What users are saying about
58 Ratings
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Score 7.8 out of 101
1 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
MyCommerce
WYSIWYG email editor
Adobe Business Catalyst
2.5
MyCommerce
Dynamic content
Adobe Business Catalyst
9.0
MyCommerce
Ability to test dynamic content
Adobe Business Catalyst
7.6
MyCommerce
Landing pages
Adobe Business Catalyst
6.7
MyCommerce
A/B testing
Adobe Business Catalyst
7.0
MyCommerce
Mobile optimization
Adobe Business Catalyst
8.0
MyCommerce
Email deliverability
Adobe Business Catalyst
8.1
MyCommerce
List management
Adobe Business Catalyst
3.2
MyCommerce
Triggered drip sequences
Adobe Business Catalyst
6.8
MyCommerce

Lead Management

Adobe Business Catalyst
1.8
MyCommerce
Lead nurturing
Adobe Business Catalyst
1.8
MyCommerce
Lead scoring and grading
Adobe Business Catalyst
2.2
MyCommerce
Data quality management
Adobe Business Catalyst
1.5
MyCommerce
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
MyCommerce

Campaign Management

Adobe Business Catalyst
2.4
MyCommerce
Calendaring
Adobe Business Catalyst
2.5
MyCommerce
Event/webinar marketing
Adobe Business Catalyst
2.3
MyCommerce

Social Media Marketing

Adobe Business Catalyst
8.2
MyCommerce
Social sharing and campaigns
Adobe Business Catalyst
7.8
MyCommerce
Social profile integration
Adobe Business Catalyst
8.6
MyCommerce

Reporting & Analytics

Adobe Business Catalyst
7.1
MyCommerce
Dashboards
Adobe Business Catalyst
8.0
MyCommerce
Standard reports
Adobe Business Catalyst
7.1
MyCommerce
Custom reports
Adobe Business Catalyst
6.1
MyCommerce

Platform & Infrastructure

Adobe Business Catalyst
6.4
MyCommerce
API
Adobe Business Catalyst
7.1
MyCommerce
Role-based workflow & approvals
Adobe Business Catalyst
7.0
MyCommerce
Customizability
Adobe Business Catalyst
6.0
MyCommerce
Integration with Salesforce.com
Adobe Business Catalyst
5.5
MyCommerce

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak profile photo

Cons

  • Pricing seems inflexible and many times it's what makes my clients turn to other CMS systems. How can I defend spending $40 just because I want to use the BC Apps but have no use for the e-commerce function?
  • I used to have a plethora of templates that I could use as a starting point. They are now gone and I miss them.
Goran Billingskog profile photo
  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
MyCommerce7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Well you can't really beat consistency throughout an entire family of programs. Adobe in pretty much uncontested in this arena.
  • If you are a designer, you will need these programs at some point. It is a depressing fact, but Adobe has the absolute monopoly in the business. If it is any consolation, they make excellent programs.
No photo available
  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MyCommerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details