What users are saying about
58 Ratings
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Score 7.8 out of 101
13 Ratings
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Score 6.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

OpenText TeamSite

Not appropriate for cloud deployments.Would be great for companies stuck in 2004 or companies who are prejudiced against open source giants in this space like Elasticsearch.
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
OpenText TeamSite
WYSIWYG email editor
Adobe Business Catalyst
2.5
OpenText TeamSite
Dynamic content
Adobe Business Catalyst
9.0
OpenText TeamSite
Ability to test dynamic content
Adobe Business Catalyst
7.6
OpenText TeamSite
Landing pages
Adobe Business Catalyst
6.7
OpenText TeamSite
A/B testing
Adobe Business Catalyst
7.0
OpenText TeamSite
Mobile optimization
Adobe Business Catalyst
8.0
OpenText TeamSite
Email deliverability
Adobe Business Catalyst
8.1
OpenText TeamSite
List management
Adobe Business Catalyst
3.2
OpenText TeamSite
Triggered drip sequences
Adobe Business Catalyst
6.8
OpenText TeamSite

Lead Management

Adobe Business Catalyst
1.8
OpenText TeamSite
Lead nurturing
Adobe Business Catalyst
1.8
OpenText TeamSite
Lead scoring and grading
Adobe Business Catalyst
2.2
OpenText TeamSite
Data quality management
Adobe Business Catalyst
1.5
OpenText TeamSite
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
OpenText TeamSite

Campaign Management

Adobe Business Catalyst
2.4
OpenText TeamSite
Calendaring
Adobe Business Catalyst
2.5
OpenText TeamSite
Event/webinar marketing
Adobe Business Catalyst
2.3
OpenText TeamSite

Social Media Marketing

Adobe Business Catalyst
8.2
OpenText TeamSite
Social sharing and campaigns
Adobe Business Catalyst
7.8
OpenText TeamSite
Social profile integration
Adobe Business Catalyst
8.6
OpenText TeamSite

Reporting & Analytics

Adobe Business Catalyst
7.1
OpenText TeamSite
Dashboards
Adobe Business Catalyst
8.0
OpenText TeamSite
Standard reports
Adobe Business Catalyst
7.1
OpenText TeamSite
Custom reports
Adobe Business Catalyst
6.1
OpenText TeamSite

Platform & Infrastructure

Adobe Business Catalyst
6.4
OpenText TeamSite
API
Adobe Business Catalyst
7.1
OpenText TeamSite
Role-based workflow & approvals
Adobe Business Catalyst
7.0
OpenText TeamSite
Customizability
Adobe Business Catalyst
6.0
OpenText TeamSite
Integration with Salesforce.com
Adobe Business Catalyst
5.5
OpenText TeamSite

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • If you are nostalgic for 2004 style, closed source, poorly documented, ultra-proprietary, "enterprise"-ey type apps...this will be for you.
No photo available

Cons

  • The learning curve can be steep.
  • There is no access to the server side programming so some functionality needs a work around or cannot be accomplished.
  • It is more expensive for users than many of the other website options.
Pauline Kraus profile photo
  • Draconian licensing methods; license is tied to IP address of one of the network interfaces so this product is incompatible with cloud deployment.
  • Very poor documentation - we've never been able to get to the bottom of an issue in a "self service" manner by using the available support documentation. We're always at the mercy of the sub-par helpdesk.
  • Doesn't lend itself to automation - configuration is some obscure format that is impossible to automate
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Adobe, is very expensive, has a solid background and produces quality programs. You can't argue with that
No photo available
OpenText TeamSite3.6
Based on 1 answer
No answer on this topic is available.

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
Elasticsearch is scalable, ready for cloud deployments, and documentation is readily available and comprehensive.Our using HP Autonomy is based on the sunk cost fallacy.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Every change related to Autonomy is mired down by the inefficient but necessary exchange with product support personnel.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText TeamSite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details