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Score 7.8 out of 101
3 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The key question to a client would be to ask if they want to be able to do their own web site site maintenance without the need of software. The added benefit of the CMS is that it also comes with the CRM, e-Mail campaign capabilities, reporting and much more.
Jeff French profile photo

Percussion CMS

Best suited for large organizations where everyone knows how to deal with Java in an increasingly Java unfriendly world. Said organization should be willing to pay a huge price for a piece of dinosaur technology
No photo available

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Percussion CMS
WYSIWYG email editor
Adobe Business Catalyst
2.5
Percussion CMS
Dynamic content
Adobe Business Catalyst
9.0
Percussion CMS
Ability to test dynamic content
Adobe Business Catalyst
7.6
Percussion CMS
Landing pages
Adobe Business Catalyst
6.7
Percussion CMS
A/B testing
Adobe Business Catalyst
7.0
Percussion CMS
Mobile optimization
Adobe Business Catalyst
8.0
Percussion CMS
Email deliverability
Adobe Business Catalyst
8.1
Percussion CMS
List management
Adobe Business Catalyst
3.2
Percussion CMS
Triggered drip sequences
Adobe Business Catalyst
6.8
Percussion CMS

Lead Management

Adobe Business Catalyst
1.8
Percussion CMS
Lead nurturing
Adobe Business Catalyst
1.8
Percussion CMS
Lead scoring and grading
Adobe Business Catalyst
2.2
Percussion CMS
Data quality management
Adobe Business Catalyst
1.4
Percussion CMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Percussion CMS

Campaign Management

Adobe Business Catalyst
2.4
Percussion CMS
Calendaring
Adobe Business Catalyst
2.5
Percussion CMS
Event/webinar marketing
Adobe Business Catalyst
2.3
Percussion CMS

Social Media Marketing

Adobe Business Catalyst
8.2
Percussion CMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
Percussion CMS
Social profile integration
Adobe Business Catalyst
8.6
Percussion CMS

Reporting & Analytics

Adobe Business Catalyst
7.1
Percussion CMS
Dashboards
Adobe Business Catalyst
8.0
Percussion CMS
Standard reports
Adobe Business Catalyst
7.1
Percussion CMS
Custom reports
Adobe Business Catalyst
6.1
Percussion CMS

Platform & Infrastructure

Adobe Business Catalyst
6.4
Percussion CMS
1.0
API
Adobe Business Catalyst
7.1
Percussion CMS
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Percussion CMS
Customizability
Adobe Business Catalyst
6.0
Percussion CMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Percussion CMS
Internationalization / multi-language
Adobe Business Catalyst
Percussion CMS
1.0

Security

Adobe Business Catalyst
Percussion CMS
3.0
Role-based user permissions
Adobe Business Catalyst
Percussion CMS
3.0

Web Content Creation

Adobe Business Catalyst
Percussion CMS
3.0
WYSIWYG editor
Adobe Business Catalyst
Percussion CMS
6.0
Code quality / cleanliness
Adobe Business Catalyst
Percussion CMS
3.0
Admin section
Adobe Business Catalyst
Percussion CMS
2.0
Page templates
Adobe Business Catalyst
Percussion CMS
1.0
Publishing workflow
Adobe Business Catalyst
Percussion CMS
5.0
Form generator
Adobe Business Catalyst
Percussion CMS
1.0

Web Content Management

Adobe Business Catalyst
Percussion CMS
1.6
Content taxonomy
Adobe Business Catalyst
Percussion CMS
1.0
SEO support
Adobe Business Catalyst
Percussion CMS
1.0
Bulk management
Adobe Business Catalyst
Percussion CMS
3.0
Availability / breadth of extensions
Adobe Business Catalyst
Percussion CMS
1.0
Community / comment management
Adobe Business Catalyst
Percussion CMS
2.0

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • Separate CMS environment publishes to remote server environment - great for security
  • Highly scalable
  • Full scale workflow allows for custom routing, approving, etc..
No photo available

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • One word: JAVA! We don't live in the 1990's anymore! An AJAX/DHTML environment seems a long time coming.
  • Horrible end-user experience, learning curve. Our end users' inability to easily use the archaic, Java-based interface, means they send the web developer their content requests. This creates a huge bottleneck and completely defeats the purpose of a CMS.
  • Image mangement and integration with content is aweful and time consuming. An image processing tool called ImedImage was developed for Percussion at one point, and left completely stagnant with very little support.
  • Implementation is extremely complicated, given the complexity of the system. Sure, scalability is a good thing, but there is very little out-of-the box function. Don't expect to implement a site as quickly as with other CMS platforms.
No photo available

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
Good support; there have been a few issues that we have been unable to resolve
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
No contest. I can't wait to get off of Percussion CMS.
No photo available

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Business Catalyst provides partners and clients a single system to learn and maintain. No need to constantly switch gears to remember who has what CMS which makes support more efficient.
  • Business Catalyst has made it possible to create and launch sites in less time thus increasing profitability.
  • Business Catalyst is a large investment in the beginning about monetarily and in learning the system. It may not affordable to smaller agencies.
Pauline Kraus profile photo
  • We are locked into Percussion CMS simply due to the expense and complexity of migrating to another solution (and the lack of time and budget to do so). I long for the day when I am no longer required to support Percussion CMS, to say the least.
No photo available

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Percussion CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details