What users are saying about
60 Ratings
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Score 8 out of 101
20 Ratings
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Score 6.8 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Miva

Few scenarios would cause me to steer a client toward another platform for a catalog or eCommerce project. Other than the monthly hosting cost (generally around $50 per month for MIVA), comparable platforms offer no great benefit over MIVA. I do have clients that have opted to have small eCommerce projects developed in WordPress, which does often have a lower cost and shorter production time. I would also offer the WordPress option to clients selling soft goods or needing a responsive site as these aren't MIVA features yet.
Timothy Schneider profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Miva
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Miva
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Miva
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Miva
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Miva
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Miva
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Miva
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Miva
List management
Adobe Business Catalyst (Discontinued)
3.1
Miva
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Miva

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Miva
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Miva
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Miva
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Miva
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Miva

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Miva
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Miva
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Miva

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Miva
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Miva
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Miva

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Miva
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Miva
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Miva
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Miva

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Miva
API
Adobe Business Catalyst (Discontinued)
7.6
Miva
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Miva
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Miva
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Miva

Pros

Adobe Business Catalyst (Discontinued)

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo

Miva

  • Ongoing development. MIVA has, over the years, added features and functions to the platform that keeps it both secure and feature-rich. With recent releases, for instance, MIVA is PCI compliant and many of the most used 3rd party modules have been incorporated.
  • MIVA Support. Support is responsive and can be very technical.
  • Active forum of developers. This is a great resource for those times when a client has asked for a function I've not seen used in MIVA. Developers on the MIVA forums often have suggestions or solutions to share.
Timothy Schneider profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo

Miva

  • Miva Merchant has it's own language which had a high learning curve for me to understand.
  • Customizing the template to match a html/css static site was difficult because you needed those Miva Merchant code pieces to be in the correct places.
  • It used to let people store user's credit card information and process the payment later, which, when hacked, is really bad.
No photo available

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo

Miva

Miva 7.7
Based on 15 answers
Over the past 12 years I have been extremely pleased with my overall experience using Miva Merchant. I have not found a shopping cart as powerful as Miva Merchant for $50/mo. on a dedicated server or $440/mo. on a dedicated server. The added modules, superb support, and constant evolving tools will keep me a customer for years to come!
David Limon profile photo

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo

Miva

Miva 2.1
Based on 3 answers
I won't say usability is all bad with Miva; basic product configuration isn't complicated and assigning products to categories works well. However, when you go beyond the most elementary tasks, things almost always become needlessly cumbersome and the information stored by the platform is inherently poorly organized. They've really hyped that Miva 9 released last year features a re-worked admin interface, but from our perspective they've simply given it a fresh coat of paint, made the layout passably mobile friendly, but yet still have not in a substantive way addressed the glaring deficiencies at the core of the platform itself. Adding custom admin area bookmarks is a band aid, not a proper fix.
No photo available

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Miva

Miva 9.0
Based on 1 answer
I work with multiple Miva sites daily, and uptime is fantastic. Outages are rare from my experience, and any issues have generally been short and handled quickly.
Chris Janus profile photo

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Miva

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo

Miva

Miva 5.1
Based on 2 answers
The Miva development staff generally did a good job at implementing requested new features and making functionality revisions. However, the costs can get quite steep depending on what you're asking for. Things more often than not went quite well once a project and its pricing was mutually accepted. However, it can be very difficult to get a human on the phone or by email if there's a genuine emergency. Other reviewers here have had more positive things to say, but in our experience we would be on hold on average for 30 minutes before speaking with someone when calling the tech support line.
No photo available

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Miva

Miva 9.0
Based on 1 answer
No answer on this topic is available.

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Miva

Miva 6.0
Based on 4 answers
Creating the Miva store originally took a reasonable amount of time, 2-3 months, but we were unable to migrate our orders and customer accounts from the old platform. Additional refinements were required over the following 6 months to refine the functionality and features so that they worked properly for our store and fulfillment process.
No photo available

Alternatives Considered

Adobe Business Catalyst (Discontinued)

The largest competitor in my portfolio is GoDaddy. I tend to use them for larger products or for all inclusive domain registration and web presence. I prefer using BC for most everything due to its simplistic nature. It is a very streamlined product and is easy to add users from my clients as editors and managers. This makes content update and creation so much easier. It also eases the minds of content managers within my clients companies as they will have some control over what goes on the web site. GoDaddy is my go to product for customized web designs, larger projects, and anything that requires server side software not supported by BC. It tends to be more involved and time consuming and less productive for me as a small business. So while I prefer to work with BC there are just some limitations that send me over to another hosting platform.
Dan Butler profile photo

Miva

The closest solution I found to Miva is Magento. Magento seems to be gaining popularity at a rapid pace but I think this is only because they have done a better job at marketing their product (it's an eBay Company). When comparing the two I gave the slight edge to Miva because of it's ability to accomplish tasks "outside of the box" were easier and cost less. In addition you can host Miva on a dedicated server for $440 per month while using Magento's Enterprise edition cost waaaay more than that.
David Limon profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Miva

Miva 10.0
Based on 1 answer
Miva has proven to be a great solution for smaller mom-and-pop stores through large enterprise-class businesses with tens of thousands of products. Performance is just as strong on enterprise-class stores as on considerably smaller stores, and an increasing number of marketing/sales tools are continually being added to the core Miva functionality to keep up with current marketplace demands.
Chris Janus profile photo

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Adobe Business Catalyst allows us to offer our clients a custom design, custom functionality with the use of web apps, and the ability to easily update their websites.
Debra Scarpa profile photo

Miva

  • Using Miva Merchant I have generated $1,000,000 in online revenue within the first year, twice (at two different companies).
  • The built in SEO Friendly links and ability to import/export Meta Tags allowed me to more easily index well for highly competitive keywords in Google's natural SERP's.
  • Miva's built in payment modules allowed my clients to easily accept all major credit cards, PayPal, and Amazon all at checkout which was a contributing factor to higher conversion rates.
David Limon profile photo

Screenshots

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Miva

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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