60 Ratings
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Score 8 out of 101
1 Ratings
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Score 7 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
MyCommerce
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
MyCommerce
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
MyCommerce
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
MyCommerce
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
MyCommerce
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
MyCommerce
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
MyCommerce
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
MyCommerce
List management
Adobe Business Catalyst (Discontinued)
3.1
MyCommerce
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
MyCommerce

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
MyCommerce
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
MyCommerce
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
MyCommerce
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
MyCommerce
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
MyCommerce

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
MyCommerce
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
MyCommerce
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
MyCommerce

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
MyCommerce
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
MyCommerce
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
MyCommerce

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
MyCommerce
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
MyCommerce
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
MyCommerce
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
MyCommerce

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
MyCommerce
API
Adobe Business Catalyst (Discontinued)
7.6
MyCommerce
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
MyCommerce
Customizability
Adobe Business Catalyst (Discontinued)
6.0
MyCommerce
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
MyCommerce

Pros

Adobe Business Catalyst (Discontinued)

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo

MyCommerce

  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • I have run into some Adobe CC shortcomings. Video, specifically, seems to lack options. I was recently required to download a third party system to translate my video into web-ideal formats, such as .ogg and .webm. These are fairly common as web-optimized videos. I was very disappointed that Adobe's fairly advanced video software was unable to export in these formats.
  • In addition to the video software shortcomings, I am usually disappointed with the online help options. Adobe is an extremely expensive product, so I naturally expect to have help at my fingertips whenever I may need it. Unfortunately, I am often relying on public forums, where the only professionals that comment end up redirecting you half a dozen times to find the information you need. It would be positively lovely to have 'chat' capabilities with professionals associated with specific programs.
  • There are some tools that I think could be simplified in some of the programs. A specific example would be InDesign's color swatches and pantone controls. It took quite a while to figure out how to create a 2-color printing safe document, and it is needlessly difficult to accomplish.
No photo available

MyCommerce

  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available

MyCommerce

MyCommerce 7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak profile photo

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

I prefer Adobe Business Catalyst to the open source competitors because they require a bit of upkeep to keep versions and plug-ins updated; BC does the versioning and updating for you.
Jerry Dever profile photo

MyCommerce

We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

MyCommerce

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • Well you can't really beat consistency throughout an entire family of programs. Adobe in pretty much uncontested in this arena.
  • If you are a designer, you will need these programs at some point. It is a depressing fact, but Adobe has the absolute monopoly in the business. If it is any consolation, they make excellent programs.
No photo available

MyCommerce

  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MyCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison