Cloud (formerly Magento)
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Magento Commerce Cloud (formerly Magento)

Online Storefront

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0
Product catalog & listings
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.6
Product management
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.8
Bulk product upload
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.7
Branding
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.1
Mobile storefront
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0
Product variations
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.5
Website integration
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.1
Visual customization
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.5
CMS
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
5.7

Online Shopping Cart

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
5.9
Abandoned cart recovery
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
5.6
Checkout user experience
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.2

Online Payment System

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.3
eCommerce security
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.3

eCommerce Marketing

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0
Promotions & discounts
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.7
Personalized recommendations
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.5
SEO
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.9

eCommerce Business Management

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.4
Multi-site management
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.7
Order processing
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.7
Inventory management
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.4
Shipping
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0
Custom functionality
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.1

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • Magento's database really handles large amounts of data very well and is very scalable.....I actually only recommend Magento for larger ecommerce websites because I know it will easily scale to the needs.
  • Magento has an incredible support system with it's community of open-source developers .
  • Magento has many built in features that many other open-source ecommerce platforms don't have out of the box. And extending on those features is easy with extensions.
  • Of course you can't go wrong with the fact that the Community Edition of Magento is open-source, meaning free to download and use!
No photo available

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)10.0
Based on 2 answers
No answer on this topic is available.

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
No answer on this topic is available.

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
- Strong community support- Flexibility on customization- Easy API setup- Easy application setup
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Has allowed us to develop websites about 25-50% faster when compared with WordPress, Joomla, Drupal, Umbraco, Modx, Miva, etc.
  • Has eliminated the need to manually updated the content management system, which is the main weakness of WordPress
  • Has become our default web content management system, which has led to website development driving growth for our business in addition to our strategic marketing consulting and research services
Sean Parnell profile photo
  • It has allowed us to have an e-commerce solution
Stephanie Reed profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details