What users are saying about

Adobe Business Catalyst

58 Ratings
Score 7.8 out of 101

Pegboard

1 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Pegboard

The Pegboard CMS is ideal for a sophisticated website that needs to be unique in design and that offers the highest level of functionality and a superior user experience. It is suitable for websites ranging from simple blogs, through to corporate and fully-featured eCommerce websites that have the ability to utilise intelligent eMarketing to subscribers
Mark Hudson profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Pegboard
WYSIWYG email editor
Adobe Business Catalyst
2.7
Pegboard
Dynamic content
Adobe Business Catalyst
8.9
Pegboard
Ability to test dynamic content
Adobe Business Catalyst
7.3
Pegboard
Landing pages
Adobe Business Catalyst
6.6
Pegboard
A/B testing
Adobe Business Catalyst
7.0
Pegboard
Mobile optimization
Adobe Business Catalyst
8.0
Pegboard
Email deliverability
Adobe Business Catalyst
8.2
Pegboard
List management
Adobe Business Catalyst
3.3
Pegboard
Triggered drip sequences
Adobe Business Catalyst
6.8
Pegboard

Lead Management

Adobe Business Catalyst
1.9
Pegboard
Lead nurturing
Adobe Business Catalyst
1.9
Pegboard
Lead scoring and grading
Adobe Business Catalyst
2.3
Pegboard
Data quality management
Adobe Business Catalyst
1.5
Pegboard
Automated sales alerts and tasks
Adobe Business Catalyst
1.9
Pegboard

Campaign Management

Adobe Business Catalyst
2.5
Pegboard
Calendaring
Adobe Business Catalyst
2.6
Pegboard
Event/webinar marketing
Adobe Business Catalyst
2.4
Pegboard

Social Media Marketing

Adobe Business Catalyst
8.2
Pegboard
Social sharing and campaigns
Adobe Business Catalyst
7.8
Pegboard
Social profile integration
Adobe Business Catalyst
8.6
Pegboard

Reporting & Analytics

Adobe Business Catalyst
7.1
Pegboard
Dashboards
Adobe Business Catalyst
8.1
Pegboard
Standard reports
Adobe Business Catalyst
7.1
Pegboard
Custom reports
Adobe Business Catalyst
6.2
Pegboard

Platform & Infrastructure

Adobe Business Catalyst
6.3
Pegboard
API
Adobe Business Catalyst
6.7
Pegboard
Role-based workflow & approvals
Adobe Business Catalyst
7.1
Pegboard
Customizability
Adobe Business Catalyst
6.1
Pegboard
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Pegboard

Pros

  • As mentioned previously, we use the Content Holder module quite often because of the ability to place any html content that is prone to being frequently edited. It simplifies the process and allows us to simplify our templates.
  • We also like the ease of the Photo Gallery and how simple it is to either add or remove photos from the gallery once it has been placed.
  • Media Downloads seems to be a very helpful resource. With its ability to be categorized both by file type and customized categories within the web site and then placed by category also helps us streamline document placement especially when there are large number of those resources to organize.
  • News is obviously a much needed resource and it is simple to add news items, classify them and place them on template pages where they are fed. It is one of the easiest items to teach new clients how to manage.
  • Web Apps is our most prized module because of the ease of creating a database, then being able to style the output in any shape form or fashion.
Jeff French profile photo
  • The Pegboard platform does not limit the design and feel of a website. As web designers and developers we have the ability to design a unique looking website through the construction of HTML template pages which are then integrated with the Pegboard CMS.
  • The Pegboard platform provides a large range of modules for integration by designers into a website. The modules that are used depend on the requirements of the website - there is no limit to the number of modules that can be used.
  • The online CMS management console is easy to use. A client can manage their website content with as little as a half day training session.
  • The Pegboard CMS is a high-end web platform that provides the opportunity to integrate a company’s back-end systems like CRM, accounting and inventory software with their website - providing a business administration efficiencies.
  • The Pegboard CMS provides all of the modules that other CMS provide and include: News, RSS feeds, advanced forms, SEO, blog, banner ads, document management, SMS enablement, image galleries, jobs, membership, broadcasting, polls, event management, forums, product catalogue, eCommerce, e-Marketing, social media
  • The CMS provides the ability to tailor content for certain users - ie. specific information for members, limited information for the general public. There is no limit to the number of types of users.
  • Pegboard's partner program provides access to a network of other developers and programmers that can be called upon to provide their expertise in their area of specialty.
Mark Hudson profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • The Pegboard platform is a high-end CMS solution and so requires a high level of knowledge of HTML and CSS. It is not suitable for graphic designers with a limited knowledge of these web languages.
  • As a partner I have access to the Pegboard developers helpline - phone or online ticket system. At times I have found that their assistance has been a little on the slow side. This could be improved. I also feel that they expect a higher level of programming ability than we as a partner may necessarily have.
  • We have used the Pegboard Build department to assist us with the development of some aspects of our client’s websites. This build service could improve their communication with partners so that outcomes could be achieved more easily.
Mark Hudson profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
Pegboard8.2
Based on 1 answer
The Pegboard platform offers our company the ability to offer a greater level of design than any other platform. And this, combined with the superior functionality that the platform offers, enables us to provide a web solution to companies requiring a high-end website for their business. Without the Pegboard platform we would not be able to provide a top-end solution to those clients that require it.
Mark Hudson profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
Jeff French profile photo
Pegboard provides a superior ability to customise the design of a website and offers a greater level of functionality. The other web platforms reviewed all use their own design templates that can then be customised. We have recommended these other 2 platforms to some clients that are happy with an existing template design and therefore benefit from some potential lower cost. These other platforms do provide a lesser level of functionality.
Mark Hudson profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Surprisingly enough and despite having a second, less expensive hosting solution, a majority of our clients prefer to use the Adobe Business Catalyst solution. We are then able to enjoy the commissions that are returned as we sign up new customers for annual contracts.
  • Being able to store and utilize data that comes from web form submissions has been very helpful in customer retention since we became a partner in 2011. Since that time, we have only lost two clients. That's 3 times better than our other hosting solution.
  • Our largest negative impact has come from having only one choice in SSLs. For example, we had a great client in a local and growing bank. We spent 2 months getting the web site built to their specifications and we were very clear on the SSL situation. However, once the site went live, problems arose. In the past they had submitted their site to search engines with their secure URL and that was all that was indexed. Then when their customers searched for their site and clicked on the secure URL, it either showed that the site could not be found OR it said that they were entering to a site with an unverified SSL. People would then call the bank and complain. We then had to quickly move their site to another solution costing us days of re-development time and resources.
Jeff French profile photo
  • Mosaic Studios is a relatively new partner of the Pegboard platform. The platform has enabled us to provide a sophisticated web solution to a number of our clients - helping us to provide a more complete service. Without the ability to offer this high-end web solution we could have potentially lost a number of clients.
  • Pegboard has broadening the web solutions that we can recommend to clients - and therefore the platform helps us to attract new clients and to retain existing clients.
Mark Hudson profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Pegboard

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details