60 Ratings
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Score 7.9 out of 101
148 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is perfect when you need to create a data driven element for a site. The Web Apps element is great and not something other hosted CMS systems have. It is also a good product when someone wants to make use of multiple modules in one place such as having your website, CRM, online store and email marketing in one place. BC is fine for small sites, but is a bit over complicated and over-priced for a basic brochure-ware type site without any dynamic features. It also does not allow enough customization for a large enterprise level site with a demanding client. As a hosted solution, it has no ability for server-side development or other customization that might be needed on a very complex custom site.
John Reitz profile photo

Magento Commerce Cloud (formerly Magento)

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Magento Commerce Cloud (formerly Magento)
WYSIWYG email editor
Adobe Business Catalyst
2.4
Magento Commerce Cloud (formerly Magento)
Dynamic content
Adobe Business Catalyst
9.0
Magento Commerce Cloud (formerly Magento)
Ability to test dynamic content
Adobe Business Catalyst
7.7
Magento Commerce Cloud (formerly Magento)
Landing pages
Adobe Business Catalyst
6.8
Magento Commerce Cloud (formerly Magento)
A/B testing
Adobe Business Catalyst
7.0
Magento Commerce Cloud (formerly Magento)
Mobile optimization
Adobe Business Catalyst
8.0
Magento Commerce Cloud (formerly Magento)
Email deliverability
Adobe Business Catalyst
8.1
Magento Commerce Cloud (formerly Magento)
List management
Adobe Business Catalyst
3.1
Magento Commerce Cloud (formerly Magento)
Triggered drip sequences
Adobe Business Catalyst
6.8
Magento Commerce Cloud (formerly Magento)

Lead Management

Adobe Business Catalyst
1.8
Magento Commerce Cloud (formerly Magento)
Lead nurturing
Adobe Business Catalyst
1.7
Magento Commerce Cloud (formerly Magento)
Lead scoring and grading
Adobe Business Catalyst
2.2
Magento Commerce Cloud (formerly Magento)
Data quality management
Adobe Business Catalyst
1.4
Magento Commerce Cloud (formerly Magento)
Automated sales alerts and tasks
Adobe Business Catalyst
1.7
Magento Commerce Cloud (formerly Magento)

Campaign Management

Adobe Business Catalyst
2.4
Magento Commerce Cloud (formerly Magento)
Calendaring
Adobe Business Catalyst
2.5
Magento Commerce Cloud (formerly Magento)
Event/webinar marketing
Adobe Business Catalyst
2.3
Magento Commerce Cloud (formerly Magento)

Social Media Marketing

Adobe Business Catalyst
8.2
Magento Commerce Cloud (formerly Magento)
Social sharing and campaigns
Adobe Business Catalyst
7.8
Magento Commerce Cloud (formerly Magento)
Social profile integration
Adobe Business Catalyst
8.6
Magento Commerce Cloud (formerly Magento)

Reporting & Analytics

Adobe Business Catalyst
7.0
Magento Commerce Cloud (formerly Magento)
Dashboards
Adobe Business Catalyst
8.0
Magento Commerce Cloud (formerly Magento)
Standard reports
Adobe Business Catalyst
7.0
Magento Commerce Cloud (formerly Magento)
Custom reports
Adobe Business Catalyst
6.1
Magento Commerce Cloud (formerly Magento)

Platform & Infrastructure

Adobe Business Catalyst
6.5
Magento Commerce Cloud (formerly Magento)
API
Adobe Business Catalyst
7.4
Magento Commerce Cloud (formerly Magento)
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Magento Commerce Cloud (formerly Magento)
Customizability
Adobe Business Catalyst
6.0
Magento Commerce Cloud (formerly Magento)
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Magento Commerce Cloud (formerly Magento)

Online Storefront

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.9
Product catalog & listings
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.5
Product management
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.6
Bulk product upload
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.6
Branding
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.1
Mobile storefront
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0
Product variations
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.4
Website integration
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0
Visual customization
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.4
CMS
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
5.6

Online Shopping Cart

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
5.8
Abandoned cart recovery
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
5.5
Checkout user experience
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.2

Online Payment System

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.2
eCommerce security
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.2

eCommerce Marketing

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.9
Promotions & discounts
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.6
Personalized recommendations
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.4
SEO
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.8

eCommerce Business Management

Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.3
Multi-site management
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.6
Order processing
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.7
Inventory management
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.3
Shipping
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
6.9
Custom functionality
Adobe Business Catalyst
Magento Commerce Cloud (formerly Magento)
7.0

Pros

  • Get a website online quickly
  • Build small databases quickly
  • Train end-users to use BC quickly
  • Build web galleries quickly
Jerry Dever profile photo
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
No photo available

Cons

  • Need to be able to build a relational database inside BC
  • Need to be able to easily reference outside links in BC
  • Cancelling a website isn't always easy
Jerry Dever profile photo
  • Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
  • Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
  • Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's easy to use and we are invested in it now.
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
This is an easy-to-use product with a great feature set at the right price.
No photo available

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)10.0
Based on 2 answers
No answer on this topic is available.

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
No answer on this topic is available.

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
No answer on this topic is available.

Alternatives Considered

I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
Jerry Dever profile photo
Stephanie Reed profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster website deployment
  • Better organization since we can keep most clients under the same umbrella
  • Adobe brand recognition
Jerry Dever profile photo
  • It has allowed us to have an e-commerce solution
Stephanie Reed profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details