What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

OpenText TeamSite

13 Ratings
Score 6.6 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

Adobe Business Catalyst is an absolute rock-star for companies that want an all in one solution, who have limited budgets and/or little technical expertise. It will scale well and can grow with your company. It is more complex and more flexible than something like Wix, where your options are heavily limited, but less open than WordPress where you can use plug-ins and custom code to rebuild how anything works. So it is a nice area in the middle.Adobe Business Catalyst would probably not be a great solution for companies who want absolute control over their website and everything in it and have highly experienced technical resources to build out whatever they need since not every area of the website or server can be modified.
Jonathan Hodak profile photo

OpenText TeamSite

Not appropriate for cloud deployments.Would be great for companies stuck in 2004 or companies who are prejudiced against open source giants in this space like Elasticsearch.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
OpenText TeamSite
WYSIWYG email editor
Adobe Business Catalyst
2.7
OpenText TeamSite
Dynamic content
Adobe Business Catalyst
8.9
OpenText TeamSite
Ability to test dynamic content
Adobe Business Catalyst
7.3
OpenText TeamSite
Landing pages
Adobe Business Catalyst
6.6
OpenText TeamSite
A/B testing
Adobe Business Catalyst
7.0
OpenText TeamSite
Mobile optimization
Adobe Business Catalyst
8.0
OpenText TeamSite
Email deliverability
Adobe Business Catalyst
8.2
OpenText TeamSite
List management
Adobe Business Catalyst
3.3
OpenText TeamSite
Triggered drip sequences
Adobe Business Catalyst
6.8
OpenText TeamSite

Lead Management

Adobe Business Catalyst
1.9
OpenText TeamSite
Lead nurturing
Adobe Business Catalyst
1.9
OpenText TeamSite
Lead scoring and grading
Adobe Business Catalyst
2.3
OpenText TeamSite
Data quality management
Adobe Business Catalyst
1.5
OpenText TeamSite
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
OpenText TeamSite

Campaign Management

Adobe Business Catalyst
2.5
OpenText TeamSite
Calendaring
Adobe Business Catalyst
2.6
OpenText TeamSite
Event/webinar marketing
Adobe Business Catalyst
2.4
OpenText TeamSite

Social Media Marketing

Adobe Business Catalyst
8.2
OpenText TeamSite
Social sharing and campaigns
Adobe Business Catalyst
7.8
OpenText TeamSite
Social profile integration
Adobe Business Catalyst
8.6
OpenText TeamSite

Reporting & Analytics

Adobe Business Catalyst
7.1
OpenText TeamSite
Dashboards
Adobe Business Catalyst
8.1
OpenText TeamSite
Standard reports
Adobe Business Catalyst
7.1
OpenText TeamSite
Custom reports
Adobe Business Catalyst
6.2
OpenText TeamSite

Platform & Infrastructure

Adobe Business Catalyst
6.3
OpenText TeamSite
API
Adobe Business Catalyst
6.7
OpenText TeamSite
Role-based workflow & approvals
Adobe Business Catalyst
7.1
OpenText TeamSite
Customizability
Adobe Business Catalyst
6.1
OpenText TeamSite
Integration with Salesforce.com
Adobe Business Catalyst
5.5
OpenText TeamSite

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
No photo available

Cons

  • There is a lot of documentation out there, but much of it is out of date or lacking in detail or specificity.
  • The biggest weakness of BC is its support. While the chat feature is good, it has long hold times and staff that is not knowledgeable about the product. I doubt anyone in support has ever even built a site with Business Catalyst before. They need US support centers with actual designers or developers who would be able actually help. It seems like 50% of our support questions should be easy but end up being escalated as a "not for the development team" or never answered.
  • The Admin UI could be more intuitive and the In-Content Editing is very difficult to actually use in practice with a novice client.
John Reitz profile photo
  • Draconian licensing methods; license is tied to IP address of one of the network interfaces so this product is incompatible with cloud deployment.
  • Very poor documentation - we've never been able to get to the bottom of an issue in a "self service" manner by using the available support documentation. We're always at the mercy of the sub-par helpdesk.
  • Doesn't lend itself to automation - configuration is some obscure format that is impossible to automate
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
OpenText TeamSite3.6
Based on 1 answer
No answer on this topic is available.

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We prefer Adobe Business Catalyst over WordPress. Adobe Business Catalyst websites are more secure and you don't have to update plug-ins. Saving our clients in cost over time.
Debra Scarpa profile photo
Elasticsearch is scalable, ready for cloud deployments, and documentation is readily available and comprehensive.Our using HP Autonomy is based on the sunk cost fallacy.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Has allowed us to develop websites about 25-50% faster when compared with WordPress, Joomla, Drupal, Umbraco, Modx, Miva, etc.
  • Has eliminated the need to manually updated the content management system, which is the main weakness of WordPress
  • Has become our default web content management system, which has led to website development driving growth for our business in addition to our strategic marketing consulting and research services
Sean Parnell profile photo
  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText TeamSite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details