What users are saying about
60 Ratings
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Score 8 out of 101
2 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

I feel that Adobe Business Catalyst (BC) is best suited to small businesses and free lance designers reselling to small businesses. The whole interface is very personal and easy to use from an inexperienced perspective. This makes it a perfect platform for small business websites or even portfolio websites. Its lack of different server side protocols and languages makes it perfect for the small scale web implementation.
Dan Butler profile photo

Nextopia

Onsite search is how we use it.
Chris Wood profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
Nextopia
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
Nextopia
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
Nextopia
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
Nextopia
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
Nextopia
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
Nextopia
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
Nextopia
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
Nextopia
List management
Adobe Business Catalyst (Discontinued)
3.1
Nextopia
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
Nextopia

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
Nextopia
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
Nextopia
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
Nextopia
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
Nextopia
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
Nextopia

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
Nextopia
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
Nextopia
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
Nextopia

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
Nextopia
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
Nextopia
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
Nextopia

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
Nextopia
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
Nextopia
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
Nextopia
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
Nextopia

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
Nextopia
API
Adobe Business Catalyst (Discontinued)
7.6
Nextopia
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
Nextopia
Customizability
Adobe Business Catalyst (Discontinued)
6.0
Nextopia
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
Nextopia

Online Storefront

Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Product catalog & listings
Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Product management
Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Bulk product upload
Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Website integration
Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Visual customization
Adobe Business Catalyst (Discontinued)
Nextopia
9.0
CMS
Adobe Business Catalyst (Discontinued)
Nextopia
7.0

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
Nextopia
8.5
Promotions & discounts
Adobe Business Catalyst (Discontinued)
Nextopia
9.0
Personalized recommendations
Adobe Business Catalyst (Discontinued)
Nextopia
8.0

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Inventory management
Adobe Business Catalyst (Discontinued)
Nextopia
8.0
Custom functionality
Adobe Business Catalyst (Discontinued)
Nextopia
8.0

Pros

Adobe Business Catalyst (Discontinued)

  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Jeff French profile photo

Nextopia

  • Reporting
  • Supporting the integration with our product feed
  • Being able to quickly make changes through the back office
Chris Wood profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • There is a lot of documentation out there, but much of it is out of date or lacking in detail or specificity.
  • The biggest weakness of BC is its support. While the chat feature is good, it has long hold times and staff that is not knowledgeable about the product. I doubt anyone in support has ever even built a site with Business Catalyst before. They need US support centers with actual designers or developers who would be able actually help. It seems like 50% of our support questions should be easy but end up being escalated as a "not for the development team" or never answered.
  • The Admin UI could be more intuitive and the In-Content Editing is very difficult to actually use in practice with a novice client.
John Reitz profile photo

Nextopia

  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
Chris Wood profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo

Nextopia

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo

Nextopia

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

Nextopia

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

Nextopia

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

Nextopia

No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

Nextopia

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

Nextopia

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Business Catalyst (Discontinued)

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo

Nextopia

We used a bespoke inhouse system before
Chris Wood profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

Nextopia

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo

Nextopia

  • We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time
Chris Wood profile photo

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Nextopia

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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