What users are saying about
58 Ratings
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Score 7.8 out of 101
1 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Pegboard

The Pegboard CMS is ideal for a sophisticated website that needs to be unique in design and that offers the highest level of functionality and a superior user experience. It is suitable for websites ranging from simple blogs, through to corporate and fully-featured eCommerce websites that have the ability to utilise intelligent eMarketing to subscribers
Mark Hudson profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Pegboard
WYSIWYG email editor
Adobe Business Catalyst
2.5
Pegboard
Dynamic content
Adobe Business Catalyst
9.0
Pegboard
Ability to test dynamic content
Adobe Business Catalyst
7.6
Pegboard
Landing pages
Adobe Business Catalyst
6.7
Pegboard
A/B testing
Adobe Business Catalyst
7.0
Pegboard
Mobile optimization
Adobe Business Catalyst
8.0
Pegboard
Email deliverability
Adobe Business Catalyst
8.1
Pegboard
List management
Adobe Business Catalyst
3.2
Pegboard
Triggered drip sequences
Adobe Business Catalyst
6.8
Pegboard

Lead Management

Adobe Business Catalyst
1.8
Pegboard
Lead nurturing
Adobe Business Catalyst
1.8
Pegboard
Lead scoring and grading
Adobe Business Catalyst
2.2
Pegboard
Data quality management
Adobe Business Catalyst
1.5
Pegboard
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Pegboard

Campaign Management

Adobe Business Catalyst
2.4
Pegboard
Calendaring
Adobe Business Catalyst
2.5
Pegboard
Event/webinar marketing
Adobe Business Catalyst
2.3
Pegboard

Social Media Marketing

Adobe Business Catalyst
8.2
Pegboard
Social sharing and campaigns
Adobe Business Catalyst
7.8
Pegboard
Social profile integration
Adobe Business Catalyst
8.6
Pegboard

Reporting & Analytics

Adobe Business Catalyst
7.1
Pegboard
Dashboards
Adobe Business Catalyst
8.0
Pegboard
Standard reports
Adobe Business Catalyst
7.1
Pegboard
Custom reports
Adobe Business Catalyst
6.1
Pegboard

Platform & Infrastructure

Adobe Business Catalyst
6.4
Pegboard
API
Adobe Business Catalyst
7.1
Pegboard
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Pegboard
Customizability
Adobe Business Catalyst
6.0
Pegboard
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Pegboard

Pros

  • Server Uptime is good
  • Online Chat is good
  • Security is good
  • Technical Service is good
Richard Taylor profile photo
  • The Pegboard platform does not limit the design and feel of a website. As web designers and developers we have the ability to design a unique looking website through the construction of HTML template pages which are then integrated with the Pegboard CMS.
  • The Pegboard platform provides a large range of modules for integration by designers into a website. The modules that are used depend on the requirements of the website - there is no limit to the number of modules that can be used.
  • The online CMS management console is easy to use. A client can manage their website content with as little as a half day training session.
  • The Pegboard CMS is a high-end web platform that provides the opportunity to integrate a company’s back-end systems like CRM, accounting and inventory software with their website - providing a business administration efficiencies.
  • The Pegboard CMS provides all of the modules that other CMS provide and include: News, RSS feeds, advanced forms, SEO, blog, banner ads, document management, SMS enablement, image galleries, jobs, membership, broadcasting, polls, event management, forums, product catalogue, eCommerce, e-Marketing, social media
  • The CMS provides the ability to tailor content for certain users - ie. specific information for members, limited information for the general public. There is no limit to the number of types of users.
  • Pegboard's partner program provides access to a network of other developers and programmers that can be called upon to provide their expertise in their area of specialty.
Mark Hudson profile photo

Cons

  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Dan Butler profile photo
  • The Pegboard platform is a high-end CMS solution and so requires a high level of knowledge of HTML and CSS. It is not suitable for graphic designers with a limited knowledge of these web languages.
  • As a partner I have access to the Pegboard developers helpline - phone or online ticket system. At times I have found that their assistance has been a little on the slow side. This could be improved. I also feel that they expect a higher level of programming ability than we as a partner may necessarily have.
  • We have used the Pegboard Build department to assist us with the development of some aspects of our client’s websites. This build service could improve their communication with partners so that outcomes could be achieved more easily.
Mark Hudson profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
Pegboard8.2
Based on 1 answer
The Pegboard platform offers our company the ability to offer a greater level of design than any other platform. And this, combined with the superior functionality that the platform offers, enables us to provide a web solution to companies requiring a high-end website for their business. Without the Pegboard platform we would not be able to provide a top-end solution to those clients that require it.
Mark Hudson profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The largest competitor in my portfolio is GoDaddy. I tend to use them for larger products or for all inclusive domain registration and web presence. I prefer using BC for most everything due to its simplistic nature. It is a very streamlined product and is easy to add users from my clients as editors and managers. This makes content update and creation so much easier. It also eases the minds of content managers within my clients companies as they will have some control over what goes on the web site. GoDaddy is my go to product for customized web designs, larger projects, and anything that requires server side software not supported by BC. It tends to be more involved and time consuming and less productive for me as a small business. So while I prefer to work with BC there are just some limitations that send me over to another hosting platform.
Dan Butler profile photo
Pegboard provides a superior ability to customise the design of a website and offers a greater level of functionality. The other web platforms reviewed all use their own design templates that can then be customised. We have recommended these other 2 platforms to some clients that are happy with an existing template design and therefore benefit from some potential lower cost. These other platforms do provide a lesser level of functionality.
Mark Hudson profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • The biggest returns I have seen come from using BC as an individual product in my offerings. I see that it is also growing as a product and Adobe is growing it as a lead generation platform.
  • The second biggest positive impact to my business comes from the time saved in development. My target demographic is small to medium sized businesses and BC is perfect for marketing to this demographic.
  • My biggest complaint is that there is a lack of server side customization. When clients ask me if a certain type of website or application can be done I automatically know that I cannot put that site on the BC platform.
Dan Butler profile photo
  • Mosaic Studios is a relatively new partner of the Pegboard platform. The platform has enabled us to provide a sophisticated web solution to a number of our clients - helping us to provide a more complete service. Without the ability to offer this high-end web solution we could have potentially lost a number of clients.
  • Pegboard has broadening the web solutions that we can recommend to clients - and therefore the platform helps us to attract new clients and to retain existing clients.
Mark Hudson profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Pegboard

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details