What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

MyCommerce

1 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

I feel that Adobe Business Catalyst (BC) is best suited to small businesses and free lance designers reselling to small businesses. The whole interface is very personal and easy to use from an inexperienced perspective. This makes it a perfect platform for small business websites or even portfolio websites. Its lack of different server side protocols and languages makes it perfect for the small scale web implementation.
Dan Butler profile photo

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
MyCommerce
WYSIWYG email editor
Adobe Business Catalyst
2.7
MyCommerce
Dynamic content
Adobe Business Catalyst
8.9
MyCommerce
Ability to test dynamic content
Adobe Business Catalyst
7.3
MyCommerce
Landing pages
Adobe Business Catalyst
6.6
MyCommerce
A/B testing
Adobe Business Catalyst
7.0
MyCommerce
Mobile optimization
Adobe Business Catalyst
8.0
MyCommerce
Email deliverability
Adobe Business Catalyst
8.2
MyCommerce
List management
Adobe Business Catalyst
3.3
MyCommerce
Triggered drip sequences
Adobe Business Catalyst
6.8
MyCommerce

Lead Management

Adobe Business Catalyst
1.9
MyCommerce
Lead nurturing
Adobe Business Catalyst
1.9
MyCommerce
Lead scoring and grading
Adobe Business Catalyst
2.3
MyCommerce
Data quality management
Adobe Business Catalyst
1.5
MyCommerce
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
MyCommerce

Campaign Management

Adobe Business Catalyst
2.5
MyCommerce
Calendaring
Adobe Business Catalyst
2.6
MyCommerce
Event/webinar marketing
Adobe Business Catalyst
2.4
MyCommerce

Social Media Marketing

Adobe Business Catalyst
8.2
MyCommerce
Social sharing and campaigns
Adobe Business Catalyst
7.8
MyCommerce
Social profile integration
Adobe Business Catalyst
8.6
MyCommerce

Reporting & Analytics

Adobe Business Catalyst
7.1
MyCommerce
Dashboards
Adobe Business Catalyst
8.1
MyCommerce
Standard reports
Adobe Business Catalyst
7.1
MyCommerce
Custom reports
Adobe Business Catalyst
6.2
MyCommerce

Platform & Infrastructure

Adobe Business Catalyst
6.3
MyCommerce
API
Adobe Business Catalyst
6.7
MyCommerce
Role-based workflow & approvals
Adobe Business Catalyst
7.1
MyCommerce
Customizability
Adobe Business Catalyst
6.1
MyCommerce
Integration with Salesforce.com
Adobe Business Catalyst
5.5
MyCommerce

Pros

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak profile photo

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
MyCommerce7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More reliable; more integrated tools
Nancy Sheridan profile photo
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MyCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details