60 Ratings
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Score 8 out of 101
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Likelihood to Recommend

Adobe Business Catalyst (Discontinued)

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

nopCommerce

nopCommerce is well suited if you want to get a virtual store running quickly and with an easy setup. You can deploy it, add products and configure your store in a short period of time. Customization can take some time and it is not trivial for final users. Since it is an open source platform, you can use it to address a lot of problems, but you will need to code a little bit to get everything up and running.
Vinicius Lima profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst (Discontinued)
6.6
nopCommerce
WYSIWYG email editor
Adobe Business Catalyst (Discontinued)
2.4
nopCommerce
Dynamic content
Adobe Business Catalyst (Discontinued)
9.0
nopCommerce
Ability to test dynamic content
Adobe Business Catalyst (Discontinued)
7.8
nopCommerce
Landing pages
Adobe Business Catalyst (Discontinued)
6.9
nopCommerce
A/B testing
Adobe Business Catalyst (Discontinued)
7.0
nopCommerce
Mobile optimization
Adobe Business Catalyst (Discontinued)
8.0
nopCommerce
Email deliverability
Adobe Business Catalyst (Discontinued)
8.1
nopCommerce
List management
Adobe Business Catalyst (Discontinued)
3.1
nopCommerce
Triggered drip sequences
Adobe Business Catalyst (Discontinued)
6.8
nopCommerce

Lead Management

Adobe Business Catalyst (Discontinued)
1.7
nopCommerce
Lead nurturing
Adobe Business Catalyst (Discontinued)
1.7
nopCommerce
Lead scoring and grading
Adobe Business Catalyst (Discontinued)
2.2
nopCommerce
Data quality management
Adobe Business Catalyst (Discontinued)
1.4
nopCommerce
Automated sales alerts and tasks
Adobe Business Catalyst (Discontinued)
1.7
nopCommerce

Campaign Management

Adobe Business Catalyst (Discontinued)
2.4
nopCommerce
Calendaring
Adobe Business Catalyst (Discontinued)
2.4
nopCommerce
Event/webinar marketing
Adobe Business Catalyst (Discontinued)
2.3
nopCommerce

Social Media Marketing

Adobe Business Catalyst (Discontinued)
8.2
nopCommerce
Social sharing and campaigns
Adobe Business Catalyst (Discontinued)
7.8
nopCommerce
Social profile integration
Adobe Business Catalyst (Discontinued)
8.6
nopCommerce

Reporting & Analytics

Adobe Business Catalyst (Discontinued)
7.0
nopCommerce
Dashboards
Adobe Business Catalyst (Discontinued)
8.0
nopCommerce
Standard reports
Adobe Business Catalyst (Discontinued)
7.0
nopCommerce
Custom reports
Adobe Business Catalyst (Discontinued)
6.0
nopCommerce

Platform & Infrastructure

Adobe Business Catalyst (Discontinued)
6.5
nopCommerce
API
Adobe Business Catalyst (Discontinued)
7.6
nopCommerce
Role-based workflow & approvals
Adobe Business Catalyst (Discontinued)
7.0
nopCommerce
Customizability
Adobe Business Catalyst (Discontinued)
6.0
nopCommerce
Integration with Salesforce.com
Adobe Business Catalyst (Discontinued)
5.5
nopCommerce

Online Storefront

Adobe Business Catalyst (Discontinued)
nopCommerce
7.8
Product catalog & listings
Adobe Business Catalyst (Discontinued)
nopCommerce
8.4
Product management
Adobe Business Catalyst (Discontinued)
nopCommerce
7.7
Bulk product upload
Adobe Business Catalyst (Discontinued)
nopCommerce
8.0
Branding
Adobe Business Catalyst (Discontinued)
nopCommerce
8.0
Mobile storefront
Adobe Business Catalyst (Discontinued)
nopCommerce
8.4
Product variations
Adobe Business Catalyst (Discontinued)
nopCommerce
7.6
Website integration
Adobe Business Catalyst (Discontinued)
nopCommerce
7.6
Visual customization
Adobe Business Catalyst (Discontinued)
nopCommerce
7.4
CMS
Adobe Business Catalyst (Discontinued)
nopCommerce
7.1

Online Shopping Cart

Adobe Business Catalyst (Discontinued)
nopCommerce
7.4
Abandoned cart recovery
Adobe Business Catalyst (Discontinued)
nopCommerce
7.1
Checkout user experience
Adobe Business Catalyst (Discontinued)
nopCommerce
7.7

Online Payment System

Adobe Business Catalyst (Discontinued)
nopCommerce
8.4
eCommerce security
Adobe Business Catalyst (Discontinued)
nopCommerce
8.4

eCommerce Marketing

Adobe Business Catalyst (Discontinued)
nopCommerce
7.7
Promotions & discounts
Adobe Business Catalyst (Discontinued)
nopCommerce
8.0
Personalized recommendations
Adobe Business Catalyst (Discontinued)
nopCommerce
7.4
SEO
Adobe Business Catalyst (Discontinued)
nopCommerce
7.7

eCommerce Business Management

Adobe Business Catalyst (Discontinued)
nopCommerce
7.6
Multi-site management
Adobe Business Catalyst (Discontinued)
nopCommerce
7.5
Order processing
Adobe Business Catalyst (Discontinued)
nopCommerce
7.7
Inventory management
Adobe Business Catalyst (Discontinued)
nopCommerce
7.6
Shipping
Adobe Business Catalyst (Discontinued)
nopCommerce
8.1
Custom functionality
Adobe Business Catalyst (Discontinued)
nopCommerce
7.1

Pros

Adobe Business Catalyst (Discontinued)

  • Analytics: I am able to see on multiple levels traffic, clicks, and most importantly search terms for improving SEO. The reports are easy to generate as well as read, especially for small inexperienced business owners.
  • Marketing: When using the BC platform businesses are able to link up easily with Adobe Marketing to automatically send out emails and newsletters. Its a very smooth and painless process.
  • Online Editing: This is probably the best part of BC. Once a design is approved and launched on the platform, my clients do not have to contact me for small content updates. This frees me up as a small business owner to concentrate on design, new clients, and larger projects for existing clients.
Dan Butler profile photo

nopCommerce

  • Customization: settings, plugins and open-source
  • Up to date
  • User-friendly interface and administration
  • Growing community
  • Exhaustive documentation
Cédric Thiry profile photo

Cons

Adobe Business Catalyst (Discontinued)

  • There is a lot of documentation out there, but much of it is out of date or lacking in detail or specificity.
  • The biggest weakness of BC is its support. While the chat feature is good, it has long hold times and staff that is not knowledgeable about the product. I doubt anyone in support has ever even built a site with Business Catalyst before. They need US support centers with actual designers or developers who would be able actually help. It seems like 50% of our support questions should be easy but end up being escalated as a "not for the development team" or never answered.
  • The Admin UI could be more intuitive and the In-Content Editing is very difficult to actually use in practice with a novice client.
John Reitz profile photo

nopCommerce

  • Could be more free templates available
  • Integration with payment solutions
  • Performance
Vinicius Lima profile photo

Likelihood to Renew

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo

nopCommerce

No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo

nopCommerce

No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo

nopCommerce

No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo

nopCommerce

No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo

nopCommerce

nopCommerce 10.0
Based on 1 answer
I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.
Brad Ranks profile photo

Online Training

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo

nopCommerce

No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo

nopCommerce

nopCommerce 8.0
Based on 1 answer
Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.
Anup Kumar profile photo

Alternatives Considered

Adobe Business Catalyst (Discontinued)

More reliable; more integrated tools
Nancy Sheridan profile photo

nopCommerce

Our development team is fully committed to Microsoft technologies, but Magento is on a PHP platform. We played around with the two products - nopCommerce and Magento side by side, and concluded that maintenance and making modification would be easier in the future and more beneficial to the team if we choose nopCommerce. For an eCommerce product, Magento may be suited for a certain type of businesses and team, but not for the technical team that is on the .Net technologies.
Christopher Thant profile photo

Scalability

Adobe Business Catalyst (Discontinued)

Adobe Business Catalyst (Discontinued) 9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo

nopCommerce

No score
No answers yet
No answers on this topic

Return on Investment

Adobe Business Catalyst (Discontinued)

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo

nopCommerce

  • Training thanks to the certification
  • Gateways between ERP software and nopCommerce
  • e-commerce best practices
Cédric Thiry profile photo

Screenshots

Adobe Business Catalyst (Discontinued)

nopCommerce

Pricing Details

Adobe Business Catalyst (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

nopCommerce

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
It's an open-source and free product

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