58 Ratings
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Score 7.8 out of 101
1 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.
Jeff French profile photo

Mirakl Marketplace Platform

Management of offers and orders is working well and easy to integrate via API. Seller performance difficult to monitor and to manage with automatic rules.
Leonardo Costa profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Mirakl Marketplace Platform
WYSIWYG email editor
Adobe Business Catalyst
2.5
Mirakl Marketplace Platform
Dynamic content
Adobe Business Catalyst
9.0
Mirakl Marketplace Platform
Ability to test dynamic content
Adobe Business Catalyst
7.6
Mirakl Marketplace Platform
Landing pages
Adobe Business Catalyst
6.7
Mirakl Marketplace Platform
A/B testing
Adobe Business Catalyst
7.0
Mirakl Marketplace Platform
Mobile optimization
Adobe Business Catalyst
8.0
Mirakl Marketplace Platform
Email deliverability
Adobe Business Catalyst
8.1
Mirakl Marketplace Platform
List management
Adobe Business Catalyst
3.2
Mirakl Marketplace Platform
Triggered drip sequences
Adobe Business Catalyst
6.8
Mirakl Marketplace Platform

Lead Management

Adobe Business Catalyst
1.8
Mirakl Marketplace Platform
Lead nurturing
Adobe Business Catalyst
1.8
Mirakl Marketplace Platform
Lead scoring and grading
Adobe Business Catalyst
2.2
Mirakl Marketplace Platform
Data quality management
Adobe Business Catalyst
1.5
Mirakl Marketplace Platform
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Mirakl Marketplace Platform

Campaign Management

Adobe Business Catalyst
2.4
Mirakl Marketplace Platform
Calendaring
Adobe Business Catalyst
2.5
Mirakl Marketplace Platform
Event/webinar marketing
Adobe Business Catalyst
2.3
Mirakl Marketplace Platform

Social Media Marketing

Adobe Business Catalyst
8.2
Mirakl Marketplace Platform
Social sharing and campaigns
Adobe Business Catalyst
7.8
Mirakl Marketplace Platform
Social profile integration
Adobe Business Catalyst
8.6
Mirakl Marketplace Platform

Reporting & Analytics

Adobe Business Catalyst
7.1
Mirakl Marketplace Platform
Dashboards
Adobe Business Catalyst
8.0
Mirakl Marketplace Platform
Standard reports
Adobe Business Catalyst
7.1
Mirakl Marketplace Platform
Custom reports
Adobe Business Catalyst
6.1
Mirakl Marketplace Platform

Platform & Infrastructure

Adobe Business Catalyst
6.4
Mirakl Marketplace Platform
API
Adobe Business Catalyst
7.1
Mirakl Marketplace Platform
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Mirakl Marketplace Platform
Customizability
Adobe Business Catalyst
6.0
Mirakl Marketplace Platform
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Mirakl Marketplace Platform

Online Storefront

Adobe Business Catalyst
Mirakl Marketplace Platform
8.8
Product catalog & listings
Adobe Business Catalyst
Mirakl Marketplace Platform
8.0
Product management
Adobe Business Catalyst
Mirakl Marketplace Platform
8.0
Bulk product upload
Adobe Business Catalyst
Mirakl Marketplace Platform
10.0
Product variations
Adobe Business Catalyst
Mirakl Marketplace Platform
8.0
Website integration
Adobe Business Catalyst
Mirakl Marketplace Platform
10.0

eCommerce Marketing

Adobe Business Catalyst
Mirakl Marketplace Platform
6.0
Promotions & discounts
Adobe Business Catalyst
Mirakl Marketplace Platform
6.0

eCommerce Business Management

Adobe Business Catalyst
Mirakl Marketplace Platform
8.3
Multi-site management
Adobe Business Catalyst
Mirakl Marketplace Platform
7.0
Order processing
Adobe Business Catalyst
Mirakl Marketplace Platform
9.0
Inventory management
Adobe Business Catalyst
Mirakl Marketplace Platform
9.0
Shipping
Adobe Business Catalyst
Mirakl Marketplace Platform
8.0

Pros

  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Jeff French profile photo
  • Good API integration, easy to integrate
  • Almost complete seller platform providing all the basic features of a Marketplace and a few advanced ones
  • Good level of support of the team
  • Good level of product upgrades
Leonardo Costa profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • Seller performance tools
  • Order flow
  • Payments management in a PSD2 compliant envronment
Leonardo Costa profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst has Web Apps which makes all the difference between them and competitors. Without that, BC would be behind many of the other CMS systems out there. Being a hosted system without any maintenance needs also puts it ahead of others. LightCMS is easier for clients to use, but not as customization and Evoq or DNN is over complex but a stronger platform..
John Reitz profile photo
In 2013, when we evaluated Mirakl, we didn't find any other solution that was ready to go to market which could be compared.
Leonardo Costa profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • We were able to develop our marketplace which is now the biggest Italian retail marketplace and is delivering very strong results.
Leonardo Costa profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Mirakl Marketplace Platform

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details