60 Ratings
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Score 8 out of 101
1 Ratings
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Score 8 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Mirakl Marketplace Platform

Management of offers and orders is working well and easy to integrate via API. Seller performance difficult to monitor and to manage with automatic rules.
Leonardo Costa profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Mirakl Marketplace Platform
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Mirakl Marketplace Platform
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Mirakl Marketplace Platform
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Mirakl Marketplace Platform
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Mirakl Marketplace Platform
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Mirakl Marketplace Platform
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Mirakl Marketplace Platform
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Mirakl Marketplace Platform
List management
Adobe Business Catalyst (Discontinued)
3.1
Mirakl Marketplace Platform
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Mirakl Marketplace Platform

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Mirakl Marketplace Platform
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Mirakl Marketplace Platform
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Mirakl Marketplace Platform
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Mirakl Marketplace Platform
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Mirakl Marketplace Platform

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Mirakl Marketplace Platform
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Mirakl Marketplace Platform
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Mirakl Marketplace Platform

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Mirakl Marketplace Platform
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Mirakl Marketplace Platform
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Mirakl Marketplace Platform

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Mirakl Marketplace Platform
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Mirakl Marketplace Platform
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Mirakl Marketplace Platform
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Mirakl Marketplace Platform

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Mirakl Marketplace Platform
API
Adobe Business Catalyst (Discontinued)
7.6
Mirakl Marketplace Platform
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Mirakl Marketplace Platform
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Mirakl Marketplace Platform
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Mirakl Marketplace Platform

Online Storefront

Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
8.8
Product catalog & listings
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
8.0
Product management
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
8.0
Bulk product upload
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
10.0
Product variations
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
8.0
Website integration
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
10.0

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
6.0
Promotions & discounts
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
6.0

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
8.3
Multi-site management
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
7.0
Order processing
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
9.0
Inventory management
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
9.0
Shipping
Adobe Business Catalyst (Discontinued)
Mirakl Marketplace Platform
8.0

Pros

Adobe Business Catalyst (Discontinued)

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo

Mirakl Marketplace Platform

  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Leonardo Costa profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo

Mirakl Marketplace Platform

  • Seller performance tools
  • Order flow
  • Payments management in a PSD2 compliant envronment
Leonardo Costa profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

More reliable; more integrated tools
Nancy Sheridan profile photo

Mirakl Marketplace Platform

In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Leonardo Costa profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Mirakl Marketplace Platform

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo

Mirakl Marketplace Platform

  • We were able to develop our marketplace which is now the biggest Italian retail marketplace and is delivering very strong results.
Leonardo Costa profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mirakl Marketplace Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison