What users are saying about
58 Ratings
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Score 7.8 out of 101
31 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Oracle WebCenter Sites

Oracle WebCenter Sites is very well suited to presenting marketing content in all shapes and forms, including mobile, an in a corporate web site. Oracle WebCenter Sites can also manage small product catalogs easily. Important things to consider when selecting a CMS:
  • How important is the ease with which my business users update content?
  • How often are updates made?
  • How distributed are my business contributors?
  • How important is preview in my organization's workflow and publishing process?
Earl Powers profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Oracle WebCenter Sites
WYSIWYG email editor
Adobe Business Catalyst
2.5
Oracle WebCenter Sites
Dynamic content
Adobe Business Catalyst
9.0
Oracle WebCenter Sites
Ability to test dynamic content
Adobe Business Catalyst
7.6
Oracle WebCenter Sites
Landing pages
Adobe Business Catalyst
6.7
Oracle WebCenter Sites
A/B testing
Adobe Business Catalyst
7.0
Oracle WebCenter Sites
Mobile optimization
Adobe Business Catalyst
8.0
Oracle WebCenter Sites
Email deliverability
Adobe Business Catalyst
8.1
Oracle WebCenter Sites
List management
Adobe Business Catalyst
3.2
Oracle WebCenter Sites
Triggered drip sequences
Adobe Business Catalyst
6.8
Oracle WebCenter Sites

Lead Management

Adobe Business Catalyst
1.8
Oracle WebCenter Sites
Lead nurturing
Adobe Business Catalyst
1.8
Oracle WebCenter Sites
Lead scoring and grading
Adobe Business Catalyst
2.2
Oracle WebCenter Sites
Data quality management
Adobe Business Catalyst
1.4
Oracle WebCenter Sites
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Oracle WebCenter Sites

Campaign Management

Adobe Business Catalyst
2.4
Oracle WebCenter Sites
Calendaring
Adobe Business Catalyst
2.5
Oracle WebCenter Sites
Event/webinar marketing
Adobe Business Catalyst
2.3
Oracle WebCenter Sites

Social Media Marketing

Adobe Business Catalyst
8.2
Oracle WebCenter Sites
Social sharing and campaigns
Adobe Business Catalyst
7.8
Oracle WebCenter Sites
Social profile integration
Adobe Business Catalyst
8.6
Oracle WebCenter Sites

Reporting & Analytics

Adobe Business Catalyst
7.1
Oracle WebCenter Sites
Dashboards
Adobe Business Catalyst
8.0
Oracle WebCenter Sites
Standard reports
Adobe Business Catalyst
7.1
Oracle WebCenter Sites
Custom reports
Adobe Business Catalyst
6.1
Oracle WebCenter Sites

Platform & Infrastructure

Adobe Business Catalyst
6.4
Oracle WebCenter Sites
8.0
API
Adobe Business Catalyst
7.1
Oracle WebCenter Sites
9.9
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Oracle WebCenter Sites
Customizability
Adobe Business Catalyst
6.0
Oracle WebCenter Sites
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Oracle WebCenter Sites
Internationalization / multi-language
Adobe Business Catalyst
Oracle WebCenter Sites
6.1

Security

Adobe Business Catalyst
Oracle WebCenter Sites
7.0
Role-based user permissions
Adobe Business Catalyst
Oracle WebCenter Sites
7.0

Web Content Creation

Adobe Business Catalyst
Oracle WebCenter Sites
8.0
WYSIWYG editor
Adobe Business Catalyst
Oracle WebCenter Sites
8.0
Code quality / cleanliness
Adobe Business Catalyst
Oracle WebCenter Sites
9.9
Admin section
Adobe Business Catalyst
Oracle WebCenter Sites
8.0
Page templates
Adobe Business Catalyst
Oracle WebCenter Sites
9.0
Library of website themes
Adobe Business Catalyst
Oracle WebCenter Sites
8.0
Mobile optimization / responsive design
Adobe Business Catalyst
Oracle WebCenter Sites
7.0
Publishing workflow
Adobe Business Catalyst
Oracle WebCenter Sites
8.0
Form generator
Adobe Business Catalyst
Oracle WebCenter Sites
6.0

Web Content Management

Adobe Business Catalyst
Oracle WebCenter Sites
6.4
Content taxonomy
Adobe Business Catalyst
Oracle WebCenter Sites
7.0
SEO support
Adobe Business Catalyst
Oracle WebCenter Sites
7.0
Bulk management
Adobe Business Catalyst
Oracle WebCenter Sites
5.1
Availability / breadth of extensions
Adobe Business Catalyst
Oracle WebCenter Sites
6.0
Community / comment management
Adobe Business Catalyst
Oracle WebCenter Sites
7.0

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Timely management of web content including examining future designs and enhancements.
  • Targeting of customer groups.
  • Analytical capabilities to help define usage and gather info for future refinements.
No photo available

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • More customer examples to help new users understand the capabilities better.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
There is no renew option, it is a one stop buy-in. There are two different options that can be chosen.
Joel Lowther profile photo
Oracle WebCenter Sites4.3
Based on 3 answers
A valuable tool for enabling marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty. It also allows multi-site management (in fact Sites) using the assets and template developed, without having to re-implement again for each individual site.
Beniamino Carriero profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
Oracle WebCenter Sites10.0
Based on 1 answer
The WebCenter Sites Support team is extremely good and very responsive to client needs. They are quick to resolve Level 1 issues and when escalated to Level 2, the team makes every effort to keep the client informed.
Earl Powers profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo
We think Oracle's solution is more flexible, more robust, has broader support infrastructure and good user community.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Considerable time sharing in managing content between sites which are located across multiple time zones.
  • We don't formally evaluate ROI on projects such as this as there tend to be too many assumptions that have to be made.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle WebCenter Sites

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details